10/10 Excellent
Edgardo Sawal, Sasebo City
Traveled with family and small children
Sep 9, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edgardo Sawal
Stayed 1 night in Sep 2021
HOTEL KATARA RESORT&SPA
3.5 star property
Choose dates to view prices
Photo gallery for HOTEL KATARA RESORT&SPA
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pool
- Breakfast available
- Laundry
- Air conditioning
- Free WiFi
- Parking included
Explore the area
992-1 Naramoto, Kamo-gun, Higashiizu, Shizuoka, 413-0302
- Atagawa Onsen1 min walk
- Atagawa Tropical and Alligator Garden9 min walk
- Hokkawa Hot Spring3 min drive
Room options
View all photos for Standard Japanese Style Room, 10 Tatami-mats, Ocean View
Standard Japanese Style Room, 10 Tatami-mats, Ocean View
- Ocean view
- Sleeps 5
- 5 Twin Futons
View all photos for Standard Japanese Style Room, 10 Tatami-mats, Ocean View
Standard Japanese Style Room, 10 Tatami-mats, Ocean View
- 172 sq ft
- Sleeps 4
- 4 Twin Futons
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About this property
HOTEL KATARA RESORT&SPA
3.5-star Higashiizu ryokan with indoor pool
Along with an indoor pool, this ryokan has a microwave in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a vending machine.
HOTEL KATARA RESORT&SPA offers 73 accommodations with washers/dryers and safes. 32-inch flat-screen televisions come with cable channels and pay movies.
Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Higashiizu ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries.
Recreational amenities at the ryokan include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:30 PM. There are hot springs on site.
HOTEL KATARA RESORT&SPA features hot springs and an indoor pool. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.
HOTEL KATARA RESORT&SPA has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Kirohana - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Languages
Japanese
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Free self parking on site
Food and drink
- Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
Restaurants on site
- Kirohana
Things to do
- Hot springs
- Indoor pool
- Playground
Family friendly
- Children's games
- In-room refrigerator
- In-room washer/dryer
- Indoor pool
- Laundry facilities
- Playground
Conveniences
- Gift shop/newsstand
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Shared microwave
- Vending machine
Outdoors
- Terrace
Spa
- Hot springs
- Public bath open from 3:00 PM - 11:30 PM
- Public indoor mineral hot springs (onsen)
- Public outdoor mineral hot springs (onsen)
- Separate men/women areas in public bath
- Yukata (Japanese robes)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Bathroom emergency pull cord
- No elevator
- Well-lit path to entrance
More
- At least 80% lighting from LEDs
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Free extra futon
Bathroom
- Children's slippers
- Free toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Shampoo
- Slippers
- Spring water bathtub
- Toilet paper
- Toilet with electronic bidet
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 32-inch flat-screen TV with cable channels
- Pay movies
Food and drink
- Refrigerator
More
- Air conditioning (climate-controlled)
- LED lighting
- Safe
- Washer/dryer
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 20
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check in by 6 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
Property is also known as
HOTEL KATARA RESORT&SPA Higashiizu
KATARA RESORT&SPA Higashiizu
KATARA RESORT&SPA
Hotel Katara Resort & Spa Japan/Shizuoka Prefecture
HOTEL KATARA RESORT&SPA Ryokan
HOTEL KATARA RESORT&SPA Higashiizu
HOTEL KATARA RESORT&SPA Ryokan Higashiizu
HOTEL KATARA RESORT&SPA Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
6.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Verified traveler
Apr 25, 2017
Liked: Cleanliness, staff & service, room comfort
清潔なホテル、子供づれは夏以外でも室内プールで楽しめます
15年ぶりに利用しました。
部屋は清潔で広々とつかえました。
温泉もすぐにあったまれて気持ちよかったです。
食事は朝夕ともバイキングでしたが、品数も多く、値段相応で満足です。
ホテル周りのナイトクラブ、食事処、土産店は寂れた感じでちょっと残念でした。
Verified traveler
8/10 Good
Verified traveler
Jan 11, 2017
Liked: Staff & service
Disliked: Property conditions & facilities
幼児向けに特化したホテル
３世代（祖父母、父母、５歳と４歳）にて利用しました。
建物はやや古さはありますが、清潔感はあるかなと思います。
子どももプール、ジャングルスパ、キッズルームで楽しく遊ぶことができました。
従業員の方々も丁寧だったと思います。
ただ、以下の点は改善いただきたいと思います。
・非常に寒い日で、12時からの室内プールの温度が水温、室温ともに低く常に寒かったです。
15時からのジャングルスパのほうは暖かくて快適でしたが、先にプールに行ったのであまりいる気になれませんでした。
・ジャングルプールの水鉄砲はウリですからもっと数をそろえてほしいです。また、２つは壊れていました。
・受付のPCがまだXPなのはどうかと思います・・・