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Oubaai Hotel Golf & Spa

4.0 star property

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Exterior
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
BBQ/picnic area
Presidential Suite, 1 King Bed, Kitchen, Sea View | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pool
  • Breakfast included

Explore the area

Map
406 Herolds Bay Road, Herolds Bay, Western Cape, 6528
  • Oubaai Golf Estate
    ‪3 min walk‬
  • Freesia Spa
    ‪3 min walk‬
  • Diaz Beach
    ‪8 min drive‬
  • George (GRJ)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View

Junior Suite, 1 King Bed, Balcony, Garden View | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony, Garden View

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Ensuite, Ocean View

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, Ensuite, Ocean View

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ensuite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Business Lounge Access, Mountain View

Club Room, 2 Twin Beds, Club Lounge Access, Mountain View | Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Business Lounge Access, Mountain View

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Kitchen, Sea View

Presidential Suite, 1 King Bed, Kitchen, Sea View | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Kitchen, Sea View

  • 2045 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

Executive Suite, 1 King Bed, Balcony, Sea View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Sea View

  • 1292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, Ensuite

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds, Ensuite

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Ensuite, Ocean View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Ensuite, Ocean View

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Business Lounge Access, Mountain View

Club Room, 1 King Bed, Club Lounge Access, Mountain View | Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Business Lounge Access, Mountain View

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Oubaai Hotel Golf & Spa

4-star Herolds Bay hotel with 4 restaurants
This hotel features 4 restaurants, 5 outdoor pools, and a full-service spa. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a golf course, 3 bars/lounges, and a health club are onsite.
Oubaai Hotel Golf & Spa offers 100 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. 5 outdoor swimming pools are on site along with a fitness center.

Children under 16 years old are not allowed in the health club without adult supervision. Guests under 12 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Freesia Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Oubaai Hotel Golf & Spa features a full-service spa, a golf course, and 5 outdoor swimming pools. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This Art Deco hotel also offers a health club, spa services, and a terrace. For a surcharge, the property provides an area shuttle within 15.00 kilometers and an airport shuttle (available 24 hours). Complimentary self parking and valet parking are available on site.

Oubaai Hotel Golf & Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Waterside Grill - Overlooking the golf course and garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar.
Cucina - Overlooking the golf course and garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and lunch. A children's menu is available. Open daily.
Clubhouse - Overlooking the ocean and golf course, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Herolds Bistro and Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 4 restaurants

Restaurants on site

  • Clubhouse
  • Cucina
  • Herolds Bistro and Bar
  • Waterside Grill

Things to do

  • 18-hole golf course
  • 5 outdoor pools
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • Free crib
  • In-room babysitting (surcharge)
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for ZAR 600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 130.00 per person (one-way)
  • Airport shuttle fee per child: ZAR 130.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: ZAR 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the health club or hot tub, and guests under 16 years old are only allowed in the health club with adult supervision
Guests under 12 years old are not allowed in the spa

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hyatt Regency Oubaai Golf
Hyatt Regency Oubaai Golf Herold Bay
Hyatt Regency Oubaai Golf Resort
Hyatt Regency Oubaai Golf Resort Herold Bay
Oubaai Hotel Golf Herold Bay
Oubaai Hotel Golf
Oubaai Golf Herold Bay
Oubaai Hotel Golf Herolds Bay
Oubaai Golf Herolds Bay
Hyatt Regency Oubaai Golf Resort Spa
Oubaai Hotel Golf & Spa Hotel
Oubaai Hotel Golf & Spa Herolds Bay
Oubaai Hotel Golf & Spa Hotel Herolds Bay

Oubaai Hotel Golf & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 95 out of 237 reviews
Rating 8 - Good. 84 out of 237 reviews
Rating 6 - Okay. 38 out of 237 reviews
Rating 4 - Poor. 14 out of 237 reviews
Rating 2 - Terrible. 6 out of 237 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa was closed the whole week and only open on weekend. Also they advertise the whale deck but they no longer provide the means to get there. So best they take that off. Otherwise was a pleasant stay with comfortable rooms.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dr Vincent G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel tucked away at the ocean
The Hotel and staff are excellent. The location is majestic. My only frustration was the required security checks every time one enters the property
Stayed 2 nights in Jun 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Great room - but overall poor hotel complex
The room was spacious and well decorated. Unfortunately the room overlooked a security gate and the staff were loud with thier banter and radios which was a bit of a distraction from the serene environment. The overall hotel estate is worn and tired, looks like it has not been maintained in years. We were there for one night and wanted to go to the bar/restaurant with the view of the ocean. We were told it was full and therefore had to eat in a “pub” type restaurant next to a security gate.
Stayed 1 night in Dec 2022

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury suite
Very comfortable. Everything was on point.
Stayed 1 night in Jul 2022

8/10 Good

Danai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean & spacious. Breakfast buffet could use a little bit of more choices though. Overall, it’s a nice place for a weekend gateaway.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ncedisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay overall. We also really enjoyed hiking. The course is amazing. There were some building next to the lake that are a bit delipidated.
Stayed 3 nights in Jun 2022

10/10 Excellent

nonhlanhla

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, beautiful scenery and great staff.
Stayed 2 nights in Apr 2022

10/10 Excellent

Renay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel set on a golf estate. Huge room, amazing spa and lovely mountain views.
Stayed 5 nights in Mar 2022

8/10 Good

Sandra, Centurion

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hiking trails great
Stayed 3 nights in Mar 2022

10/10 Excellent

Dirkie

Stayed 3 nights in Feb 2022

6/10 Okay

Ian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not uo to standard
This hotel is moving backwards. Could be due to Covid-19. The curtains and furniture are dirty.
Stayed 2 nights in Feb 2022

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Staff shortages evident…
Stayed 3 nights in Feb 2022

10/10 Excellent

Louise

Stayed 1 night in Feb 2022

10/10 Excellent

Bongiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful and pleasant. I would do it again 100 million times. The staff were friendly and the ambiance exceptional
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well situated and the amenities provides for a pleasant stay
Stayed 2 nights in Jan 2022

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one word. Excellent
Stayed 1 night in Oct 2021

6/10 Okay

JM

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful setting no guest service
Service was shocking. The fridgeand TV in the room was not in working order. Reception didnt answer the phone and I had to call from my cell phone. THe manager was off duty. Eventually the DM came and we ensited on a new room. She was kind enough and moved us. The setting is beautiful but the guest service was unacceptable.
Stayed 3 nights in Sep 2021

8/10 Good

Andre

Stayed 2 nights in Oct 2021

8/10 Good

Abbas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Danie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Nthabiseng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and cleanliness experience
My experience was amazing. The place is comfortable and clean.
Stayed 1 night in Jul 2021

8/10 Good

Chantal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com is slow ...
My booking wasn't showing on their system when I got there, and even upon check-out the next morning it didn't show. I had to pay AGAIN. Now I need to run around for my refund ...
Stayed 1 night in Jun 2021