Candlewood Suites Herndon, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Herndon, an IHG Hotel

Premium bedding, desk, laptop workspace, blackout drapes
Property amenity
Premium bedding, desk, laptop workspace, blackout drapes
Reception
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Kitchen
  • Air conditioning

Explore the area

Map
13845 Sunrise Valley Dr, Herndon, VA, 20171
  • Frying Pan Farm Park
    3 min drive
  • Cafe 28
    5 min walk
  • Innovation Center Metro Station
    8 min drive
  • Washington, DC (IAD-Washington Dulles Intl.)
    8 min drive

Room options

Studio Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobil Access Tub)

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Access Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom (1 Queen, Sofa Bed)

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Candlewood Suites Herndon, an IHG Hotel

Herndon hotel with in-room kitchens
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Herndon, an IHG Hotel offers 133 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Herndon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a fitness center, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Candlewood Suites Herndon, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Herndon
Candlewood Suites Aparthotel Herndon
Candlewood Suites Herndon
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon Aparthotel
Herndon Candlewood Suites

Candlewood Suites Herndon, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 462 out of 961 reviews" "
Rating 8 - Good. 296 out of 961 reviews" "
Rating 6 - Okay. 114 out of 961 reviews" "
Rating 4 - Poor. 42 out of 961 reviews" "
Rating 2 - Terrible. 47 out of 961 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
It was OK. Served the purpose. The room is a bit run-down. This property is over-priced for the condition of the property.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Maisha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge disappointment
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvonna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Johanna

Stayed 3 nights in Aug 2024

10/10 Excellent

Johanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and efficient. Room was clean and quiet. I would recommend this property to my friends.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shira

Stayed 1 night in Jul 2024

6/10 Okay

Rajagopal, Edison

Traveled with family
Liked: Cleanliness, staff & service
PROs- good location , good service , clean rooms CONs- they didn’t have the room I booked ! Came to Herndon and I booked through Expedia . I specifically wanted a kitchenette and 2 beds . Slightly expensive but I went ahead and booked it . The location was good and parking lot was big and was good . Room was near and clean . Bathrooms were ok .. When I went to check in , I was told that they didn’t have the room I booked . I was initially upset but then they gave me 2 rooms next. To each other with 1 bed in each room ! The guy in front desk was helpful even though I didn’t get what I booked . No complimentary breakfast .. not much of amenities . It was an average experience . 3 stars ⭐️ ⭐️⭐️
Stayed 1 night in May 2024

10/10 Excellent

Kristian, Upper Marlboro

Liked: Cleanliness, staff & service
Nice experience
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry, Beltsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Jun 2024

10/10 Excellent

Tamatha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024

8/10 Good

Andon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met our needs
We were able to check in an hour early. We only stayed one night. It was comfortable and let our needs. The door was kinda bent on one side. It didn’t impede with its ability to open/close or lock but still noticeable. Made me wonder if someone tried preying it open in the past.
Stayed 1 night in Jun 2024

8/10 Good

Veronique

Liked: Staff & service
Cheap and convenient
Stayed 1 night in Jun 2024

6/10 Okay

Alyssa

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Laura, Harrisonburg

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Third world. Nothing worked, from the water in the bathroom to the microwave. Clueless inept staff.
Stayed 1 night in May 2024

10/10 Excellent

Melannie

Stayed 2 nights in May 2024

8/10 Good

Christopher, Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent value. 8 minutes to airport. Staff was pleasant. Petty quiet for being nearly fully booked. Could walk to restaurant at Westin.
Stayed 2 nights in May 2024

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2024

8/10 Good

Kirsten

Stayed 1 night in Mar 2024

6/10 Okay

RaeLee

Business traveler
Disliked: Staff & service
Stayed 5 nights in May 2024

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Doyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How friendly the customer service staff was.
Stayed 1 night in May 2024