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Whale Rock Luxury Lodge

4.0 star property

Choose dates to view prices

Photo gallery for Whale Rock Luxury Lodge

Pool Suite at the Villa | View from room
Walker Bay Suite, 1st floor in the Villa | Minibar, in-room safe, individually decorated, desk
Walker Bay Suite, 1st floor in the Villa | Balcony
Point of interest
Pool Suite at the Villa | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
26 Springfield Ave, Westcliff, Hermanus, Western Cape, 7200
  • New Harbour
    ‪5 min walk‬
  • Cliff Path
    ‪6 min walk‬
  • Hemel-en-Aarde Valley
    ‪5 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, desk

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Walker Bay Suite, 1st floor in the Villa

Walker Bay Suite, 1st floor in the Villa | Minibar, in-room safe, individually decorated, desk

Walker Bay Suite, 1st floor in the Villa

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Pool Suite at the Villa

Pool Suite at the Villa | View from room

Pool Suite at the Villa

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, individually decorated, desk

Executive Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Deluxe Rooms

Garden Deluxe Rooms | Minibar, in-room safe, individually decorated, desk

Garden Deluxe Rooms

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite (Distant Sea View)

Deluxe Suite (Distant Sea View) | Minibar, in-room safe, individually decorated, desk

Deluxe Suite (Distant Sea View)

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suites

Garden Suites | Minibar, in-room safe, individually decorated, desk

Garden Suites

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Patio Deluxe Rooms in the Villa

Patio Deluxe Rooms in the Villa | Minibar, in-room safe, individually decorated, desk

Patio Deluxe Rooms in the Villa

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Family Suite

Garden Family Suite | Minibar, in-room safe, individually decorated, desk

Garden Family Suite

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

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About this property

Whale Rock Luxury Lodge

4-star guest house in Westcliff
This guesthouse features 2 outdoor pools, 2 bars/lounges, and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Whale Rock Luxury Lodge offers 17 accommodations with minibars and safes. These individually decorated accommodations include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Whale Rock Luxury Lodge features 2 outdoor swimming pools. Guests can unwind with a drink at one of the guesthouse's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly guesthouse also offers a library, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Whale Rock Luxury Lodge has designated areas for smoking.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

Afrikaans, Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 8:00 PM on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Built in 1910
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 650.0 per night
Cribs (infant beds) are available for ZAR 200.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 1000 per person (one-way)
  • Airport shuttle fee per child: ZAR 1000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: ZAR 200.0 per night
  • Rollaway bed fee: ZAR 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
Tax ID - 4920140896
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1993/006452/07

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whale Rock Luxury Lodge Hermanus
Whale Rock Luxury Lodge
Whale Rock Luxury Hermanus
Whale Rock Luxury
Whale Rock Luxury Hermanus
Whale Rock Luxury Lodge Hermanus
Whale Rock Luxury Lodge Guesthouse
Whale Rock Luxury Lodge Guesthouse Hermanus

Whale Rock Luxury Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 98 reviews
Rating 8 - Good. 16 out of 98 reviews
Rating 6 - Okay. 3 out of 98 reviews
Rating 4 - Poor. 0 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Melanie was an excellent host and went out of her way to make us feel welcome.
Stayed 5 nights in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fabulous location, ticked all our boxes and would recommend
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome was amazing and the breakfast delicious!
Stayed 1 night in Sep 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with excellent service
Stayed 3 nights in Feb 2024

6/10 Okay

Colin

Traveled with partner
The danger with 'luxury' in the name is the immediate setting of high expectations and unfortunately, the place fell short for me. It's an attractive property to pull up to, despite driving alongside the township to get to it, but in the lobby staff kept us waiting to check us in and I noticed cliched and dated seaside decor like fish and shells which didn't align with the classy photography I had previously seen. We were told we were in the villa, which was a separate car park - it didn't need to be but it made it seem an inconvenience to drive around. The 2-storey room itself had some lovely design decisions in the furniture and looked much sharper and impressive than the lobby, but laminated signs dotted around cheapened it. The messaging around water protection and eco measures but could have been made more slick. it was also a contradiction to save water when we had to run and waste the shower before we had any warm water, our toilet also smelled - as we were only there two nights and were out quite a lot we coped. Breakfast was a disappointment. Plastic chairs, limited choices and paying extra for a decent coffee didn't feel luxury. it was never busy despite this, the staff seemed distracted gossiping as we had to chase up our order on both days due to long waits. We stayed in 4 places on our break and mainly due to the lack of customer-focussed service this was my least fave. Location, it is 30min walk from the sea bar photo, 10min walk from new harbour.
Stayed 2 nights in Jan 2024

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermanus
Our stay was short, just overnight but the staff were very friendly and helpful. Our room was lovely and very clean. Information booklet was helpful and interesting. We would stay again next time we in Hermanus.
Stayed 1 night in Dec 2023

10/10 Excellent

Anupama

Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Beautiful accommodation, wonderful staff.
Stayed 2 nights in Nov 2023

8/10 Good

sharon

Liked: Cleanliness, staff & service, room comfort
Couple stay
The lodge was not luxurious. Our room was large and we had a balcony but some of soft furnishings were a bit tired. The furniture in the breakfast room was basic but breakfast was ok. Staff were lovejy. The grounds were very nice and the pool was inviting but too cold to swim in unfortunately. The location was near the New Harbour area and at the start of the spectacular cliff walk. But it was very close to the township . Security seemed good though so felt safe.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. We'd definitely go back. Very highly recommended. They went above and beyond for a request to that we had, in which we were so grateful. Super friendly staff, too.

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy comforts of home
It was very cozy and had all the comforts of home away from home. The staff were warm & friendly and very accommodating. The breakfast was included and was delicious. All in all a good choice.
Stayed 1 night in Jun 2022

10/10 Excellent

e

Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay and how close it was to new harbour, staff were very nice and didn't mind to stop and have a chat with you or help with anything that was needed.
Stayed 2 nights in Apr 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the pool and the peace and quiet. The location is great for relaxing.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, lovely pool af garden, fantastic staff
Stayed 2 nights in Jan 2020

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Alfons

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and super friendly staff - Perfect Cosy property with nice pool and great breakfast!
Stayed 3 nights in Dec 2019

10/10 Excellent

LisaG, Brooklyn NY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property nestled away from the main streets (but across from the New Harbour). Enjoy lovely gardens and a perfect salt water pool, comfortable rooms and cozy common spaces, as well as great and friendly service. All around - a winner.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time at this property, large clean rooms in great grounds, with friendly staff. Excellent breakfast. Far enough outside Hermanus to be quiet, but close enough to walk (20 mins on the coastal path)
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy reach of the cliff walk. Beautiful rooms with nice heated floors. Pool looked lovely though too cold for us to use in winter.
Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Alastair

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018