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Heronissos Hotel - All inclusive

4.0 star property

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Outdoor pool, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Beach nearby, beach towels, motor boating
Lobby sitting area
Reception
Front of property - evening/night

Reviews

6.4 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Spa

Explore the area

Map
Filonidou Zotou 14 Street, Limin, Hersonissos, Crete Island, 70014
  • Port of Hersonissos
    ‪3 min walk‬
  • Sarakino
    ‪4 min walk‬
  • St. Paraskevi Church
    ‪4 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Free cribs/infant beds, bed sheets

Standard Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Free cribs/infant beds, bed sheets

Single Room

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Special Offer Room

Free cribs/infant beds, bed sheets

Special Offer Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

Heronissos Hotel - All inclusive

4-star Hersonissos property close to Star Beach Water Park
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free property. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and spa services.
Heronissos Hotel - All inclusive offers 190 accommodations with complimentary bottled water and hair dryers. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Heronissos Hotel - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The property offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive property also offers an outdoor pool, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Heronissos Hotel - All inclusive is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Fitness facilities
Tennis

Entertainment

Theme parties

Languages

English, French, German, Greek, Moldovan, Romanian, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Horseback riding/rentals
  • Library
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 20 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Property Registration Number 1039Κ014A0045800

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Heronissos Chersonissos
Heronissos Hotel Hersonissos
Heronissos Hotel
Heronissos Hersonissos
Heronissos Hotel Crete, Greece
Heronissos All Inclusive Hotel Hersonissos
Heronissos All Inclusive
Heronissos All Inclusive Hotel
Heronissos Hotel Hersonissos
Heronissos Hersonissos
All-inclusive property Heronissos Hotel Hersonissos
Hersonissos Heronissos Hotel All-inclusive property
All-inclusive property Heronissos Hotel
Heronissos All Inclusive
Heronissos
Heronissos Hotel
Heronissos Inclusive Inclusive
Heronissos Hotel All inclusive
Heronissos Hotel - All inclusive Hersonissos
Heronissos Hotel - All inclusive All-inclusive property

Heronissos Hotel - All inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 8 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
The place is outdated. The reception did check in by hand. There was no electronic checking in system and all were on paper. Checking in was slow. Mistake was made. The air condition was broken in the first room given to us and had to change a room. We paid tax and later got a notice to contact front desk about it. There was no record of us paid etc.
Stayed 3 nights in Jun 2019

6/10 Okay

charlotte

Pleasant, close to town/beach
Food is almost only carbohydrates with pasta, potatoes and chips offered at every meal sitting. Was all a bit bland and repetitive. Staff were a bit picky for example couldn't take a slightly larger bag into the dinning room had to be left in the luggage room when it could just go under your table.

4/10 Poor

james m.

Liked: Staff & service
Disliked: Room comfort
Not A four-star hotel.
All I can say is I do not plan on staying here again. The beds were very old and so are the pillows. The toilet did not flush. Toilet cleaner was covered in feces. And the food was very low-quality. Besides the Greek salad which was really really good. The manager was very kind. We stayed a total of eight days towards the end the bartenders were reluctant to serve us as if we overstayed our welcome. They were serving people that were not ahead of us in the bar intentionally. This place is a two star resort that is all inclusive . Do not expect a four star resort just lots of drunk kids.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel recommended by conference listing
The hotel was close to the conference venue. The breakfast at the hotel was very good and the staff were very polite. The hotel room is another story, the room had no fan nor air conditioning. The Internet service was bad and no option to pay for something better. They need to upgrade the rooms as it appears more like a dorm room right now. Not what I expected for the amount I paid!

6/10 Okay

Spinus

Liked: Cleanliness
Professor
All was at the middle level. The beach is not good (with stones). Therefore it is not pleasant to enter the sea.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

N, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Receptionists were very helpful and pleasant as was the night porter who greeted us on our arrival at 1.00 in the morning. Restaurant staff were very cheerful and pleasant also. Our room was bright, clean and overlooked the pool. The food was varied and plentiful but I would advise going in to dinner nearer the starting time than later on. All in all it was a very pleasant experience. We were the only Irish guests the others were German, Dutch and Polish with some English.

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour
Très bon séjour, installations très propres. Piscine très agréable et personnel très sympathique avec les clients. Je recommande vivement !
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in May 2019

10/10 Excellent

Prodromos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ολα ηταν τελεια καθαριοτητα εξηπηρετηση και καλο φαγητο
Stayed 8 nights in Sep 2018

6/10 Okay

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Fraco
Hotel muito fraco, antigo, quartos fracos e com poucas condições, atendimento fraco, muito pouca simpatia e vontade de agradar os hóspedes, sem vontade/capacidade de resolver quaisquer tipo de adversidades que possam surgir, resumindo já estive em pensões de uma estrela melhores que este hotel.
Stayed 7 nights in Aug 2018

4/10 Poor

Antonio, Agnadello CR Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluso
Al nostro arrivo hanno provato a darci un buco di camera che poi fortunatamente la mattina seguente sono riuscito a farmi cambiare con una camera come da descrizione su prenotazione Anche dopo lamentele per le pulizie in camera che erano scarse, le cose non sono cambiate, come pulizia generale veramente scadente anche nei corridoi e scale della struttura, tranne la hall che risulta essere confortevole Il set cortesia comprendeva solo 2 piccole saponette x le mani per tutta la permanenza, la nostra di due settimane (ci siamo dovuti comperare una saponetta x non dover chiedere anche quella) e niente più. Arredamenti vecchi e per lo più rovinati Di moderno direi solo la sala pranzo e la zona piscina Di buono il cibo il servizio in sala e in zona piscina Ottima la posizione per il mare e passeggiata per i locali serali Complessivamente il loro vanto di 4 stelle come da descrizione Expedia mi sembra veramente eccessivo A mio giudizio e un 3 stelle ma su certe cose e già troppo come giudizio.
Stayed 14 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
L’albergo è vecchio , è sporco
L’albergo è vicino al mare , ma non lo consiglierei , in quanto è sporco e da mangiare e sempre la stessa robba...la notte non si dorme perché è pieno di ragazzi che sono ubriachi e di conseguenza fanno un macello è impossibile dormire.
Stayed 9 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
très fatigué
impossible de dormir . les portes claquent a toute heure de la nuit . sinon belle situation .
Stayed 14 nights in Sep 2017

2/10 Terrible

Anna-Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremt dåligt och otrevlig personal
Smutsigt, ofräscht och dålig lukt samt mögel i badrummet, stenhårda sängar. Personalen gick direkt i försvar, fick känslan av att de var mycket vana att att få kritik och tala med gäster som inte var nöjda. Vi fick erbjudande om ett annat rum som skulle vara renoverat. Jag kunde inte se någon skillnad eller känna någon skillnad på lukten (stanken) mellan de två rummen. Maten var bedrövlig, bara sockerprodukter, halvfabrikat, billigaste möjliga råvaror. Vi kom sent på kvällen, sov första natten och lämnade sedan detta billiga hak som drivs utan hjärta endast i vinstsyfte. Bokade ett mycket trevligt hotell i närheten: Panorama Sea View Studio & Apartments.
Stayed 7 nights in Jul 2017

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. Nourriture très correcte. Personnel très sympathique et souriant. Bon emplacement. Rapport qualité-prix imbattable.
Stayed 4 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel froid
Hôtel situé à 5 minutes des commerces mais pas insonorisé avec literie de mauvaise qualité tout comme le linge et les oreillés ( dessus de lit taché) . Piscine non chauffée et à l'ombre . Et surtout personel non souriant et pas aimable (sauf la femme de chambre)

2/10 Terrible

Arthur, Brussel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer slecht
Het is zeker geen 4 sterren waard. Zaakzeterij.

6/10 Okay

Ensikertalainen Kreetalla

Liked: Staff & service
Disliked: Room comfort
Viihtyisä loma
Hotellissa oli todella hyvät ruuat sekä yleiset tilat. Huoneen suhteen olisi parannettavaa sillä mm. Suihkuhuone tulvi ihan tavallisen suihkukäynnin jälkeen,sillä suihkutila oli todella pieni eikä suihkuverhoa voinut käyttää. Henkilökunta puhui kohtalaisen hyvää englantia ja hotelli oli loistavalla paikalla lähellä rantaa ja pääkatua. Melu kuitenkin kuului aika paljon seinien läpi. Kokonaisuudessaan hotelli oli kuitenkin kohtalainen.

4/10 Poor

Island_king

Liked: Staff & service
Disliked: Cleanliness, room comfort
naja
Unterdurchschnittliches Hotel an unattraktiver Lage, Zimmer sehr ringhörig, überwiegend russische Gäste

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swietne położenie, umiarkowana cena, miła atmosfera, obsługa optymistyczna i pomocna, choć nie zawsze (nie potrafili załatwić wypożyczenia samochodu); ograniczenie środków czystości tylko do mydła w kostce - nie wydaje sie także do zaakce[ptowanie w hotelu trzygwiazdkowym.

8/10 Good

Markus, Göppingen, D

Liked: Staff & service, room comfort
Gutes Preis-Leistungs-Verhältnis
- Sehr freundliches Personal, stets hilfsbereit. - An der Rezeption wird neben Griechisch mindestens Englisch, Deutsch und Französisch fließend gesprochen. - Von außen sieht das Gebäude etwas renovierungsbedürftig aus. Die Ausstattung der Zimmer (mit Klimaanlage und Kühlschrank) ist aber vollkommen in Ordnung. - Nur wenige Meter bis zum Meer/Hafen. - Der nahegelegene Strand ist leider sehr klein. - Viele Bars, Kneipen und Diskotheken an der belebten Strandstraße.