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Kissho CAREN

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kissho CAREN

Lobby
Outdoor spa tub
Front of property - evening/night
Outdoor spa tub
Public bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Breakfast included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1130 Naramoto Higashiizu, Higashiizu, Shizuoka-ken, 413-0302
  • Hokkawa Hot Spring
    ‪9 min walk‬
  • Atagawa Onsen
    ‪2 min drive‬
  • Atagawa Tropical and Alligator Garden
    ‪4 min drive‬
  • Oshima (OIM)
    ‪606 min drive‬

Room options

View all photos for Japanese Style Room with Ocean-view Private bath (8+6 Tatami Mats) Dinner : Teppanyaki

Japanese Style Room with Ocean-view Private bath (8+6 Tatami Mats) Dinner : Teppanyaki | Minibar, in-room safe, blackout drapes, free WiFi

Japanese Style Room with Ocean-view Private bath (8+6 Tatami Mats) Dinner : Teppanyaki

  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Japanese Room (8+6 Tatami Mats) Dinner : Teppanyaki

Minibar, in-room safe, blackout drapes, free WiFi

Standard Japanese Room (8+6 Tatami Mats) Dinner : Teppanyaki

  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Ocean-view Private bath (8+6 Tatami Mats) Dinner : French Kaiseki cuisine

Minibar, in-room safe, blackout drapes, free WiFi

Japanese Style Room with Ocean-view Private bath (8+6 Tatami Mats) Dinner : French Kaiseki cuisine

  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Corner ( 8+6 Tatami Mats) Dinner : French Kaiseki cuisine

Minibar, in-room safe, blackout drapes, free WiFi

Japanese Style Room, Corner ( 8+6 Tatami Mats) Dinner : French Kaiseki cuisine

  • Sea view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room (10 Tatami Mats) Dinner:Teppanyaki

Minibar, in-room safe, blackout drapes, free WiFi

Japanese Style Room (10 Tatami Mats) Dinner:Teppanyaki

  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Japanese Room (8+6 Tatami Mats) Dinner : French Kaiseki cuisine

Standard Japanese Room (8+6 Tatami Mats) Dinner : French Kaiseki cuisine | Minibar, in-room safe, blackout drapes, free WiFi

Standard Japanese Room (8+6 Tatami Mats) Dinner : French Kaiseki cuisine

  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room (10 Tatami Mats) Dinner : French Kaiseki cuisine

Minibar, in-room safe, blackout drapes, free WiFi

Japanese Style Room (10 Tatami Mats) Dinner : French Kaiseki cuisine

  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Corner ( 8+6 Tatami Mats) Dinner : Teppanyaki

Minibar, in-room safe, blackout drapes, free WiFi

Japanese Style Room, Corner ( 8+6 Tatami Mats) Dinner : Teppanyaki

  • Sea view
  • Sleeps 4
  • 4 Twin Futons

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Room

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Breakfast included
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (114)
The price is $472
per night
$519 total
includes taxes & fees
Feb 9 - Feb 10
Tsuruya Kisshotei

About this property

Kissho CAREN

3-star Higashiizu hotel with 3 restaurants
3 restaurants, a full-service spa, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms, and concierge services are onsite. Housekeeping is not available.
Kissho CAREN offers 30 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries.

The recreational activities listed below are available either on site or nearby; fees may apply.
Kissho has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Kissho CAREN features a full-service spa and hot springs. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers spa services, a library, and a terrace. Complimentary uncovered self parking is available on site.

Kissho CAREN has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:30 AM.
Four Seasons - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner.
Aotake - This restaurant serves dinner only.
Yugen-An - This restaurant specializes in Japanese cuisine and serves dinner only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Aotake
  • Four Seasons
  • Yugen-An

Things to do

  • Full-service spa
  • Hot springs
  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • No housekeeping service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa treatment rooms
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kissho CAREN Hotel Higashiizu
Kissho CAREN Hotel
Kissho CAREN Higashiizu
Kissho CAREN
Kissho Caren Japan/Shizuoka Prefecture
Kissho CAREN Hotel
Kissho CAREN Higashiizu
Kissho CAREN Hotel Higashiizu

Kissho CAREN Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 87 reviews" "
Rating 8 - Good. 24 out of 87 reviews" "
Rating 6 - Okay. 2 out of 87 reviews" "
Rating 4 - Poor. 1 out of 87 reviews" "
Rating 2 - Terrible. 0 out of 87 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Qinhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Will be back here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly ryokan on Japan’s Izu Peninsula
Amazing ryokan experience. Staff went over and above to cater to every need. The accommodation was comfortable sleeping on futons on tatami mats. The beautiful robes they provided made us feel at home. The food was beautifully presented and delicious. They even provided us bento boxes for lunch. View of the ocean outstanding and the hot springs wonderful. We’ll be back!
Stayed 2 nights in May 2024

10/10 Excellent

Chui Yee

Stayed 1 night in Nov 2023

10/10 Excellent

Farhana

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best onsen with even more amazing views
This was the most beautiful onsen I have ever seen in my life. I've never seen such a beautiful place in my entire life. It was like tasting heaven for a weekend.
Stayed 1 night in Sep 2022

10/10 Excellent

Maribel, San Francisco Bay Area

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Shuttle bus will pick you up at the train station and also take you to sister property - The staff is amazing, they go above and beyond for you. - It's a ryokan - They have onsens - Gives you access to sister property - Breakfast and dinner were included - They gave you bento boxes for lunch - Delicious food at the Four Seasons restaurant - Fantastic spa (we got massages and they were awesome!) - They have yukatas for you to wear. - They cater to vegetarians. My husband eats anything, I'm a bit picky and told them I wanted a vegetarian meal. They were able to work with that and I had just a great a meal as my husband at the Four Seasons. - The staff does a turn down service for you where they will set up the beds while you're at dinner. And then put them away when you're eating breakfast. Cons: - Everything seemed to shut down from 11AM-2PM - no shuttle bus, no access to onsen, no food, not sure what you're supposed to do during that time. We ended up hanging out in our room. - They did have some staff members especially at the restaurant that speak English but it was very limited. What we concluded was we don't think a lot of non-Japanese tourist go to this hotel, which made it even more special for us. They were extremely accommodating and we would definitely go again!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best part of this hotel is the great view from outside hot spring, with infinity view of the ocean without obstacle. service was excellent with great help from all the staffs. food, both dinner and breakfast was good but not the best (more western flavor instead of traditional japanese treat). there is mid day pancake service and late at night japanese sweet. overall i am satisfied with our stay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great getaway hotspring hotel
Fantastic place. Great Onzen, amazing sea view from room and delicious food for dinner and breakfast

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Hisashi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いた雰囲気がいい
今回3回目の宿泊で前回、前々回は親のお祝いて宿泊してみんなで楽しく、今回は夫婦でのんびりと宿泊させてもらいました。落ち着いた雰囲気で部屋、お風呂や食事はとてもよかった。
Stayed 1 night in May 2024

10/10 Excellent

MIYAKO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
建物自体は新しくはないが、綺麗で清潔。 食事や温泉も素晴しく至れり尽くせりのサービスが受けられる。 お部屋にあるコーヒーがコーヒー豆から入れる様になっていて旅館の細かい拘りを感じた、吉祥カレンで頂いたコーヒーはどれも格別に美味しかった。 また行きたくなる旅館です。
Stayed 1 night in Apr 2024

10/10 Excellent

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

SATORU

Stayed 1 night in Nov 2023

8/10 Good

???

Stayed 1 night in Sep 2023

10/10 Excellent

OMORI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
全てにおいてとてもよかったです。
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの気配りは百点満点!部屋からの眺望も素晴らしい!
レストランスタッフの気配りは超一流でした。お部屋からの眺望も素晴らしい。アフタヌーンティサービス、そしてお部屋で自分でコーヒー豆を引いてブレンドコーヒーを飲める所、私は初めてでした。
Stayed 1 night in Jan 2023

8/10 Good

Shigeru

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

???

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
１月２日に宿泊したのに、12月31日と書いてあるお品書きを堂々と出していて驚きました。部屋のお風呂を使う人がほとんどいないのでしょうが、汚くて入る気がしませんでした。 湯上がり処に担当スタッフがいるのに、カウンターに使用済のグラスや食器が放置されお客が来ても知らんぷり。追加のトコロテンを持って来た同僚に「お客がめちゃくちゃ来た〜」ととても迷惑そうに言っていて不快でした。トコロテンを持って来たスタッフさんは「冷えたのをどうぞ」と勧めてくれて感じ良かったです。 夕刻に風呂に行くと、露天風呂が真っ暗で足元が危なくて入れませんでした。夜は電気が点いていたので、付け忘れだったようです。 セブ島出身のスタッフさんがホスピタリティがあって良かったです。 ロケーションは良いのに残念な宿でした。
Stayed 1 night in Jan 2023

10/10 Excellent

TOMOYUKI

Stayed 1 night in Dec 2022

10/10 Excellent

hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Nahoko

Liked: Cleanliness, staff & service, room comfort
全体的に満足、ただ夜中の停電に辟易。
スタッフの丁寧な対応ときれいな言葉遣い、様々なサービス、清潔で行き届いたお部屋やインテリア、そして気持ちのいい温泉、と大変満足した滞在でした。お料理はもっと素材の味を生かしたシンプルなものでもいいかなと思いましたが、地元の素材をふんだんに使っている点は良かったです。ひとつだけ残念だったのは、夜中に突然大きな音が聞こえ始め、たぶん発電機の音だと思いますが、2~3時間続き、あまり眠れなかったことです。その間は電気もつかず、不便でした。朝になっても特別説明がなかったのですが、もし非常事態だったのなら、説明があっても良かったかと思います。
Stayed 1 night in Dec 2022

8/10 Good

yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022