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Crowne Plaza Hotel Hickory by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Hickory by IHG

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
$103
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602
  • Place, Hickory Metro Convention Center
    ‪9 min walk‬
  • Place, Valley Hills Mall
    ‪10 min walk‬
  • Place, Hickory Furniture Mart
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Exterior Access)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Exterior Access)

7.8 out of 10
Good
(7 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

8.4 out of 10
Very good
(15 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Hotel Hickory by IHG

3.5-star Hickory hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Hotel Hickory by IHG offers 120 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Crowne Plaza Hotel Hickory by IHG features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 11001 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

Crowne Plaza Hotel Hickory by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Piedmont Park Restaurant - This restaurant serves breakfast, lunch, and dinner.
Atrium Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atrium Lounge
  • Piedmont Park Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hickory
Crowne Plaza Hotel Hickory
Crowne Plaza Hickory i-40 Hotel Hickory

Reviews

Crowne Plaza Hotel Hickory by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

Reviews

6/10 Okay

Suzanne

Stayed 1 night in Aug 2025

10/10 Excellent

Billie, Vilas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Very clean, and comfortable. The only issue was it is very noisy but that's to be expected with the location. So many dining and shopping within walking or under 5 min drive! I do miss the sauna, but the pool and the gym are great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lawrence

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. All the staff was helpful and nice. The pool was great. Definitely going to stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Porschea

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Crowne Plaza in Hickory is one of our top choices when our family hosts our reunion in Hickory or Conover. Sadly, the hotel is not quite as we remember it. The space is absolutely beautiful and the potential is there, but it seems as though the hotel is declining. None of the amenities that were advertised were available. The gym and pool were closed for the duration of our stay. The restaurant menu advertises a breakfast buffet, which was closed the duration of our stay. The rear door worked only sporadically, which is really inconvenient if your room is on that side. Positives - their rooms are very spacious and comfortable, they offer a variety of channels on the TV, bathroom is nice, fully equipped with lotion, soap, body wash, shampoo & conditioner. Bathrooms are comfortable, & spacious, beds are comfortable, hotel is centrally located, daily housekeeping, which most other hotels seem to have gotten away from, staff was friendly, check in process was quick and easy. The on-site restaurant had a variety of options for breakfast and dinner.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bon-die

It is always a clean and welcoming place to stay. The pool was closed for repairs which is disappointing considering the time of year. Easy access from I40
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and beautiful old school decor! Great for weddings!
Stayed 1 night in Jun 2025

6/10 Okay

james

Disliked: Property conditions & facilities
Very dated, room overlooked lobby...hallways had unpleasant odor
Stayed 2 nights in Jun 2025

2/10 Terrible

Mike

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No food available. Loud traffic even after we were relocated to an inside room.
Stayed 1 night in Jun 2025

2/10 Terrible

Shoua

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jody

Stayed 2 nights in May 2025

6/10 Okay

Frederick

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Winfred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet night!

This facility is huge! We were only there for one night and the room was spacious, the bed comfortable and everything was very quiet.
Stayed 1 night in May 2025

10/10 Excellent

Gavin

Stayed 4 nights in May 2025

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but the AC sounds like a semi truck very noisy other than that everything was great
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl

Stayed 2 nights in May 2025

10/10 Excellent

Clint

Stayed 1 night in May 2025

2/10 Terrible

Bryan

Disliked: Staff & service
Reservation was a gift for mothers day. Denied checkin without mother who gifted it. She was watching our 4 children. She gave us her credit card that booked it. She talked to rude front desk clerk named Michelle. Isaiah from Expedia customer service said no refund plus penalty fee. Expedia heard entire story and was NO HELP. I.WOULD THINK AFTER 20PLUS YEARS USING EXPEDIA THEY WOULD HAVE HONORED MY MOTHERS REFUND. CROWN PLAZA HOTEL LOST ALL FUTURE GUESTS VISITING MULTIPLE TIMES A YEAR THAT HAVE STAYED THERE VISITING HICKORY. EXPEDIA WILL ALSO BE REPLACED WITH ANOTHER BOOKING APP.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpful and pleasant staff I’ve ever dealt with.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

It was a great experience… service and cleanliness on top
Stayed 2 nights in May 2025

10/10 Excellent

Bon-die

Stayed 2 nights in Apr 2025

8/10 Good

Luz

Liked: Cleanliness

My stay

I was there for funeral. Although my room was clean, it was pretty dated.
Stayed 2 nights in Mar 2025

2/10 Terrible

Bill

Business traveler
Disliked: Amenities, property conditions & facilities
Old run down and dirty property. Will never stay here again.
Stayed 2 nights in Apr 2025