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Albatros Spa & Resort Hotel

5.0 star property

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2 outdoor pools, pool umbrellas, sun loungers
Superior Room, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Family Room | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Superior Room, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
Deadalou 1, Hersonissos, Crete Island, 70014
  • Convention Centre Creta Maris
    ‪5 min walk‬
  • Port of Hersonissos
    ‪5 min walk‬
  • Star Beach Water Park
    ‪2 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪26 min drive‬

Room options

View all photos for Cozy Room Single Use

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Cozy Room Single Use

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Double Room

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Cozy Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Cozy Double Room with Swim Up Pool

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Suite with Plunge Pool

Premier Suite with Plunge Pool | Terrace/patio

Premier Suite with Plunge Pool

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Cozy Luxe Room

Cozy Luxe Room | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Cozy Luxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Urban Junior Suite with Plunge Pool

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Bedroom, Pool View

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Bedroom, Pool View

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Bedroom, Sea View

Superior Room, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Bedroom, Sea View

  • 300 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite with Plunge Pool

Junior Suite with Plunge Pool | Terrace/patio

Junior Suite with Plunge Pool

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior Triple Room, 1 Bedroom

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Room

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Albatros Spa & Resort Hotel

5-star Hersonissos hotel close to Star Beach Water Park
Catch some rays on Albatros Spa & Resort Hotel's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Albatros Spa & Resort Hotel offers 207 accommodations with safes and hair dryers. A pillow menu is available. LED televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Unwind on the private beach, located just 50 meters away. At Albatros Spa & Resort Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, a health club, and a hot tub. Complimentary self parking is available on site.

Albatros Spa & Resort Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Mediterraneo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Dafni - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Seaside Pool Snack Bar - This poolside lobby lounge serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dafni
  • Mediterraneo
  • Seaside Pool Snack Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Library
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center (753 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The property is closed between October 17 and April 24.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired internet: EUR 3 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL094103351
This property accepts major credit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 1039Κ015Α0031200

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Albatros Spa & Resort Hotel Chersonissos
Albatros Spa Chersonissos
Albatros Spa Resort Hotel Hersonissos
Albatros Spa Resort Hotel
Albatros Spa Hersonissos
Albatros Spa
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Albatros & Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel
Albatros Spa & Resort Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel Hersonissos

Albatros Spa & Resort Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 94 reviews
Rating 8 - Good. 35 out of 94 reviews
Rating 6 - Okay. 11 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

2/10 Terrible

Wins

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Linda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Becky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better: - they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep - they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up. - I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning. That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.
Stayed 9 nights in Jun 2023

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff, great location
Stayed 14 nights in Sep 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, going above and beyond
Fantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!
Stayed 6 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value
Stayed 3 nights in Sep 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !
Stayed 7 nights in Sep 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, but do NOT book a standard room!
Whatever you do, do NOT book a standard room or you will be very disappointed. The hotel is split into a few buildings and their standard rooms are in the old part of the hotel. We were there for the 1st night and got very upset with the overall standard of the room. It was clean, but think 1980s style of dark furniture, yellow AC unit which barely worked, crappy fridge, etc. Based on the pictures, this is not what I was expecting when I booked the room. Luckily, the lovely staff at reception were able to give us an upgrade for the 2nd night so we got moved to the nice part of the hotel: it felt like a different world! I finally understood why the hotel was rated 4-5* because the standard rooms barely scraped a 2*. Breakfast and dinner were included which was great seeing the variety of food on offer. What I definitely cannot fault is the staff working there. Every single person we came in contact with was very professional, friendly and willing to help. We will come back here but we will book a superior room from the get-go.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Yosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free upgrade but rest with additional charge.
Free upgrade. Friendly staff. Good location. No free wifi in the room. Spa is with additional charge.
Stayed 1 night in May 2019

10/10 Excellent

PY

Great holiday here
The hotel staff could not have been any more friendly and helpful. Location is great we could hear the waves from our lovely big balcony, the buffet breakfast was full of choice. There was a better beach heading right 8 minutes away, ours was rather rocky near the waters edge. Entertainment great. Only niggle was the bed mattresses were too hard for us but then again we didn’t report it so perhaps something would have been done. Rooms were very clean
Stayed 11 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Ru

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel with tired main building but with nice staff
Hotel has 3 building - 1 old and 2 new. Old one is very very tired. I stayed there and wasn't happy even my standart room was upgraded to juniour suite. But staff in the gotel was nice as well as the food in main restaurant. The whole area of Hersonnisos is touristic hell - thoudans hotels and touristic shops, no beach, no pleasant landscape. Never come back there!
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Susan, Great Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Really nice hotel, best of both worlds.Only yards to the beach but only 5/10 mins to main resort.

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Spa hotel
Coukdnt fault the hotel, its brilliant and the staff so friendly and polite. An ideal place for a truly relaxing holiday, will hope to return.

2/10 Terrible

Jo, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Like staying in a 24 hour nightclub
This hotel is not all bad - their lunchtime food is delicious, and inexpensive. The swimming pool is ice cold but very refreshing on a hot day. Rooms are very, very clean; all the communal areas too, and especially the pool. The location is fantastic - near some lovely restaurants. There are lots of sunbeds, but only around 1/3 are comfortable ones with padding - you need to get down to the pool by 8:15am to bag your bed. The reason for the rating is the volume of music around the pool area. If you enjoy your sun holidays with Euro-pop and rock sumping out of the speakers at eardrum-breaking levels, this is the hotel for you! I thought something had gone wrong on the first day when the speakers were cranked up at around 11am to deliver 'Mr Bombastic' and 'I Like to Move it Move It', but after a while another couple asked the music to be turned down, and it was. For about an hour. Then it was cranked up again. And so began our five day stay. Every couple of hours, the music, gradually growing louder, would reach the point where I'd read the same sentence in my book seven times and had a thumping headache from the thumping bass. I'd ask them to turn it down, and they would; for a time. Then it would creep back up. But by the second day, our requests were largely ignored. They'd claim they had turned the music down, but it really did not seem like it. Indeed, we were told: ‘everyone loves the music!’ I admit, music is a largely personal affair, but I would guess that rare is

8/10 Good

Rafal, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not too expensive
We stayed in room 227, it seemed that that room was in the original built of the hotel as the fixture and fittings were a bit dated. The other buildings within the complex seemed newer. The tv was on a small size and instead of being in the wall, it was placed on a small table. You were watching the tv with your head turned at 45 degrees to the left. Free WiFi most of the time was very, very slow. I don't agree with paying 18 euros (for a week) to have access to the faster internet. The faster internet during our stay was faster than the free of charge one, sometimes not by much. We used an app to measure the speed. We noticed that there were a lot of pensioners in the hotel. The beach near the hotel wasn't brilliant but you can walk a bit from the hotel to get to nicer beach or take a bus to the other beach. Hotel is close to the center of hersonissos. Staff was very pleasant, coffee was always topped up at beakfast without fuss. You can stay there if you fancy it.

10/10 Excellent

Jackie, England Clacton on sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albatros Spa Hotel
Very friendly,helpful and polite Staff,Reception staff all spoke excellent English and helped us with several problems,Restaurant staff waiters were very good eg as soon as you sat down they were there tea or coffee and then refills