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Hertford House

3.0 star property

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January 2025

Photo gallery for Hertford House

Front of property
2 bars/lounges
2 bars/lounges
Premium bedding, memory foam beds, minibar, individually decorated
Superior Double Room | Premium bedding, memory foam beds, minibar, individually decorated

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Pet friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Fore Street, 1, Hertford, England, SG14 1DA
  • River Lea
    6 min drive
  • Paradise Wildlife Park
    11 min drive
  • Lee Valley Park
    13 min drive
  • London (LHR-Heathrow)
    70 min drive

Room options

View all photos for Superior Twin Room

Premium bedding, memory foam beds, minibar, individually decorated

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (Single Occupancy)

Standard Single Room (Single Occupancy) | Premium bedding, memory foam beds, minibar, individually decorated

Standard Single Room (Single Occupancy)

  • Sleeps 1
  • 1 Twin Bed

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Exterior

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The price is $217
per night
$261 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Hertford House

3-star Hertford hotel with 2 bars/lounges
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. A manager's reception is free. Other amenities include a snack bar/deli, WiFi in public areas, and coffee/tea in a common area.
Hertford House offers 28 accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hertford hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Wired and wireless Internet access is available for a surcharge.

This business-friendly hotel also offers a nightclub, spa services, and a terrace.

Hertford House has designated areas for smoking.

A complimentary manager's reception is offered each day.
House Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Hoouse Bar - Onsite brasserie. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 to 25 for adults and GBP 14.50 to 24 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hoouse Bar
  • House Restaurant

Things to do

  • Art gallery
  • Nightclub

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's bar hosts live DJs until 2 AM on Friday and Saturday evenings, as well as public holidays. Guests should expect a high level of noise.
This property will place a credit card authorization of GBP 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.50 to 25.00 for adults, and GBP 14.50 to 24.00 for children
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hertford House
Hertford House Hotel
Hertford House Hertford
Hertford House Hotel Hertford

Hertford House Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 60 out of 171 reviews" "
Rating 8 - Good. 69 out of 171 reviews" "
Rating 6 - Okay. 27 out of 171 reviews" "
Rating 4 - Poor. 10 out of 171 reviews" "
Rating 2 - Terrible. 5 out of 171 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the old style of the property. It was ideal for the celebration we were there for.
Stayed 1 night in Dec 2019

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was very clean and staff polite,we thoroughly enjoyed our stay
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Really comfortable room and lovely staff at front desk. Breakfast the next day was amazing, only issue was the aircon in the room left the room to be rather hot. Overall would highly recommend for Hertford.
Stayed 1 night in Dec 2019

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Hertford
A really nice,refurbished room. Friendly service and a lovely hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were courteous and professional. Made you feel very welcome. Nothing was too much. I'm definitely coming back
Stayed 1 night in Nov 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the lication and the room beubv clean anx providing tea and coffee. I didn't like that it is not easy to park and that the restaurant was too noisy and that the check out is at 11.00 (too early) and breakfast finishes at 10.00 (too early)
Stayed 1 night in Nov 2019

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Just too noise
Just way too noisy. The bar turned into a makeshift nightclub until beyond 2:00 am Everything else was just fine. But being able to sleep is quite high up my priorities
Stayed 1 night in Nov 2019

8/10 Good

jayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Demetrio, Plano

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The internet was on and off most of the time that on, as well as the Hot water. The room was vert hot and not air conditioning in the room. There was not a sheet between the comforter and the guest body, so that meant that it was no washed or change everyday. All the guest used the same comforter.... However, the room was clean and the personnel excellent.
Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Very comfortable room, very well serviced daily. Food was excellent with friendly restaurant staff. The only bad point was that they have a late- night license on Saturday, the noise from which made it impossible to sleep before 2am.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay but all good - excellent breakfast as well
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Iain

Disliked: Room comfort
Noisy with hard beds and no double glazing.
Looked good on website. Superior double room overlooked Karaoke berr garden. When the music stopped around 11pm the low pitched noise from what i suspect is the brewery next door was overwhelming. Finally at nearly midnight i chaged rooms to a quieter one, but this still backed onto the noisy machinery, so hardly slept a wink all night especially as the mattresses were very hard and the windows in both room were wooden sash windows and not even double glazed.
Stayed 1 night in Sep 2019

8/10 Good

Alex

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a good location in Herftord, there was nothing positive about staying at this hotel. What they failed to notify us of: 1) no parking at hotel and not even free or discounted parking at the NCP parking 10 mins walk from the hotel, 2) lifts were out of action the entire time we were there and we arrived from overseas with two very heavy suitcases we had to drag up stairs and not even offered with any help, 3) no wifi all weekend which staff not to care about when we asked, 4) our room was right above the bar/club which shut at 2 am and a further hour of people spilling out to the street under our single glazed window - not much sleep was had! We might have forgiven these issues if the staff were friendly and helpful, however they were borderline rude and certainly not helpful. If it was half the price again, would have persevered. Poor poor poor
Stayed 2 nights in Aug 2019

6/10 Okay

Anne-Marie

Liked: Staff & service
Nice stay
We stayed for our anniversary as we had our reception there 3 years ago. Before we booked no one mentioned they were going through a refurbishment it was a working progress. The room we had, considering we told them it was a special occasion, was basic and worn but nice and clean. It is a lovely hotel so I’m hoping the refurbishment will help and maybe that they could think about the little touches.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Amenities
No hot water upon check in in the entire hotel. On speaking to the receptionist she said the water should come back on soon and they were having boiler issues. It wasn’t working after I came back from a meal with friends, so I had to wait until the morning to shower and finally there was hot water. The room itself (#206) was fairly disappointing: wallpaper was stuck back on the walls with sellotape and I nearly fell off the toilet as the seat was loose, plus no phone to speak to reception... Upon check-out I wasn’t asked how my room was otherwise I would have mentioned it to the daytime receptionist. No continuity of service being passed over from night and day staff.
Stayed 1 night in Aug 2019

8/10 Good

Antony

Liked: Cleanliness, staff & service, room comfort
Pleasant stay in Hertford or 50th reunion
Hotel ok but was on the first floor so very noisy as I top of bar. Nice staff and clean room. Would recommend at a cheaper price (for my room at least as was not expecting that much noise) and breakfast should be included which was nice.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th birthday bash
Clean and tidy with great service and food
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was in decent condition. Location great...if your after a party. Here on a 1 night business trip but the noise and smoke smell from the rabble outside was really off putting. Lady on front desk rather abrupt and not very welcoming
Stayed 1 night in Jul 2019

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly disappointed
Good room but was not expecting to be in a superior room above the bar open until 2am.
Stayed 1 night in May 2019