The property is closed between March 27 and May 25.
All-inclusive room rates at Falkensteiner Family Hotel Sonnenalpe are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Some rates at Falkensteiner Family Hotel Sonnenalpe are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Falkensteiner Family Hotel Sonnenalpe helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This ski hotel also offers a children's pool, a complimentary children's club, and a sauna. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2021.
Falkensteiner Family Hotel Sonnenalpe has designated areas for smoking.
Falkensteiner Family Hotel Sonnenalpe offers 139 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Hermagor-Pressegger See hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Restaurant Sonnenalpe - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Goia Bar - This bar overlooks the garden. Open daily.
Room service (during limited hours) is available.
Acquapura Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 10:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless payment methods are available for all transactions. Contactless check-out is available.
Credit card pre-authorization
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Pets allowed in specific rooms only
Property does not follow sanitization practices of any association
Staffed front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Online penalty collection
No gap period between guest stays
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.