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Whale Coast All Suite Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whale Coast All Suite Hotel

In-room safe, desk, blackout drapes, soundproofing
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Barbecue grill
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Outdoor Space
  • Free WiFi

Explore the area

Map
c/o Lord Roberts & Royal Roads, Hermanus, Western Cape, 7200
  • Village Square
    6 min walk
  • Shopping Centre
    6 min walk
  • Old Harbour
    7 min walk

Room options

View all photos for Two Bedrooms Apartment

Two Bedrooms Apartment | In-room safe, desk, blackout drapes, soundproofing

Two Bedrooms Apartment

  • 1184 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Apartment

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Apartment

  • 1076 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Three Bedroom Apartment

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Apartment

  • 1292 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Three Bedroom Luxury Apartment

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Luxury Apartment

  • 1292 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Similar properties

Property grounds

Esplanade Hermanus

Pool
Kitchen
Parking included
Free WiFi
4.9 out of 5, Exceptional, (52)
The price is $267
per night
$267 total
includes taxes & fees
Jan 9 - Jan 10
Esplanade Hermanus

About this property

Whale Coast All Suite Hotel

4-star Hermanus aparthotel, connected to a shopping center in Hermanus City-Centre
Along with a restaurant, this aparthotel has a coffee shop/cafe and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance, and a convenience store are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a sitting area.
Whale Coast All Suite Hotel offers 15 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Hermanus aparthotel provides complimentary wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the aparthotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Hermanus aparthotel also offers a terrace, barbecue grills, and multilingual staff. Onsite covered self parking is complimentary. Guests can use the health club at a partner property.

Whale Coast All Suite Hotel has designated areas for smoking.

Whale Coast All Suite Hotel has a restaurant on site.

Languages

Afrikaans, English, Portuguese, Xhosa

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free covered self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Terrace

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a shopping district
  • In a village
  • In the city center
  • In the suburbs
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Free bicycle rentals
  • Shopping mall
  • Boat tours nearby
  • Ecotours nearby
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Scuba diving nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby
  • Windsurfing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 15 units
  • 2 floors
  • Built in 2012
  • Free bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whale Coast Hermanus
Whale Coast Hotel
Whale Coast Hotel Hermanus
Whale Hotel
Whale Coast
Whale Coast Hotel
Whale Coast All Suite Hermanus
Whale Coast All Suite Hotel Hermanus
Whale Coast All Suite Hotel Aparthotel
Whale Coast All Suite Hotel Aparthotel Hermanus

Whale Coast All Suite Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 223 reviews" "
Rating 8 - Good. 72 out of 223 reviews" "
Rating 6 - Okay. 8 out of 223 reviews" "
Rating 4 - Poor. 4 out of 223 reviews" "
Rating 2 - Terrible. 2 out of 223 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, room comfort
Nice hotel with unfriendly maintenance man
Overall this place was fine. It is a bit odd because it is in a mall but I knew that. But here is where our problems started. We had a few minor maintenance issues in the unit. I had booked a 3 bedroom unit but they put us in a 4 bedroom unit. Chris the maintenance guy immediately starts chastising us for using the 4th bedroom like we were trying to steal from them. Apparently we were magically supposed to know that we weren't supposed to use that bedroom. In one of the bedrooms a light wouldn't turn off. He told us to just put the kids in there because they are always on their phones anyway. This was never fixed and we wrapped it in a towel. He was very unconcerned about the fact that my older mom slipped on their slick and dark hallways. We finally just had to basically push him out.
Stayed 1 night in Jul 2024

6/10 Okay

Kesni

Traveled with family
Liked: Cleanliness, room comfort
The apartment was lovely however the management were not accommodating at all. I emailed to arrange a late check in due to a delayed flight more than a week earlier and did not receive a response until I called the reception three days prior, who were then helpful to accommodate us and arrange for this, as well as a late check out seeing as we would only be arriving at 11pm. On the day of arrival, the night staff were very helpful and assisted us to check in at 11pm, after we drove an hour and a half from Cape Town. They took their time to make sure we had everything we needed and were comfortable. The next morning at breakfast, we waited 45 minutes to be served and when I went to reception to confirm a late check out as arranged prior to arrival, I was rudely told that this was not possible as the room needed to be prepared for the next guests, even though the necessary arrangements had been made. We then returned to the room to find the power out, and no electricity present in the prepaid meter, so I called the reception to alert them as we needed to check out in 30 minutes but the issue was rectified 25 minutes later when I walked to reception to query why nobody had attended to the issue. Only then were we given an extra 30 minutes to round up our stuff and check out in time. The apartment was lovely, but the service from the day staff at reception and the management was appalling and very disappointing, which ruined the experience for us in Hermanus unfortunately.
Stayed 1 night in Jul 2024

10/10 Excellent

Nkosana

Liked: Cleanliness, property conditions & facilities
Apartment felt like home
Stayed 1 night in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything you need.
Stayed 1 night in Apr 2024

10/10 Excellent

Janett

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location with a beautiful view . Walking distance to restaurants,,beach and other amenities.Amazing staff. We forgot our iPhone charger, staff provided one for our stay. We arrived early, staff allowed us to check in early(1pm).
Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, room comfort
lovely
What a lovely place. It is well-situated and has everything you need. Would recommend an aircon in the second bedroom but otherwise, it is fantastic
Stayed 2 nights in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness
Amazing location
Stayed 2 nights in Aug 2023

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, room comfort
Comfortable family stay!
The housekeeping team, bed comfort and towels/ linen where a stand out at the property. Very good! WCH is nice and central and an easy walk through the old harbour area. Really close to great coffee shops and restaurants and very easy access to beautiful seaside trails and tidal pools. Thank you to the team for being so responsive when we had requests. Areas to be looked at to enhance the stay: - breakfasts were less than average, after the first morning we chose to rather eat off property, - soaps amenities etc quality needs improvement, - with load-shedding an ever present challenge the property needs to be further integrated into an off-grid solution. Great that at minimum a light and wifi remains functional when electricity grid goes down. - the admin, check in and office environment needs a new home - the dining room is not the place for these.
Stayed 6 nights in Aug 2023

10/10 Excellent

MARION URSULA

Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2022

8/10 Good

LORRAINE

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Sian

Liked: Cleanliness, room comfort
Nice stay again
Great stay (again) in this hotel. Very central, rooms always good
Stayed 2 nights in Nov 2021

8/10 Good

Suhaifa

Traveled with family
Liked: Cleanliness, room comfort
Good apartment for families
Convenient location and you can walk to wherever you need to go. The apartment itself was clean and well maintained.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very pleasant stay. Nice location and staff and owners were great.
Stayed 3 nights in Jun 2021

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, room comfort
Good Times in Hermanus
Great location, friendly staff, comfortable setup all round.
Stayed 4 nights in Mar 2021

2/10 Terrible

Tashriq Alam

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
The place was ok. But paint was pealing. Major issue was that it rained and the corridor was slippery and you could not see the standing water. Hotel staff was not much of a help. My wife slipped as well as my kid and he actually got hurt.
Stayed 2 nights in Aug 2020

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely consider coming back to the Whale Coast Hotel and will recommend them to friends and family.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ideally located within walking distance of the beach and restaurants. The staff were very friendly and helpful. It was perfect for our family.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

karin

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely secure location with stunning views, right in the centre of everything
Stayed 1 night in Sep 2019

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover in Hermanus despite cold temperatur
Very spacious rooms, plenty cupboards and large kitchen. Bed comfortable. Visited in August, which was winter time and the whole two story apartment felt rather cold.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stop for the price. Staff were very pleasant.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large space and friendly staff at a reasonable price.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Set up a little weird but the property itself was perfect.
Stayed 1 night in Jul 2019