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Legacy Gastro Suites

5.0 star property

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V Suite Sea View | Minibar, in-room safe, desk, blackout drapes
Outdoor dining
Restaurant
Property amenity
V Suite Sea View | Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
43 Pl. Eleftherias, Heraklion, 712 01
  • Heraklion Archaeological Museum
    ‪4 min walk‬
  • Heraklion Loggia
    ‪6 min walk‬
  • Heraklion Port
    ‪15 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪13 min drive‬

Room options

View all photos for V Suite Sea View

V Suite Sea View | Minibar, in-room safe, desk, blackout drapes

V Suite Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for K Suite Sea View

K Suite Sea View | Minibar, in-room safe, desk, blackout drapes

K Suite Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for EL Suite Sea View

EL Suite Sea View | Minibar, in-room safe, desk, blackout drapes

EL Suite Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Legacy Gastro Suites

5-star Heraklion hotel steps from Venetian Walls
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Legacy Gastro Suites offers 12 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. This luxury hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Legacy Gastro Suites is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Legacy Gastro Suites has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Legacy Gastro Suites Hotel Heraklion
Legacy Gastro Suites Hotel
Legacy Gastro Suites Heraklion
Legacy Gastro Suites Hotel
Legacy Gastro Suites Heraklion
Legacy Gastro Suites Hotel Heraklion

Legacy Gastro Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 87 reviews
Rating 8 - Good. 6 out of 87 reviews
Rating 6 - Okay. 8 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jana

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Cassie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with beautiful rooms and very accomodating helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

LUIS, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located to walking distance from good quality restaurants, shopping areas, port. The suites included breakfast is very good and everybody working there has great attitude, friendly, helpful and always with a nice smile in their face
Stayed 4 nights in Oct 2024

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my place and the room was beautiful! I highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Loved staying here. Everything was walkable and food was delicious. Highly recommend and would definitely return. Thank you for a memorable stay.🙏❤️
Stayed 3 nights in Sep 2024

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So charming! Great service
Needed to stay near the port for the night and this hotel did exactly what it needed. Pleasantly surprised at how cute the hotel was! Would like to stay again. Everything was great other than the car situation. Had to park far and roll over 4 suitcases. Not fun! There should be at least one spot for this.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped make this stay perfect! Close to transportation, taxis & buses to anywhere.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Legacy. The staff helped to make it perfect. The food was awesome, but so much of it. Breakfast was fresh Cretan pastries and jams. We added fresh cooked eggs! It was close to shopping and the Lion Square.
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan, San Carlos

Traveled with group
Liked: Cleanliness
Not sure if my arrival drink was VIP
Stayed 2 nights in Feb 2024

10/10 Excellent

Dimitris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the very central location and all easy. Friendly staff and nice room and restaurant.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good position in Heraklion. Our second stay - rooms are comfortable and well equipped, breakfast was large (too large for us) and meals in the restaurant were excellent. Staff are really helpful and very friendly. The one downside is the parking - close a car park but always full. Great hotel will stay again if on Crete.
Stayed 7 nights in Nov 2023

10/10 Excellent

Cordelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic balcony!
Only stayed one night. Wish it could have been longer. Loved the balcony!
View from our balcony
Stayed 1 night in Oct 2023

10/10 Excellent

Lorne

Stayed 1 night in Oct 2023

8/10 Good

Gino Hector M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is in the city on a pretty busy square. So you have sime noise,
Stayed 1 night in Oct 2023

10/10 Excellent

Lida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pissed off at this boutique hotel is amazing. The rooms are wonderful and super comfortable.

4/10 Poor

Irene

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
My mother and I stayed at this hotel for three nights and we were eager to leave. Whilst we were waiting for check-in time, we were told that we could wait in an upstairs lounge. However, when my mother attempted to sit in one of their chairs, it collapsed from underneath due to one of its legs being bent inwards. This was also the case for three other chairs in the lounge. My mother ended up hurting her back and side quite severely, and whilst the staff were apologetic and kind, it soured our view of the hotel. They tried to offer us a meal as compensation, but we were not interested. The hotel room itself also had a few faults, such as a broken toilet roll holder, and the flushing panel for the toilet kept falling off. The plug in the sink was also damaged, and water from the shower next to the bed had also damaged the cornices of the wall. This caused a moldy smell to waft near the bed. Hopefully, they review our room for the health and comfort of future customers.
Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Effie is a beautiful person, helpful z& obliging, the apartment was absolutely fantastic
Stayed 3 nights in Aug 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice property very central. The hotel was cute and the staff was pleasant. Beds were comfortable, breakfast was great. It was located within walking distance of most of the iconic places. Parking did cost 5 euro across the street but it wasn’t a big deal to us, just something to keep in mind if you’re driving.

6/10 Okay

Allison

Liked: Staff & service
Wonderful and accommodating staff. Hotel is in a very busy and congested area, which is not the vibe I got from the description and pictures online. Parking is problematic. Room layout was very strange with a sink right next to the bed. Rain shower didn’t work. The first room they gave me smelled heavily of smoke but they were very apologetic and moved me. Again, staff was lovely! But it was not my scene.
Stayed 3 nights in May 2023

10/10 Excellent

Ullrich

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well run.Excellent attention to quality and details. We would definitely stay there again. The onsite restaurant,rooftop, was superb!
Stayed 2 nights in May 2023

10/10 Excellent

Stephen Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in the door we felt special and appreciated the staff is wonderful. The food great the location perfect. One of the nicest places we've stayed in on an Expedia Journey
Stayed 7 nights in Mar 2023

6/10 Okay

Dimitrios, Katy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with a view. However, the stuff needs to be trained better. The lady at the reception asked us for a credit card (for incidental charges) with the reasoning "just in case you take something from the room and you don't pay it". This is not professional. The breakfast was horrible. They served us a very poor breakfast,a cold coffee, 2 eggs, a little bowl of cereal and a very little bowl of fruits with two slices of bread. It was a breakfast for one, not for 2 people. This is definitely not a 5 start hotel
Stayed 2 nights in Dec 2022

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Hotel was great - really enjoyed our stay. Staff were excellent and rooms were good. The hotel has no parking but the arrangement with the local parking lot seems to work and at 5 Euros a day there can be no complaints. Food in the hotel was good - mostly Italian style but still good. Staff were all friendly and helpful to our needs at all times.
Stayed 7 nights in Nov 2022