Windsor Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Windsor Hotel

Front of property
Exterior
In-room safe, blackout drapes, iron/ironing board, free WiFi
Breakfast area
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
49 Marine Drive, Hermanus, Western Cape, 7200
  • Whale Museum
    5 min walk
  • Village Square
    5 min walk
  • Just Pure Bistro
    1 min walk
  • Embers
    3 min walk

Room options

Standard Double Room, 1 King Bed, Sea Facing

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Economy Room (non-sea facing)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds, Sea View

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 King Bed

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Windsor Hotel

3-star hotel in Hermanus City-Centre
A bar/lounge, a conference center, and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a computer station, and free newspapers are onsite.
Windsor Hotel offers 70 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Windsor Hotel features a garden, a picnic area, and concierge services. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Hermanus hotel also offers complimentary newspapers in the lobby and a front-desk safe. Complimentary self parking is available on site.

Windsor Hotel has designated areas for smoking.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1896
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-cm LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Windsor Hermanus
Windsor Hotel Hermanus
Windsor Hotel Hotel
Windsor Hotel Hermanus
Windsor Hotel Hotel Hermanus

Windsor Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 257 reviews" "
Rating 8 - Good. 110 out of 257 reviews" "
Rating 6 - Okay. 49 out of 257 reviews" "
Rating 4 - Poor. 15 out of 257 reviews" "
Rating 2 - Terrible. 10 out of 257 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
An extremely clean and comfortable hotel in great position for everything Hermanus has to offer. And those magnificent sea views.
Stayed 4 nights in Jan 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

K

Traveled with group
Disliked: Staff & service
Very unaccommodating accommodation
I had booked to go to the Windsor Hotel with friends visiting from the UK. Unfortunately I ended up having unplanned spinal surgery the week before and despite a letter from my Dr the Windsor Hotel was totally unaccommodating and flatly refused to allow me to cancel one of the rooms on the booking. Shame on them. Our friends from the UK however did still go, their comments were 'it's OK if you like hotels geared up for coach groups of tourist.'. I will be sharing my experience with friends both in UK and abroad and on social media as people should know what sort of establishment this is.
Stayed 1 night in Sep 2023

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Find…
A fantastic find. Lovely welcome to hotel by very friendly lady on reception. Great, clean, welcoming hotel in the best location. We had two nights here and would have stayed longer if plans allowed. Will stay again!!
Stayed 1 night in Aug 2023

8/10 Good

Denis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel, friendly helpful staff, great views and 3 whales sighted.
Stayed 1 night in Sep 2023

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and going above and beyond.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dhevandren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience at Windsor hotel and Hermanus
We had a wonderful stay at the Windsor Hotel. Perfectly positioned in Hermanus. Close to all the beautiful restaurants and whale watching points. Would definitely return to Windsor hotel.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jacques

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Mattheus

Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Bridgitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always worth it!!
When it’s affordable we always like to stay at Windsor because of the lovely breakfast as well as the location and the fact that it is just a lovely place! We loved the renovations!!
Stayed 2 nights in Apr 2023

2/10 Terrible

andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We literally walked into the room and checked out immediately. The room was supposedly non smoking but it stank of smoke. No restaurant open either.
Stayed 1 night in Mar 2023

10/10 Excellent

Lauren

Stayed 2 nights in Dec 2022

10/10 Excellent

J

Stayed 1 night in Feb 2023

8/10 Good

William

Stayed 2 nights in Feb 2023

10/10 Excellent

David Pierre

Stayed 1 night in Feb 2023

10/10 Excellent

Lorene

Stayed 2 nights in Jan 2023

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good experience overall, excellent location and sea views. Bottled water should be provided in rooms per day per person as a standard requirement with this rating. Coffee in rooms and for breakfast is disappointing.
Stayed 3 nights in Jan 2023

6/10 Okay

Muhammad

Disliked: Staff & service
Hermanus Windsor
Peace be upon you, The stay was fine except friendliness of kitchen staff serving breakfast. My wife had a simple request asking for a potato rosti. The response was not professional. Also on day 2 there was a very foul smell coming from the toilets on ground level close to the reception. Other than that, stay was ok. Kind regards
Stayed 3 nights in Dec 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2022

10/10 Excellent

Lawrie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional hotel in central Hermanus
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Elizabeth

Stayed 2 nights in Jul 2022

10/10 Excellent

David Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good
Stayed 1 night in Jun 2022