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Serita Beach - All Inclusive

5.0 star property

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Photo gallery for Serita Beach - All Inclusive

4 restaurants, breakfast served
Exterior
Superior Room, Sea View | Free minibar, in-room safe, desk, laptop workspace
Waterslide
4 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
Beach Road, Anissaras, Hersonissos, Crete Island, 70014
  • Port of Hersonissos
    ‪6 min drive‬
  • Convention Centre Creta Maris
    ‪6 min drive‬
  • Sarandaris Beach
    ‪12 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for Standard Bungalow

Standard Bungalow | Free minibar, in-room safe, desk, laptop workspace

Standard Bungalow

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Free minibar, in-room safe, desk, laptop workspace

Family Room

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Free minibar, in-room safe, desk, laptop workspace

Superior Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Bungalow, Beach View

Bungalow, Beach View | Free minibar, in-room safe, desk, laptop workspace

Bungalow, Beach View

  • 377 sq ft
  • Beach view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Sea View

Standard Room, Sea View | Free minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room

Free minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | Free minibar, in-room safe, desk, laptop workspace

Standard Room, Garden View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double/Twin Sea View Non Refundable 2Ad

  • Sleeps 2

Double/Twin Sea View Non Refundable 3Ad

  • Sleeps 3

Double/Twin Garden View 2/3

  • Sleeps 3

Family Room Non Refundable 2/4 Pax

  • Sleeps 4

Family Room 2/4Pax

  • Sleeps 4

Double/Twin Low Cost 2/3 Pax

  • Sleeps 3

Double/Twin Garden View (2Ad) Non Refundable

  • Sleeps 2

Double/Twin Garden View Non Refundable 3Ad

  • Sleeps 3

Bungalow Sea View (2/3 Pax)

  • Sleeps 3

Double/Twin Sea View 2/3

  • Sleeps 3

About this property

Serita Beach - All Inclusive

5-star Hersonissos property with free minibar refreshments
Catch some rays at the nearby beach or spend the day relaxing at Serita Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Serita Beach - All Inclusive offers 276 air-conditioned accommodations with free minibar items and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
Serita Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Serita Beach - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like water skiing and rowing/canoeing.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a seasonal outdoor pool. Complimentary self parking is available on site.

Serita Beach - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
MAIN RESTAURANT - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
ELLINADIKO RESTAURANT - Overlooking the ocean, this restaurant serves lunch and dinner. Reservations are required. Open daily.
ITALIAN RESTAURANT - Overlooking the ocean, this restaurant serves lunch and dinner. Reservations are required. Open daily.
ASIAN & SUSHI RESTAURANT - This poolside theme restaurant serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Tennis rackets
Kids club

Lessons/classes/games

Water fitness

Entertainment

Onsite live performances
Theme parties

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • ASIAN & SUSHI RESTAURANT
  • ELLINADIKO RESTAURANT
  • ITALIAN RESTAURANT
  • MAIN RESTAURANT

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Rowing/canoeing
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • 3 floors
  • 8 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mitsis Serita Beach Chersonissos
Mitsis Serita Beach Resort Chersonissos
Mitsis Serita Beach Resort Hersonissos
Mitsis Serita Beach Resort
Mitsis Serita Beach Hersonissos
Serita Beach All Inclusive All-inclusive property Hersonissos
Hotel Serita Beach
Serita Beach Crete
Serita Beach Hotel Crete
Mitsis Serita Beach All Inclusive Hersonissos
Serita Beach All Inclusive Hersonissos
Serita Beach All Inclusive
Serita Beach Hersonissos
Serita Beach
Mitsis Serita Beach All Inclusive
Serita Beach All Inclusive All-inclusive property
Serita Inclusive Hersonissos
Serita Inclusive Inclusive
Serita Beach - All Inclusive Hersonissos
Serita Beach - All Inclusive All-inclusive property
Serita Beach - All Inclusive All-inclusive property Hersonissos

Serita Beach - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 67 reviews
Rating 8 - Good. 25 out of 67 reviews
Rating 6 - Okay. 14 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

NICOLAS, Irvine

Stayed 2 nights in Jun 2024

10/10 Excellent

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is OK
Stayed 2 nights in May 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach pool facility The Italian restaurant And the property was well staffed and was very enjoyable
Stayed 9 nights in Jun 2022

8/10 Good

Rachel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Welcoming and lovely.
The staff there were fantastic. The restaurant team and spa team in particular. The choice of pools was amazing and distance to the beach was ideal. The buffet, which extensive was not great for a baby/children. Lots of salt and sugar but very enjoyable for two sleep deprived parents. The room was spacious and comfortable. However because throughout most of the night we could hear doors banging which constantly woke up our baby. Would definitely stay again and recommend.
Stayed 6 nights in Oct 2021

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff credit to the hotel.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in very good location and near from everything. The staff were very friendly and helpful. Value of money.
Stayed 5 nights in Jul 2021

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
Great stay, big spacious room. Outdoor bungalow, overlooking the gardens. Visited during Covid so meal times had a reduced service on so good choice was limited, not much choice for children as it was all stews or fish. Queues for the bar could get long & there is only one person serving. Beach is a small shingle beach just across the road from hotel. Crepes were great throughout the day. We tried to book in the restaurants with no luck even though there were lots of tables empty at certain time’s of the day which was quite frustrating.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was really good! We really enjoyed the animation group however the food in the main restaurant was not so good..
Stayed 10 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a family trip, not for singles or young couples looking to party. Very relaxed.
Stayed 4 nights in Jul 2017

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beutiful Serita
Lovely hotel with great staff. The rooms are spacious, the food is incredible - by far the best Ive ever had in an all inclusive, and the pools were lovely to sit beside. The only gripes I had were the noise levels. Beware of room 101 (I know the irony) as it is directly above the kitchens and most hours of the day you can hear the plates and cutlery being rattled loudly. They did change my room, but the other residents seemed oblivious that the corridors were not sound proof. Perhaps some sings in the corridors to remind them that there are other people in the hotel. Also the wifi isn't great. It is free in the lobby but its very slow. 25 Euros for 5 nights for wifi access over the site, but I had to phone the support line several times to fix the intermittent connection. Also can someone please tell hotels that British people like to watch other things than BBC news! That was the only British channel. However, I would definitely stay again for another relaxing week. I would just opt to stay either at the end of a corridor on one of the bungalows which overlooked the sea.
Stayed 7 nights in Jun 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Great service and staff.
All good except the beach had to many rocks to swim.

10/10 Excellent

Vaidotas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, excellent staff. Was happy with my stay. The only bad thing is sound isolation, because if you want to sleep longer in the morning, you can hear other guest going for breakfast early(opening room doors moving chairs etc.) And room cleaning ladies like to knock on your door from 9 am.

8/10 Good

Arunas, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Serita!
My experience has been enhanced by staff mainly. Hotel is ok, food is nice and there is a lot of space. For price that me and my friends paid its a great value for money. However it's the walls of room that makes your holiday is the staff. I have enjoyed my staff from day 1, all staff is superb!!! Really great! Love them so much! Specially few to mention, Yannis( bartender!!! What a man!!! Hats of to you my friend!!) Kostas( night receptionis) made our stay from moment we arrived, the rest of team wich I don't remember the names. That's what made my holiday a 5 star! Thank you!!!

6/10 Okay

Argiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for three days with family, great hotel for children, they loved the water slides at the pool area and the playground area.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel ok, Not 5* though
The hotel was ok, not 5*. You have to pay for the safe and wifi. The sea in-front of the hotel is full of rocks; its impossible to enter the sea! No windsurf facilities. The food was very good, the hotel was clean, good size pools.

10/10 Excellent

Lara K.

Liked: Cleanliness, staff & service, room comfort
This is review is for Mitsis Laguna resort & spa
I was transferred to Mitsis Laguna as Mitisis Serita Hotel was closing for winters. I had a great time at the Mitsis Laguna Resort. the Resort is beautiful, very large rooms, good food and most importantly the staff is very helpful and friendly.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for price
Superb staff, could not praise them more highly, food was buffet style with a good choice.Hotel is 20+ years old, but most was refurbished and really clean and fresh. Clean throughout, room not bad lovely pool, lots for children to do. Right by the sea. A little distance from anything, but taxis readily available. We would return.

10/10 Excellent

BERNARD C.

Liked: Cleanliness, staff & service, room comfort
SUPER ADULT AND FAMILY HOTEL
FANTASTIC HOTEL FOOD AND SERVICE SUPER. STAFF ARE VERY HELPFUL AND SO GOOD HUMOURED. SPOTLESS CLEAN. BEACH ON DOORSTEP. 10 MINUTES FROM HERSONISSUS WHERE YOU CAN SHOP TILL YOU DROP. WE HAD A CAR ON HIRE FOR A WEEK AND WE VISITED SEVERAL CRETAN VILLAGES IN THE MOUNTAINS AND IT IS ONLY HALF AN HOUR DRIVE TO SEE THE CRETAN CULTURE . ALSO WELL WORTH THE TRIP OF 1 HOUR AWAY IS THE ISLAND OF SPINALONGA . IF I WAS GOING BACK TO CRETE I WOULD BOOK INTO THIS HOTEL AGAIN.

6/10 Okay

Verified traveler

Liked: Staff & service
Excellent staff
Excellent staff, great service. Hotel is a bit dated, but wouldn't take much to get it up to standard. Still very clean and well looked after. Food was good, nothing special. Make use of the taverna - proper meals from a small but decent menu. Also much hotter than the buffet restaurant if you're fussy about that kind of thing! Beach is disappointing but it's similar along that whole area, having stayed nearby previously. Pools are good. I don't think they're heated but they were warm when we were there. Plenty to keep kids occupied by the looks of it. Overall a good hotel, would stay again, but it could do with a bit of modernising to bring it to the level of the other mitsis hotels.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hols
Nice hotel in a good location .lovely food and good service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great vakation!!!!!
was very very good the staff was great maria from recepion and michalis f&b manager great . we come back again "!!!

6/10 Okay

curlieq42

Disliked: Cleanliness, room comfort
OK, WOULD TRY SOMEWHERE ELSE NEXT TIME
ALL INCLUSIVE BAR: Not really, they don’t carry a single top shelf booze, they don’t even carry all the Greek liquors, they only work off of a small recipe menu. MINIBAR: Bring your own bottle opener. Everything is old fashioned glass bottle & they don’t have openers to borrow. FOOD: If you’re gluten free & dairy free like me, there is nothing to eat for breakfast. “LunchBoxes” for take out are lame. Full lunch/dinner is good, contains both Greek & American dishes. Drink service 4 meals = horrible. I get my drink when I’m almost done eating, in a tiny glass, never get refills. DESK HELP: Very good. They helped with lots of questions, r very nice. Hotel exchanges up to $300 USD per room per day at better rates than airport. ROOM: ehh…. TV has less than 10 channels. Most porches are not private, you could hop 2 feet over a low wall INTO your neighbor’s room. Our locking screen door was broken. AC only has on/off button = too cold when on. Beds are 2 twin beds smushed together. Pillows r horrible / flat, had to ask for more so I could double them up & I still got neck pain. Bathroom had broken shower door & broken sink drain. Open sewer drain in floor causes room to smell like sewage. Rooms are loud, hallway is solid marble you hear everything. CLEANING LADIES: Horrible. All they did was make bed & remove trash. Floor, sink, tubs, etc. still dirty, toiletries never replaced EVEN when I asked nicely. One time cleaning staff left my door open while I was sight seeing for 8 hours! TOILETRIES PROVIDED: shampoo, shower gel, bar soap only. They charge 20E for pool towel, u get full refund upon their return. Reasonably priced gift shop open late. BUSINESS CENTER: yeah right. It’s really just free Wi-Fi in the lobby, no computers to borrow, no printer access. U pay for Wi-Fi in ur room.

8/10 Good

john2104

Liked: Cleanliness, staff & service, room comfort
Great trip
Hotel was nice and clean, food was fine as well. Staff was very good and friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORRYFREE TRAVEL
BEAUTIFUL LOCATION, EXCELLENT SERVICE SMILING PEOPLE ALWAYS READY TO HELP.