10/10 Excellent
tina, wales
Jun 24, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run apartments in a fabulous setting
tina
Stayed 7 nights in Jun 2017
Palatia Village
4.0 star property
Choose dates to view prices
Photo gallery for Palatia Village
Reviews
7.07.0 out of 10
Good
Popular amenities
- Bar
- Breakfast available
- 24/7 front desk
- Pool
- Laundry
- Parking included
Explore the area
Kazantzaki Str, Hersonissos, Crete Island, 70014
- Aquaworld Aquarium12 min walk
- Port of Hersonissos18 min walk
- St. Paraskevi Church19 min walk
- Heraklion (HER-Nikos Kazantzakis)18 min drive
Room options
View all photos for Economy Studio
Economy Studio
- Studio
- 1 bathroom
- Sleeps 2
- 2 Twin Beds OR 1 Queen Bed
View all photos for Superior Studio
Superior Studio
- 269 sq ft
- Studio
- 1 bathroom
- Sleeps 4
- 2 Twin Beds OR 1 Queen Bed
View all photos for Standard Studio
Standard Studio
- 269 sq ft
- Studio
- 1 bathroom
- Sleeps 3
- 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed
View all photos for Superior Apartment, 1 Bedroom
Superior Apartment, 1 Bedroom
- 377 sq ft
- 1 bedroom
- 1 bathroom
- Sleeps 5
- 5 Twin Beds
View all photos for Family Apartment, 1 Bedroom
Family Apartment, 1 Bedroom
- 376 sq ft
- 1 bedroom
- 1 bathroom
- Sleeps 4
- 4 Twin Beds
About this property
Palatia Village
4-star Hersonissos aparthotel close to Star Beach Water Park
Along with 2 restaurants, this aparthotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Each apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include a memory foam bed, a sofa bed, and a coffee/tea maker.
Palatia Village offers 46 accommodations with coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, and microwaves. Bathrooms include bathtubs or showers.
This Hersonissos aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Palatia Village features an outdoor pool and a children's pool. Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.
A business center is on site at this 4-star property. This family-friendly aparthotel also offers a rooftop terrace, a library, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Palatia Village has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Onsite venue - This buffet restaurant specializes in Greek cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in Greek cuisine and serves lunch, dinner, and light fare.
Languages
Dutch, English, French, German, Greek
Property amenities
Beach
- Beach nearby
Pool/Spa
- Outdoor pool
- Pool loungers
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Family friendly
- Children's pool
- Playground
Kitchenette
- Coffee/tea maker
- Electric kettle
- Microwave
- Refrigerator
- Stovetop
Dining
- Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 10 for children
- 2 restaurants
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- Couples/private dining
- Snack bar/deli
Bedrooms
- Bedsheets provided
- Memory foam mattress
- Sofa bed
Bathroom
- Bathtub or shower
- Hair dryer (on request)
- Towels provided
Entertainment
- Library
Outdoor areas
- Garden
- Rooftop terrace
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Business center
- Computer station
- Desk
Climate control
- Air conditioning
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- No elevator
- Designated smoking areas (fines apply)
Services and conveniences
- 24-hour front desk
- Concierge services
- Housekeeping (daily)
- Iron/ironing board on request
- Luggage storage
- Phone
- Safe at front desk
- Tour and ticket assistance
Things to do
- Arcade/game room
- Bicycle rentals
- Billiards/pool table
- Children's pool
- Scuba diving nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector (host has indicated there is a smoke detector on the property)
- Fire extinguisher
General
- 46 units
- Banquet hall
- Bicycle rentals
- Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Renovations and closures
The property is closed between October 09 and April 15.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
- Administrative fee: EUR 7 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 12 for adults and EUR 10 for children
- Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
- Air conditioning fee: EUR 8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Palatia Village Aparthotel Hersonissos
Palatia Village Aparthotel
Palatia Village Hersonissos
Palatia Village
Palatia Village Hotel Chersonisos
Palatia Village Crete, Greece
Palatia Village Aparthotel
Palatia Village Hersonissos
Palatia Village Aparthotel Hersonissos
Palatia Village Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 6 reviews" "
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews" "
8 - Good
2
Rating 6 - Okay. 0 out of 6 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 6 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 6 reviews" "
2 - Terrible
1
6.8/10
Cleanliness
7.4/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
8/10 Good
Len & Rosie, UK
Sep 10, 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run apartments, perfect location
My friend and I have just returned from a week at Palatia and had a lovely week. It is situated between the old and new towns of Hersonisos each being a 10 to 15 minute walk away. There is a really friendly, welcoming atmosphere and we really enjoyed not being surrounded by 100's of people. Always space by the pool and the apartments are equipped with everything you need. Ours had beautiful views of the coastline and mountains. I'm not normally one to visit the same place twice but Palatia & Crete may have changed that. Thank you for looking after us so well
Len & Rosie
10/10 Excellent
Verified traveler
Jul 14, 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great views of the sea, very helpful staff who will point you to some great spots that are not listed in the normal tourist guides, nice pool, and convenient location out of the main town of Heraklion as it's about 20 mins away from the city.
Verified traveler
8/10 Good
M.H.
Traveled with partner
May 27, 2022
Liked: Cleanliness, staff & service
De ligging t.o. de stad en strand
M.H.
Stayed 14 nights in May 2022
4/10 Poor
Verified traveler
Aug 24, 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Per un albergo con 4 stelle tutto molto desiderabi
Prima notte in bianco con camera sulla strada trafficata tutta la notte (camera studio superiore). Cambio il giorno successivo con una stanza un po più grande ma acqua in bagno, perdeva lavandino, water, doccia. Pulizie pressoché inesistenti. Colazione di bassa qualità. Il Wi-Fi gratuito era solo a pagamento. Insomma una grande delusione. P.s. il 3 letto era un divanetto scomodo e piccolo.