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Mitsis Selection Laguna

5.0 star property

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Photo gallery for Mitsis Selection Laguna

Relax on the deck with ocean views, lounge chairs, and umbrellas.
Relax in this stylish living room with a large coffee table, comfortable sofa, and dining set.
Guests can enjoy the view from this outdoor seating area with comfortable chairs and tables.
Relax by the large pool surrounded by sun loungers and umbrellas, with scenic views from the hotel's grand entrance and multiple balconies.
Enjoy a sea view from the balcony, featuring a large bed, TV, and stylish decor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Anissaras, Hersonissos, M, 70014
  • Convention Centre Creta Maris
    ‪4 min drive‬
  • Port of Hersonissos
    ‪5 min drive‬
  • Star Beach Water Park
    ‪11 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪23 min drive‬

Room options

Bungalow Sea View Sea Front

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Bungalow, Sea View

Bungalow, Sea View | View from room

Bungalow, Sea View

8.0 out of 10
Very good
(7 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Bungalow, Garden View

1 bedroom, free minibar, soundproofing, free WiFi

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Garden View

1 bedroom, free minibar, soundproofing, free WiFi

Family Room, Garden View

7.0 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Land View

1 bedroom, free minibar, soundproofing, free WiFi

Twin Room, Land View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | 1 bedroom, free minibar, soundproofing, free WiFi

Twin Room, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access

Family Room, Pool Access | 1 bedroom, free minibar, soundproofing, free WiFi

Family Room, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Family Room, Sea View

Family Room, Sea View | 1 bedroom, free minibar, soundproofing, free WiFi

Family Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Twin Room, Land View (Accessible)

1 bedroom, free minibar, soundproofing, free WiFi

Twin Room, Land View (Accessible)

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, free minibar, soundproofing, free WiFi

Royal Suite

  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Bungalow, Sea View (Outdoor Whirlpool Spa)

Bungalow, Sea View (Outdoor Whirlpool Spa) | 1 bedroom, free minibar, soundproofing, free WiFi

Bungalow, Sea View (Outdoor Whirlpool Spa)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Family Bungalow, Garden View (Outdoor Whirlpool Spa) | 1 bedroom, free minibar, soundproofing, free WiFi

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

Family Sea View

  • Sleeps 3
  • 3 Twin Beds and 1 Twin Sofa Bed

Bungalow with Sea View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Family Garden View

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Bungalow with Garden View and Outdoor Spa Whirpool

1 bedroom, free minibar, soundproofing, free WiFi

Family Bungalow with Garden View and Outdoor Spa Whirpool

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Royal Suite

1 bedroom, free minibar, soundproofing, free WiFi

Royal Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Twin Beds

Twin Room with Sea View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Family Bungalow with Sharing Pool

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

Presidential Suite

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Bungalow-Beach Front

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Bungalow with Sea View and Outdoor Spa Whirpool

Bathroom | Bathtub, free toiletries, hair dryer, towels

Bungalow with Sea View and Outdoor Spa Whirpool

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Accessible Twin Room with Land View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Royal Suite（2 Adult+2 Child）

1 bedroom, free minibar, soundproofing, free WiFi

Royal Suite（2 Adult+2 Child）

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Bungalow with Garden View

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room with Garden View

Bathroom | Bathtub, free toiletries, hair dryer, towels

Twin Room with Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

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  • Pool
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  • Breakfast included
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includes taxes & fees
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About this property

Mitsis Selection Laguna

5-star Hersonissos hotel close to Port of Hersonissos
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
Mitsis Selection Laguna offers 351 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Hersonissos hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps, and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is open daily.
Mitsis Selection Laguna is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Mitsis Selection Laguna you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 8 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Mitsis Selection Laguna is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM. An additional breakfast (subject to charges) is served daily.
Main restaurant - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Italian restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pan-Asian restaurant - This theme restaurant specializes in Fusion cuisine and serves brunch and dinner. Reservations are required. Open daily.
Cretan Tavern - This theme restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Tex-Mex Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cretan Tavern
  • Italian restaurant
  • Main restaurant
  • Pan-Asian restaurant
  • Tex-Mex Restaurant

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,036 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 buildings
  • 3 floors
  • Built in 2011
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 7 and March 27.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the hot tub

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Mitsis Selection Laguna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 515 out of 740 reviews
Rating 8 - Good. 171 out of 740 reviews
Rating 6 - Okay. 34 out of 740 reviews
Rating 4 - Poor. 14 out of 740 reviews
Rating 2 - Terrible. 6 out of 740 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend this property. Service and staff were amazing!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lior

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrianna I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts. Had an absolutely wonderful experience. Staff was beyond helpful and friendly. Food was great. Beach was beautiful. Would definitely come again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Katya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service at this property is the best i’ve ever seen anywhere! it’s worth every penny. the food was so good, amenities and exceptional staff. can’t wait to come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable experience if you were stuck, the staff always helped you with your problem
Stayed 2 nights in Mar 2025

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, lots of options, very friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had a great stay at Mitsis selection Laguna when booking this I booked a bungalow sea view , i felt I was cheated on the room rate because we ended up with a garden view / children play area , and looked nothing like what was advertised on the website . We queried this at reception which we were offered another room but to another garden view so it wasn’t worth the upheaval of our belongings but the receptionist took a contact number if an upgrade became available he would call us. Never got a call . At the end of our holiday we learnt that another couple got a free upgrade to a bungalow sea view with Jazzi because they weren’t happy with their view either so I was really disappointed that the cost of garden view room rate is less than what we paid for . apart from this we can’t fault the hotel , all staff were lovely and attentive food and drinks were great too
Stayed 14 nights in Oct 2024

8/10 Good

liron

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic 5* hotel

Stayed 9 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 7 nights in Jun 2024

10/10 Excellent

aine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Everything from the staff to the surroundings, dining options, pools, bars and concierge was outstanding.
Stayed 7 nights in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Mitsis Laguna. The facilities are great and the food and drink options are fantastic. The staff were all really friendly and helpful. There was only one negative point which is that the hotel let people book the a la carte restaurants before they arrive (if you book direct), meaning that when we arrived, all of the restaurants were fully booked for dinner for our entire stay! I don't think this should be allowed as the hotel is making a poor first impression for guests as you feel like you can't enjoy the restaurants on site.
Stayed 6 nights in Sep 2024

10/10 Excellent

Steven Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitsis Laguna is a stunning resort in a beautiful location, but what really makes this place is the staff. I want to start by saying a personal thank you to Domna at the theatre bar, who was the most kind compassionate and caring member of staff at any hotel I’ve ever come across. My wife injured herself and Domna gave her very prompt and excellent care, and was so kind and reassuring. For the rest of the holiday she took so much time checking in on us and making sure we were okay she also made such a fuss of our little girl, making her holiday extra special and giving her lots of love and attention which she loved. Another shout out also goes to Marina and Olga also at the theatre bar, two lovely kind humans who gave amazing service and helped make our holiday unforgettable. They were all so friendly and we looked forward to seeing them each day. All of the staff at the hotel were amazing with our baby and made her feel so happy and welcome. The hotel and grounds are beautiful, well maintained and easily accessible with plenty of ramps for pushchairs and wheelchair users. There is a selection of pools and sun lounger availability was never a problem. They’re lovely sun loungers and very comfortable too. We were very lucky to be given an upgrade to a family bungalow with an ocean view in block 9. The bedroom was beautiful and well appointed, with a Nespresso coffee machine and the best stocked minibar we’ve had, which was replenished daily. The cleaning of the room was do
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, with amazing staff and food.
Stayed 7 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, stunning. Facilities and food were exceptional, and there are basically no supplements, incredible value.
Stayed 14 nights in Jul 2024

6/10 Okay

amandeep

Traveled with family
Liked: Staff & service, property conditions & facilities
The allocated room was remote from main facilities, Room was not cleaned properly, Family room had only one bathroom which was very inconvenient. There was no transfer to and from airport
Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Ayshea Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

amila

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
staff is amazing but property needs updating asap staff and restaurants are great
Stayed 4 nights in Jul 2024