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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Georgian hotel also offers a terrace, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

The Swan at Hay Hotel has designated areas for smoking.

  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Number of bars/lounges - 1
  • Snack bar/deli
  • Designated smoking areas
  • 24-hour front desk
  • Banquet hall
  • Laundry facilities
  • Express check-out
  • Year Built - 1812
  • Total number of rooms - 19
  • Free self parking
  • Number of floors - 2
  • Free WiFi
  • Number of buildings/towers - 2
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

The Swan at Hay Hotel offers 19 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Cable television is provided. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 32
  • TV size measurement: inch
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Laptop-friendly workspace
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

The Garden Room - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

The Market Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

1812 Bar - This bar specializes in British cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby
  • Archery on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets allowed for an extra charge of GBP 15 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Hay
  • Swan Hotel Hay
  • Hereford The Swan at Hay Hotel Hotel
  • Swan Hay Hotel Hereford
  • Swan Hay Hereford
  • Hotel The Swan at Hay Hotel Hereford
  • The Swan at Hay Hotel Hereford
  • Swan Hay Hotel
  • Hotel The Swan at Hay Hotel
  • Swan Hay
  • Hereford The Swan At Hay
  • The Swan at Hay Hotel Hotel
  • The Swan at Hay Hotel Hereford
  • The Swan at Hay Hotel Hotel Hereford

National Rating

This property has received its official star rating from Visit Wales.

Hotel Reviews

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