Munstone House Hotel

4.0 star property

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Photo gallery for Munstone House Hotel

Executive Double Room | Desk, bed sheets
Desk, bed sheets
Exterior
Terrace/patio
Desk, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Munstone, Hereford, England, HR1 3AH
  • Courtyard Theatre
    ‪4 min drive‬
  • Old House
    ‪5 min drive‬
  • Hereford Cathedral
    ‪5 min drive‬

Room options

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Munstone House Hotel

4-star Hereford guest house with bar/lounge
A bar/lounge, a garden, and free breakfast are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided.
Munstone House Hotel offers 9 accommodations. Flat-screen televisions come with DVD players. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly guesthouse also offers a terrace and a garden. Onsite self parking is complimentary.

Munstone House Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • DVD player

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Munstone House Hotel Hereford
Munstone House Hereford
Munstone House
Guesthouse Munstone House Hotel Hereford
Hereford Munstone House Hotel Guesthouse
Guesthouse Munstone House Hotel
Munstone House Hotel Hereford
Munstone House Hotel Guesthouse
Munstone House Hotel Guesthouse Hereford

Munstone House Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 90 reviews
Rating 8 - Good. 26 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 5 out of 90 reviews
Rating 2 - Terrible. 15 out of 90 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Frank

Stayed 4 nights in Feb 2025

2/10 Terrible

Geraint

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always begin with a positive, we slept well. Unfortunately, this is the only positive comment I can make regarding our stay at Munstone House Hotel. On arrival, we weren't greeted by anyone. There was no one present at reception for 20 minutes when we arrived at 4:00pm check-in. When a member of staff finally occurred, we were told bluntly that we had not paid for our stay. Which we had. The member of staff then requested that we send her a copy of our bank statement to her personal telephone as proof. This was alarming as this is considered a breach of GDPR. Some 50 minutes after our initial arrival, the member of staff finally concluded that we had paid for our room. We had a table booked at a local restaurant. Therefore we were late for our pre-booked evening meal. Our initial interaction with the hotel struck us as a extremely unprofessional and unfriendly establishment. This continued when we entered our room for the night and were horrified by dusty and dirty surfaces. That had clearly not been cleaned for sometime. We’ll move onto breakfast. We were told that breakfast would be served between 8 and 9am. Again, when we arrived at breakfast there was no one there. The cereal bowls were flithy, with what seemed to be fly droppings on them, juice glasses that stuck to the table and only 3 cups on the serving table if guests wanted coffee (there was no tea). To conclude, I would NEVER recommend a stay at Munstone House Hotel. EXTREMELY DISSAPPOINTING.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Keri

Business traveler
Disliked: Staff & service, property conditions & facilities

Make sure the heating works before ravelling.

Gas ran out on day 2 so no heating for 2 days which was replaced by electric convection heaters. These tripped the consumer units every 5 minutes. Breakfast was poor, I’d finished the self serve before someone came out and offered me tea and toast. If they’ve got gas, may be ok but my trip was abysmal.
Stayed 3 nights in Jan 2025

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
My room stunk of cigarette smoke, which they appeared to have tried to mask with the abundance of toxic plug in air fresheners.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

1 night in Hereford

Clean and comfortable. Very secluded and peaceful setting.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Jason

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Summer

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Location and peaceful country side
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run, very friendly and helpful, in a lovely old building, beautifully decorated for Xmas. We were surprised at the size of our room, complete with four-poster and with a very large bathroom, which looked as if it had been recently renovated in a heritage style.
Stayed 2 nights in Dec 2024

10/10 Excellent

Swaran

Great quite location The host very good made my stay experience excellent thankyou
Stayed 1 night in Dec 2024

8/10 Good

Sean Patrick

Liked: Cleanliness, property conditions & facilities
All okay.
Stayed 1 night in Nov 2024

2/10 Terrible

Stacey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Really poor stay, could not wait to get out of the place, really dirty, cobwebs on the ceiling in the bathroom, no food options available upon arrival, very unhelpful, carpet had not been hoovered. Bed extremely uncomfortable and did not smell like fresh linen, did not stay for breakfast, the hotel is like a maze with no clear direction to get out, ended up on a staff stair way were the stairs are caving in, it’s very dangerous. Would not recommend
Stayed 1 night in Oct 2024

6/10 Okay

mark

Business traveler
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Ivuoma

Liked: Staff & service, amenities
Lovely staff. Affordable. Big rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely country Mansion

This hotel was lovely overall. Clean, warm and comfy with some classic touches. We were in the orchid suite with a four poster bed and Jacuzzi bath which was great. There were a few small repairs needed but its a huge property and not a chain hotel so to be expected. Only complaint that the hall was a little dusty on the stairs but our room was lovely and clean with everything needed. Breakfast was amazing with perfect fresh eggs and toast made to order, mushrooms and all the bits for a full English as well as continental. Grounds were very pretty for a wander too.
Stayed 1 night in Oct 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Nice stsy friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, relaxing, lovely owners/ staff , relaxing always get a good sleep, excellent facilities, lovely bathrooms and rooms, and a sumptuous breakfast , to start the day ! Perfect! Thank you !
Stayed 2 nights in Oct 2024

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old house hotel

Nice relaxed stay at lovely old house hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay very friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely fantastic and the hotel is awesome! Every room is beautiful but the executive rooms well they’re superb! I’ve been staying here since 2020 and tried other places but this is the best by far in Hereford!
Stayed 1 night in Sep 2024

8/10 Good

Michaela

Liked: Cleanliness, room comfort

A Period House

The room was not like the photos on site. Seemed the superior double is the same as standard double. It was comfortable and the spa bath was amazing. Breakfast was ok, would have been helpful if food was labelled up for allergies. The owner was friendly
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024