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Kastro Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kastro Hotel

Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Reception
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Spa
    Spa
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Theotokopoulou 22, Heraklion, Crete Island, 71202
  • Heraklion Town Hall
    3 min walk
  • Heraklion Loggia
    3 min walk
  • Historical Museum of Crete
    3 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    5 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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Room

Atrion Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (766)
The price is $73
per night
$85 total
includes taxes & fees
Dec 7 - Dec 8
Atrion Hotel

About this property

Kastro Hotel

3-star Heraklion hotel close to Heraklion Port
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, conference space, and dry cleaning are onsite.
Kastro Hotel offers 39 accommodations with laptop-compatible safes and slippers. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers spa services, a library, and a terrace.

Kastro Hotel is a smoke-free property.

Kastro Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 8 per day); discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 8 per day (98 ft away)
  • In-room safe fee: EUR 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1039Κ013A0004400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Kastro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 577 reviews" "
Rating 8 - Good. 228 out of 577 reviews" "
Rating 6 - Okay. 51 out of 577 reviews" "
Rating 4 - Poor. 8 out of 577 reviews" "
Rating 2 - Terrible. 6 out of 577 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place surrounded by great tavernas and restaurants.
Stayed 1 night in Jun 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Aircon issue
The hotel was fine except for one thing.The aircon. It was not possible to control it for our convenience, it was locked at what the hotel thought was adequate. Also , it was switched off completely during the night, ensuring a terrible night sleep,, or lack of it. I would not recommend.
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
This area is fabulous for dining. Many little restaurants and a great feel to the area. I wish we had more time to explore.
Stayed 2 nights in May 2024

4/10 Poor

Heather

Stayed 1 night in May 2024

8/10 Good

Idhijey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Firdaus F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Liked: Staff & service
Why no reading lights by the bed - only that horrible overhead light? Does no one need a bedside light anymore? Also, having the property call a taxi for you is a rip-off. I was charged 10 euro for what was a 4 euro trip the day before. Do they have some kind of deal going? A total rip off. Staff was nice, but with the negatives, I wouldn't stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Judah

Stayed 1 night in Aug 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern boutique
Lovely, friendly hotel 100yds from the centre of the city. Breakfast was lovely but a little limited as I can’t eat dairy. Very modern rooms with very good Wi-Fi, safe at an extra charge and a sun terrace on the roof.
Stayed 3 nights in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

PETER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
Stayed 6 nights in Jun 2023

4/10 Poor

rebekah

Traveled with partner
Liked: Cleanliness, staff & service
Smelt like smoke and the carpets didn’t feel clean. staff was nice though
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.central hotel with easy access to centre.
Stayed 7 nights in Apr 2023

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a quick stopover in Heraklion. Comfy beds and friendly staff. The streets around are quite narrow so if you plan on having a rental car, just be aware.
Stayed 1 night in Apr 2023

10/10 Excellent

Joan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, in a quiet but central location
We stayed at the Kasteo hotel twice. First for two nights , then stored our luggage there and returned in two days for two more nights. The second visit we stayed in the fifth floor that had been completely renovated. It was beautifully redone with séparer shower and toilet rooms, large closet and very comfortable king-sized bed. We also had a bit of a view of the sea from up there.
Stayed 2 nights in Feb 2023

10/10 Excellent

ELINA, Newmarket

Stayed 1 night in Oct 2022

10/10 Excellent

Yuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location. The staff is very nice and gave us lots of help. He is ver patient explaining information we asked.
Stayed 2 nights in Sep 2022

10/10 Excellent

Leonard

Stayed 1 night in Sep 2022

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

URSANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Très bien placé en ville. Personnel aimable et compétent. Calme et tout prés du centre ville. Bon petit déjeuner. Clean, Belle vue sur terasse.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022