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Crowne Plaza Hotel Hickory, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Hickory, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602
  • Valley Hills Mall
    11 min walk
  • Hickory Metro Convention Center
    11 min walk
  • Lenoir-Rhyne University
    4 min drive
  • Hickory, NC (HKY-Hickory Regional)
    11 min drive

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Exterior Access)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Exterior Access)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Crowne Plaza Hotel Hickory, an IHG Hotel

3.5-star Hickory hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Hotel Hickory, an IHG Hotel offers 200 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Crowne Plaza Hotel Hickory, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 11001 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

Crowne Plaza Hotel Hickory, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Piedmont Park Restaurant - This restaurant serves breakfast, lunch, and dinner.
Atrium Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atrium Lounge
  • Piedmont Park Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hickory
Crowne Plaza Hotel Hickory
Crowne Plaza Hickory i-40 Hotel Hickory

Crowne Plaza Hotel Hickory, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 900 reviews" "
Rating 8 - Good. 276 out of 900 reviews" "
Rating 6 - Okay. 160 out of 900 reviews" "
Rating 4 - Poor. 93 out of 900 reviews" "
Rating 2 - Terrible. 61 out of 900 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite upgrade made it really convenient and awesome breakfast every morning over had a blast will do this again only one hour from our house thanks to everyone 5star service
Stayed 2 nights in Aug 2024

10/10 Excellent

MARY

Traveled with family
Liked: Cleanliness, staff & service
Familiar staff from frequent visits is a comfort. Food is awesome! The hotel has some age, but clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

2/10 Terrible

Katelynne

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very clean but thats where the cleanliness ends. The room smelled like straight up mold with mold on the baseboards. The carpet was wet and smelled like mildrew ground the AC unit. The doors were broken and there was a hole in the bathroom wall. The furniture looked like it was picked up from the side of the road. Was not safe for my 1 year old daughter to crawl around. We immediately checked out. The front desk manager said to expect my refund in a few days when expedia contacts them to confirm we didnt stay. Hopefully they stay true to their word. $133 is insane for the room. Go to the Best Western!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Sweetest people and nice room!
Stayed 1 night in Aug 2024

2/10 Terrible

erick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and smells
Stayed 1 night in Jul 2024

2/10 Terrible

Alina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible overall experience. This is an outdated hotel with lots of exterior access rooms. The room had a bad small and the staff was very rude and unprofessional. We just couldn’t spend the night there. Do yourself a favor go past this hotel and find Fairfield Inn with clean nice smelling rooms, friendly staff for only a few dollars more; or any other hotel. We travel a lot and this was by far the worst experience!
Stayed 1 night in Jul 2024

2/10 Terrible

Alec

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to get 3 different rooms due to a deadbolted from inside room, a completely uncleaned room obviously very recently Occupied. Honestly the worst hotel experience I’ve ever had.
Stayed 1 night in Jun 2024

6/10 Okay

Eric

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Hotel was beautiful, can tell rooms need a little remodel, beds were clean and very comfortable. The only complaint is the old pipes I guess caused a stench in the bathroom. I’d still come back!
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Priscilla

Stayed 1 night in Jun 2024

10/10 Excellent

Priscilla

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are top tier! Ashley Nicole is a valuable asset to the company. She always makes sure we are taken care of and when an issue arose she went above and beyond to remedy it. The restaurant is a MUST for breakfast. The menu is great and the chef is incredible. Best is the server who greets us each morning, Mark. Mark is professional with an impressive attention to detail. His service is irreplaceable! We are travel nurses and have frequented many hotels so this review is given with the weight of many travel experiences. We would recommend the Crowne Plaza to anyone visiting Hickory.
Stayed 2 nights in Jun 2024

6/10 Okay

Constance

Traveled with partner
Disliked: Property conditions & facilities
The room smelled stale and the pool felt like bathwater, wasnt refreshing at all
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Disliked: Amenities
skip This hotel. Book somewhere else.
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Dennis

Traveled with family
Disliked: Staff & service
By aware of lady working the breakfast buffet and the bar - we had purchased breakfast when we reserved the room and so were given breakfast passes which means we did not have to pay when we went to the buffet - right? NO the lady at the desk said we had to pay a $1.99 gratuity and we could charge to our room - when we checked out not only had she charged the $1.99 but also a “restaurant tip” of $8.98. Was she pocketing the excess? Then in the evening we went to the bar and she was working. Charged us more than the listed price and would only accept cash - again was she pocketing the excess? Think management should check this out.
Stayed 3 nights in Jun 2024

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Amanda

Stayed 1 night in Jun 2024

10/10 Excellent

Shayna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little early driving through town and I have young kids that didn’t want to wait for check-in. They had rooms available and were super nice about getting us checked in.
Stayed 1 night in Jun 2024

8/10 Good

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Hayle

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Leesha

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Martin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very large hotel but somewhat dated. There is only one elevator that was far from the front desk at the north end and far from our room at the south end. This required me to pull a fully loaded luggage cart quite a distance from the front entrance. The luggage carts are only by the front desk and one of them had a damaged tire that was not apparent until after I loaded it.
Stayed 1 night in Jun 2024