*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, DoubleTree by Hilton Hotel Heyuan features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 43594 square feet (4050 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour health club, and a spa tub. Complimentary self parking is available on site, along with a car charging station.
DoubleTree by Hilton Hotel Heyuan has designated areas for smoking.
- Express check-in
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Conference space size (meters) - 4050
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Conference center
- Designated smoking areas
- Total number of rooms - 427
- No accessible shuttle
- Number of floors - 25
- 24-hour health club
- Elevator door width (inches) - 43
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 109
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2014
- Electric car charging station
- Steam room
- Free WiFi
- Sauna
- Free wired internet
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 3
- 24-hour business center
- Conference space size (feet) - 43594
- Banquet hall
- Laundry facilities
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- Refrigerator
- Free cribs/infant beds
- DVD player
Room Amenities
DoubleTree by Hilton Hotel Heyuan offers 427 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
- Television
- Cable/satellite TV service
- Alarm clock
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Dial-up internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Separate sitting area
- High-speed internet access
- Soundproofed rooms
- Turndown service
- Free bottled water
- Cookware, dishware, and utensils
- Premium TV channels
- DVD player
- Wireless internet access
- Bidet
- Hair dryer (on request)
- In-room safe (laptop compatible)
- Digital TV service
- Free WiFi
- Pillow menu
- TV size: 42
- TV size measurement: inch
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking
Free self parking
Internet
Available in all rooms: WiFi (surcharge) , High-speed internet access
Available in some public areas: Free WiFi , Wired internet access - surcharge
Food & Drink
Buffet breakfasts are available for a surcharge.
Open - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Bar/ T-Lounge - This lobby lounge serves light fare only.
NoDu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Yue Xuan - This restaurant specializes in Chinese cuisine.
24-hour room service is available.
Spa Services
The onsite spa has massage/treatment rooms. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Well-lit path to entrance
- Wheelchair-accessible public washroom
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
Nearby Activities
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Bicycle rentals nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 158.7 per person
- Rollaway bed fee: CNY 168 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 168 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- DoubleTree Hilton Hotel Heyuan
- DoubleTree Hilton Heyuan
- Doubletree By Hilton Heyuan
- DoubleTree by Hilton Hotel Heyuan Hotel
- DoubleTree by Hilton Hotel Heyuan Heyuan
- DoubleTree by Hilton Hotel Heyuan Hotel Heyuan
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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