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DoubleTree by Hilton Hotel Heyuan

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Heyuan

Indoor pool, outdoor pool
Reception
Room, 1 King Bed | Living area | 42-inch LED TV with digital channels, TV, DVD player
Lobby lounge
Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
123 Yuewang Avenue, Heyuan, Guangdong, 517000
  • Asia Di Yigao Fountain
    8 min drive
  • Heyuan Culture Square
    8 min drive
  • Heyuan Dinosaur Museum
    17 min drive

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe King Room

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 42-inch LED TV with digital channels, TV, DVD player

Room, 1 King Bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Minibar, in-room safe, desk, soundproofing

Premier King Room

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Executive Room

Minibar, in-room safe, desk, soundproofing

Twin Executive Room

  • 495 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Premier King Room

Executive Premier King Room | Minibar, in-room safe, desk, soundproofing

Executive Premier King Room

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

Minibar, in-room safe, desk, soundproofing

King Executive Room

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Minibar, in-room safe, desk, soundproofing

King Deluxe Room

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for DoubleTree Twin Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree Twin Guest Room

  • 495 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for DoubleTree King Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree King Guest Room

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premium King Room

Minibar, in-room safe, desk, soundproofing

Deluxe Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Premium King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Room

Minibar, in-room safe, desk, soundproofing

Executive Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Minibar, in-room safe, desk, soundproofing

Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite Room

Minibar, in-room safe, desk, soundproofing

Ambassador Suite Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DoubleTree King Room

Minibar, in-room safe, desk, soundproofing

DoubleTree King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Minibar, in-room safe, desk, soundproofing

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for DoubleTree Twin Room

Minibar, in-room safe, desk, soundproofing

DoubleTree Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for B.Duck Twins Room

Minibar, in-room safe, desk, soundproofing

B.Duck Twins Room

  • Sleeps 2
  • 2 Double Beds

View all photos for B.Duck King Room

Minibar, in-room safe, desk, soundproofing

B.Duck King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Dinosaur Fun Egg Deluxe King Room (Double Bed)

Minibar, in-room safe, desk, soundproofing

Dinosaur Fun Egg Deluxe King Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Dinosaur Fun Eggs Superior Deluxe Room (Double Bed)

Minibar, in-room safe, desk, soundproofing

Dinosaur Fun Eggs Superior Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Pet-Friendly Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Pet-Friendly Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Points By Sheraton Heyuan Resort

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (15)
The price is $55
per night
$64 total
includes taxes & fees
Dec 8 - Dec 9
Four Points By Sheraton Heyuan Resort

About this property

DoubleTree by Hilton Hotel Heyuan

5-star hotel in Yuancheng District
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge.
DoubleTree by Hilton Hotel Heyuan offers 427 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages.
In addition to a full-service spa, DoubleTree by Hilton Hotel Heyuan features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 43594 square feet (4050 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour health club, and a spa tub. Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Hotel Heyuan has designated areas for smoking.

Buffet breakfasts are available for a surcharge.
Open - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Bar/ T-Lounge - This lobby lounge serves light fare only.
NoDu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Yue Xuan - This restaurant specializes in Chinese cuisine.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 158.70 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Lobby Bar/ T-Lounge
  • NoDu
  • Open
  • Yue Xuan

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (43,594 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 168 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Rollaway bed fee: CNY 168 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Heyuan
DoubleTree Hilton Heyuan
Doubletree By Hilton Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel
DoubleTree by Hilton Hotel Heyuan Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel Heyuan

DoubleTree by Hilton Hotel Heyuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 56 reviews" "
Rating 8 - Good. 23 out of 56 reviews" "
Rating 6 - Okay. 5 out of 56 reviews" "
Rating 4 - Poor. 2 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

5.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 13 nights in Jul 2024

10/10 Excellent

xianlong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr
Very good
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid on expedia, hotel claims i didn't play now i'm double charged
Stayed 2 nights in Sep 2020

10/10 Excellent

Chi Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

kaiman, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General
No air conditioning during mid night

6/10 Okay

yun chuen

Liked: Cleanliness, room comfort
正評
酒店整體可以，但旅行团人多
Stayed 1 night in Jun 2024

8/10 Good

PHILLIPS

Stayed 1 night in May 2024

10/10 Excellent

Siu Kuen Sammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近大型商場，食店有很多選擇
Stayed 1 night in May 2024

6/10 Okay

PHILLIPS

Stayed 1 night in Apr 2024

10/10 Excellent

Chick Yu Eddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
管理好！服務水平高！
房間不錯，很舒服，酒店管理很好，員工也很热情和工作效率高。
Stayed 1 night in Mar 2024

10/10 Excellent

Siu Hing

Stayed 2 nights in Feb 2024

6/10 Okay

PHILLIPS

Stayed 2 nights in Dec 2023

10/10 Excellent

Kei keung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点方便，設施齊全，早餐食品種類多
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Joyce

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Chao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
乾淨，舒適，非常舒服
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的希爾頓
Stayed 1 night in Jul 2019

8/10 Good

yuk fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不錯，一樓中餐冷氣不足。
Stayed 1 night in Jun 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
餐飲部工作人員態度一般
餐飲部工作人員令人失望
Stayed 2 nights in Dec 2018

8/10 Good

Xiaoqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還可以
Stayed 2 nights in Nov 2018

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體酒店設施及服務皆好，中餐味美，下次有機會重臨再住首選。