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The Railway Hotel

4.0 star property

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Photo gallery for The Railway Hotel

Family Room | Individually decorated, individually furnished, blackout drapes
Twin Room | View from room
Family Room | Individually decorated, individually furnished, blackout drapes
Exterior
Family Room | Individually decorated, individually furnished, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Church Street, Haydon Bridge, Hexham, England, NE47 6JG
  • Segedunum
    ‪5 min walk‬
  • Housesteads Fort and Museum - Hadrian's Wall
    ‪7 min drive‬
  • Housesteads Roman Fort
    ‪11 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (The Ratcliffe)

Individually decorated, individually furnished, blackout drapes

Room (The Ratcliffe)

  • 391.4 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Cookson)

Individually decorated, individually furnished, blackout drapes

Room (The Cookson)

  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, blackout drapes

Superior Room

  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room (The John Martin)

Individually decorated, individually furnished, blackout drapes

Room (The John Martin)

  • 391.4 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Individually decorated, individually furnished, blackout drapes

Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The George Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (347)
The price is $89
per night
$107 total
includes taxes & fees
Mar 8 - Mar 9
The George Hotel

About this property

The Railway Hotel

4-star Hexham inn with restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, tour/ticket assistance, a picnic area, and a lobby fireplace are onsite.
The Railway Hotel offers 5 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include showers and complimentary toiletries. This Hexham inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the inn include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This Hexham inn also offers a terrace, tour/ticket assistance, and a picnic area.

The Railway Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
The Railway Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1675
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 45.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Railway Hotel Haydon Bridge
Railway Haydon Bridge
Railway Hotel Hexham
The Railway Hotel Inn
The Railway Hotel Hexham
The Railway Hotel Inn Hexham

The Railway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 129 reviews
Rating 8 - Good. 33 out of 129 reviews
Rating 6 - Okay. 9 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly. Lovely weekend stay.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good for access to Hadrians Wall which was the reason we stayed there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elyson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Traveled with partner
Liked: Staff & service
The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Liked: Amenities
Very comfortable and staff were friendly and helpful, breakfast was excellent
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
Stayed 4 nights in Aug 2024

10/10 Excellent

linda

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Disappointed that the bed was not a king size as stated. Also no pizzas this time as they were brilliant last time we stayed.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
No parking, tiny bathroom, very unwelcoming
The details on the Hotel.com website stated "parking available" which usually indicates a hotel managed car park, unfortunately the parking was on the road. I would advise future guests not to park under the trees otherwise your car will be covered in sap. Additionally, the website stated pay at the hotel where a receipt / invoice will be given, unfortunately, the hotel do not appear to be aware of this as they took the money from my card without me present and on check out could not provide me with a VAT receipt. Business travellers need to be aware of this for expenses. For the price of the room I would expect a bigger bathroom, this one was basically toilet wide, a tiny sink impossible to wash in without flooding the floor, with a shower that does not drain very well and when the toilet is flushed water comes up the shower drain! I would have reported this issue but the person in charge of hospitality probably needs some customer service training as they were extremely off hand and unhelpful. After a very long and tiring journey a nice welcome, without a dog jumping up at you, would be nice. I must admit I was also unprofessional with my dealings with them, but a calm non-passive aggressive response from them may have helped diffuse the situation. Thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John, Stirlingshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great town setting
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous place to stay. Very friendly and welcoming. Staff were extremely helpful. The food was incredible!!! Great location. Very clean and comfortable. Would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at the Railway Hotel because the staff was so friendly and attentive to our needs. If you’re wanting a great English Bed and Breakfast you do not want to miss this opportunity!

10/10 Excellent

Kelvin

Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Property was old but in good order. South African theme
Stayed 2 nights in May 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room and good cooked breakfast. Not any choice of breakfast cereals. Evening meals at hotel and in the town are in very short supply, so you need to travel to other venues.
Stayed 2 nights in May 2024

10/10 Excellent

Debbie

Cosy stay
Lovely hotel/ pub in Hayden Bridge, Staff really friendly and welcoming . I ordered an omelette for breakfast - just the best👍👍 I paid £10 extra for an upgrade / a beautiful light and airy apartment. Thoroughly recommend . Thank you
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Super friendly and welcoming. Place was super clean. Cal did a great job at making sure my wife who is gluten free had an amazing dinner. (Smoked short ribs and homemade coleslaw.
Stayed 1 night in May 2024

10/10 Excellent

Kelvin

Stayed 1 night in May 2024

10/10 Excellent

Jonathon

Stayed 1 night in Feb 2024

2/10 Terrible

Kerry

Stayed 1 night in Nov 2023