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Hotel Carbona Thermal Spa

4.0 star property

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Photo gallery for Hotel Carbona Thermal Spa

Exterior
Exterior
Restaurant
Outdoor treatment areas, sauna, hot springs, Turkish bath
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Hot Tub
  • Gym
  • Room service

Explore the area

Map
Attila u. 1, Hévíz, 8380
  • Roman Catholic Church of the Holy Spirit
    ‪5 min walk‬
  • Blue Church
    ‪5 min walk‬
  • Lake Heviz
    ‪9 min walk‬
  • Balaton (SOB-FlyBalaton)
    ‪19 min drive‬

Room options

View all photos for Premium Room (Round bed)

Premium Room (Round bed) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room (Round bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Exterior

Lotus Therme Hotel & Spa

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4.6 out of 5, Wonderful, (238)
The price is $281
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$299 total
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About this property

Hotel Carbona Thermal Spa

4-star Hévíz hotel connected to a shopping center, walkable to Roman Catholic Church of the Holy Spirit
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a health club are onsite.
Hotel Carbona Thermal Spa offers 260 accommodations with minibars and safes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. There are hot springs/mineral springs on site.
In addition to a full-service spa, Hotel Carbona Thermal Spa features an indoor pool and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a health club, and a hot tub. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Hotel Carbona Thermal Spa is a smoke-free property.

Hotel Carbona Thermal Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Hungarian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa treatment rooms
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant/public areas.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 31 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 117.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.89 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 270 per vehicle (roundtrip, maximum occupancy 2)
  • Secured self parking fee: EUR 8 per day
  • Pet fee: EUR 31 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 117.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number SZ19000232

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 4 stars.

Property is also known as

Carbona Hotel
Hotel Naturmed Carbona
Hotel Naturmed Carbona Heviz
Naturmed Carbona
Naturmed Hotel Heviz
Naturmed Carbona Heviz
Hotel Naturmed Carbona
Carbona Thermal Spa Heviz
Hotel Carbona Thermal Spa Hotel
Hotel Carbona Thermal Spa Hévíz

Hotel Carbona Thermal Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 148 reviews
Rating 8 - Good. 46 out of 148 reviews
Rating 6 - Okay. 13 out of 148 reviews
Rating 4 - Poor. 3 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 3 nights in Sep 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pools and swimming were great. Fun dancing in the evening and funny musical double act who obviously hated each other. Staff were not overly helpful. A lot of eye rolling. Complimentary drinks at a bar that wasn’t open during our stay. No kettle in the room! Buffet lots of options but not great quality. Wouldn’t let us check in a minute early.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Nice pool
Stayed 4 nights in Aug 2024

10/10 Excellent

Anna

Beautiful place, lots of medical and spa procedures. Friendly staff and delicious food. Mostly german speaking staff but we managed ☺️
Stayed 7 nights in Jul 2024

10/10 Excellent

Sofia, Vienna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, great facilities for SOA and treatments. Staff could be friendlier
Stayed 3 nights in May 2024

2/10 Terrible

Alla

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms wasn’t cleaned. Staff very unfriendly. Mold in the room
Stayed 14 nights in May 2024

10/10 Excellent

Ondej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Vaszary

Stayed 3 nights in Apr 2023

8/10 Good

Michal

Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good location and parking, nice staff, nice pools but this year the pools were not as clean as before (some mold in the outside pool), mattresses too soft and worn out, the rooms overlooking restaurant noisy because of the ventilators.
Stayed 8 nights in Jul 2022

10/10 Excellent

Andrey, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Miroslav

Business traveler
Liked: Cleanliness, staff & service
2nights review
The pictures are bit far from the reality. Equipment on the room quite old, but size of the rooms was big.Internet stable, swimsuit for free but you have to pay for slippers.
Stayed 2 nights in Feb 2020

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spa stay
Nice pools (adventure, swimmig, massage) and also pools with thermal water from Lake Heviz. Very clean. Good food, excellent wi-fi, plenty of parking space. Possibbility to use pools until 18.00 on the day of departure, they lent bathing robe for free (deposit 5000 HUF). Close to city center and to Lake Heviz.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 13 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I liked the nearby lake and they had entertainment every evening. The staff was rude at times and do not get the hard massage or you will be in pain for days.
Stayed 9 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 12 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Lack of English from hotel staff and information.
Stayed 2 nights in Dec 2018

10/10 Excellent

Tadeja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2018

8/10 Good

Kaloyan

Amazing pool and food. Great staff
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great family holiday with grandma and 8 yo child Multiple swimming pool with thermal and nonthermal water Pool temperature was perfect very comfortable even on a cloudy day below 20 C Half board was wonderful in all aspects very good selection of different dishes , desserts and nuts at dinner there is no complimentary beverages of all kinds even water ... all of beverages cost money :( Treatment facilities are great with kind and caring people that will speak your language very simply Hotel personal very kind ! Highly recommend this hotel fir any age ! Will b back next year !!!
Stayed 7 nights in Jun 2018

8/10 Good

Nikolay, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, very clean, in good shape, breakfast and lunch/dinner food is not bad (it is also not the best), medical procedures are well organised and well performed.
Stayed 16 nights in May 2018

10/10 Excellent

kathy, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the lake
Excellent food and nice music. The parrot with it's surrounding was unique.
Stayed 3 nights in Sep 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grumpy guests in a nice hotel
The stay was very relaxing in Heviz, The whole family enjoyed the lakes and the hotel facilities. The rooms were OK, although dated as is the hotel, but it's clean and presentable. Some of the staff could cheer up a little as could some of the guests, real miserable at times and for no apparent reason. The food and service in the hotel buffet restaurant was of a good standard at all meal times.
Stayed 3 nights in Aug 2017

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Heviz
I have stayed in several Hotels in Heviz and this Hotel in my opinion is the best overall, great facilities and the food is good.