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Mark Hotel

1.0 star property

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Photo gallery for Mark Hotel

Seasonal outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas
Lobby sitting area
Exterior
Bar (on property)
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Laundry
  • Pet friendly

Explore the area

Map
Evrou 19, Heraklion, Crete Island, 71303
  • Ammoudara Beach
    ‪18 min walk‬
  • Hania Gate
    ‪3 min drive‬
  • Natural History Museum of Crete
    ‪4 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Double or 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Single Room, 1 Twin Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Single Room, 1 Twin Bed

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Mark Hotel

Heraklion resort with restaurant
Guests at this beach resort will appreciate convenient onsite amenities such as a children's pool and barbecue grills.
Mark Hotel offers 40 air-conditioned accommodations with safes. Rooms open to furnished balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a water park (surcharge), Mark Hotel features a seasonal outdoor pool and a children's pool. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach resort also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, the property provides an area shuttle within 150 meters and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

Mark Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 150 m
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 3 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Horseback riding/rentals
  • Karaoke
  • Seasonal outdoor pool
  • TV in common areas
  • Water park

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Built in 1992
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges EUR 3 for credit card payments
The front desk is open daily from 7:30 AM - 1:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during July, August, September, October, November, and December:
  • Swimming pool

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 5 for adults and EUR 3 for children
  • Airport shuttle fee: EUR 25.00 per room (one-way)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of EUR 3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Clothing is optional at this property
The seasonal pool will be open from April to October
Pool access available from 9:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Park Heraklion
Park Hotel Heraklion
Park Hotel
Mark Hotel Resort
Mark Hotel Heraklion
Mark Hotel Resort Heraklion

Mark Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 71 reviews
Rating 8 - Good. 18 out of 71 reviews
Rating 6 - Okay. 24 out of 71 reviews
Rating 4 - Poor. 15 out of 71 reviews
Rating 2 - Terrible. 8 out of 71 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emmanuel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Worst shower ever been in. Door you had to slam to close and wake everyone up breakfast below average to far to go anywhere by walking
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
This room had no extras, but the bare minimum of what is needed for an overnight stay. The bed was not very comfortable and likely needs to be replaced. The shower was basically right beside the toilet, but it was hot.

6/10 Okay

Nae, Kentucky

Liked: Staff & service
Hostel-like.Very close to beach.
Park Hotel is only a 10 minute walking distance from the beautiful beach. There is wifi in the rooms and the staff is very friendly and family oriented. The hotel is more like a hostel with limited space and a tiny bathroom. The beds are okay and there is a balcony. It was perfect for my one-night stay as a last resort.

4/10 Poor

Judith P, Minneapolis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and grim!
We thought this was the hotel where we had stayed 50 years ago (yes,really!), but it clearly was not! Very dark and grim lobby---rooms need new lighting (bathroom light flickered all night). Friendly and helpful staff, but overpriced.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

lene, viena

Liked: Cleanliness, staff & service, room comfort
very kind service.
in reception, he is really kind to infrom.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Nice hotel
hello, for those of you who are looking for a place to stay in Herklion in case you are in a transfer or something then this is a good hotel.. not expensive and very basic.. the workers are nice. but it is not a hotel to spend there time and enjoy the staying in the hotel..

8/10 Good

Veronica, Crete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
park hotel
Older very nice quaint family owned Everyone was very helpful and I formed about the area

8/10 Good

gls, Crete,Chania

Liked: Cleanliness, staff & service, room comfort
Great Service & Location close to Heraklion Center
Room were very clean, Willing for good Service, pretty Quiet location unless a lot of people are around, espacially next to the pool. Location is about 4 kilometers from Heraklion center. The price was good enough according to the season i was 27/06/2013 to 29/07/2013 early noon. I would recommended for someone who wants to stay in a pretty nice family Hotel, close to the beach, with a small but nice swimming pool. Next time i visit Heraklio if my Business or Leisure plan is close that area again, i would choose it again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel
Was fine. Low price . Friendly team. , clean room.

6/10 Okay

Anonymous

Liked: Cleanliness
Good for overnight
It was alright for an overnight stay however i would probably be more inclined to recommend another place to stay for longer periods. Very hot in common areas with no AC. However the overall cleanliness of the room was quite good. Very close to port, only about 4km.

8/10 Good

Catriona, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Hotel
Friendly family, really helpful and welcoming. Close to beach in a quiet area but Heraklion within walking distance. Very clean nice room. Great homemade breakfasts!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
The hotel is nice but VERY far from the main shopping/eating area of Iraklio. About a 30-45 min walk.

10/10 Excellent

Anne, Carbondale, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, friendly Heraklion hotel
We enjoyed our stay. Room was clean, everything worked. Staff very friendly. Since hotel is not downtown and on a street with no traffic, it was blissfully quiet. It is a 30 minute walk to downtown. Beach is fairly close walk, but weather didn't cooperate tor a beach visit when we were there. Breakfast was so-so, moussaka was excellent.

2/10 Terrible

Dirk

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Park Hotel gibt es nicht! Das Hotel an dieser Adresse heißt Mark Hotel. Das Mark Hotel gibt es auch bei Google Maps !
Stayed 1 night in Oct 2022

8/10 Good

Ayub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Nous avons séjourné dans cet hôtel seulement une nuit. Le personnel a été accueillant. L'hôtel correspond aux prix demandé. La literie est de mauvaise qualité (matelas à ressorts) nous n'avons pas très bien dormi. Notre chambre était bien équipé et la qualité du mobilier reste correcte pour le prix que nous avons payé. Pour ce prix là en France, nous avons un formule 1 avec une chambre tout en plastique avec le strict minimum. Au park hôtel nous avions quand même un logement type studio.
Stayed 1 night in Aug 2020

6/10 Okay

Eva

Liked: Cleanliness
Disliked: Room comfort
Ok pour 1 nuit mais pas de séjour prolongé
Nous avons résidé ici pour une petite nuit avant de prendre l'avion à Heraklion. La chambre n'est pas grande pour 4 dont 2 enfants. Télé présente mais ne fonctionnait pas. La piscine était ok mais s'il y a du monde faut oublier. La personne de l'accueil était sympathique sans plus. La mer n'est pas très loin mais beaucoup de vagues. Il y a un petit parc pour les enfants. Un car wash à 100 mètres très pratique avant de rendre la voiture de location(11€ intérieur extérieur fait par les employés). Un sports bar à côté où on peut manger. Le parking n'est pas privatif on est juste garé dans la rue à côté de l'hôtel et encore faut trouver de la place (bon courage). Le wifi ne fonctionnait pas.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Man musste Grundlos die Zimmer wechseln, es war mega laut und putzen kennen die nicht.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Primo impatto negativo per quanto riguarda le condizioni della struttura. Stanze molto vecchie, letti rumorosi anche per minimi spostamenti, pulizia assente, bagni costantemente sporchi, docce senza tenda e nessun supporto per il soffione. Unica nota positiva: aria condizionata sempre funzionante.
Stayed 7 nights in Jul 2019