*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers spa services, a library, and a terrace.
Kastro Hotel is a smoke-free property.
- Library
- Express check-in
- Elevator
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Express check-out
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Distance from property (ft) 98
- Spa services on site
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Distance from property (meters) 30
- Offsite parking discounted rates available
- Number of restaurants - 1
- Vending machine
- Total number of rooms - 39
- Television in common areas
- Number of floors - 5
- Number of buildings/towers - 1
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Refrigerator
- Free cribs/infant beds
Room Amenities
Kastro Hotel offers 39 accommodations with laptop-compatible safes and slippers. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
- Room service (limited hours)
- Cable/satellite TV service
- Refrigerator
- Daily housekeeping
- Phone
- Hair dryer
- Iron/ironing board
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Wireless internet access
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Partially open bathroom
- Connecting/adjoining rooms available
- In-room safe (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Desk chair
- WiFi speed 25+ Mbps
Parking
Offsite parking discounted rates available
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Kastro Hotel has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
- Couples treatment rooms
- Massages
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Nearby parking fee: EUR 8 per day (98 ft away)
- In-room safe fee: EUR 5 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1:30 PM
Check-in time ends at 11:30 AM
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Credit card pre-authorization
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property does not follow regional sanitization guidelines
Property registry number - 1039K013A0004400
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Kastro
- Kastro Heraklion
- Kastro Hotel
- Kastro Hotel Heraklion
- Kastro Hotel Crete/Heraklion
- Kastro Hotel Hotel
- Kastro Hotel Heraklion
- Kastro Hotel Hotel Heraklion
Hotel Reviews
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