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Economy Single Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Quadruple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double or Twin Room, 1 Double or 2 Twin Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The following facilities will be closed during July, August, September, October, November, and December:

  • Swimming pool

Property Features

In addition to a water park (surcharge), Mark Hotel features a seasonal outdoor pool and a children's pool. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach resort also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, the property provides an area shuttle within 150 meters and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

Mark Hotel has designated areas for smoking.

  • Express check-in
  • Use of nearby fitness center (discount)
  • Elevator
  • Lockers available
  • Front desk (limited hours)
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Terrace
  • Luggage storage
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Shared refrigerator
  • Pool umbrellas
  • Total number of rooms - 40
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Karaoke
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Water park access (surcharge)
  • Beach umbrellas
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Year Built - 1992
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Outdoor seasonal pool
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Room Amenities

Mark Hotel offers 40 air-conditioned accommodations with safes. Rooms open to furnished balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Daily housekeeping
  • Private bathroom
  • In-room safe
  • Iron/ironing board (on request)
  • In-room childcare (surcharge)
  • Hair dryer (on request)
  • Free WiFi
  • Furnished balcony
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Massages

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding/rental on site
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Boat tours on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 5 for adults and EUR 3 for children
  • Airport shuttle fee: EUR 25.00 per room (one-way)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of EUR 3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards

Cashless transactions are available

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Union Pay. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Pets allowed in specific rooms only

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Private entrance

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Front desk opens daily at 7:30 AM

Front desk closes daily at 1:00 AM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 0

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property does not follow regional sanitization guidelines

Property registry number - 1039K011A2952301

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 5 per pet, per night
  • Dogs only
  • 1 total (up to 11 lbs per pet)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Clothing is optional at this property.

The seasonal pool will be open from April to October.

Pool access available from 9:30 AM to 9:30 PM.

One child stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Park Heraklion
  • Park Hotel Heraklion
  • Park Hotel
  • Mark Hotel Resort
  • Mark Hotel Heraklion
  • Mark Hotel Resort Heraklion

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