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Best Western Plus Mirage Hotel & Resort

3.0 star property

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Reception
Exterior
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Jetted tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
9616 Highway 58, N, High Level, AB, T0H1Z0
  • High Level Outdoor Ice Rink
    ‪13 min walk‬
  • Mackenzie Crossroads Museum and Visitors Centre
    ‪17 min walk‬
  • High Level Sports Complex
    ‪19 min walk‬
  • High Level, AB (YOJ)
    ‪10 min drive‬

Room options

Standard Apartment, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

  • Sleeps 2
  • 1 King Bed

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Super 8 by Wyndham High Level AB

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, (554)
The price is $113
per night
$127 total
includes taxes & fees
Mar 30 - Mar 31
Super 8 by Wyndham High Level AB

About this property

Best Western Plus Mirage Hotel & Resort

3-star High Level hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Plus Mirage Hotel & Resort offers 92 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This High Level hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to a children's pool and an indoor pool, Best Western Plus Mirage Hotel & Resort provides a waterslide and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 9000 square feet (836 square meters) include a conference center. This family-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

Best Western Plus Mirage Hotel & Resort is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Best Western Plus Mirage Hotel & Resort has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (9,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 4:00 PM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Mirage
Best Western Plus Mirage
Best Western Plus Mirage High Level
Best Western Plus Mirage Hotel & Resort
Best Western Plus Mirage Hotel & Resort High Level
BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
Best Western Plus Mirage Hotel And Resort
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel Resort High Level
Best Western Plus Mirage Hotel Resort
BEST WESTERN PLUS Mirage Hotel & Resort High Level Alberta
Best Plus Mirage & High Level
Best Western Plus Mirage Hotel & Resort Hotel
Best Western Plus Mirage Hotel & Resort High Level
Best Western Plus Mirage Hotel & Resort Hotel High Level

Best Western Plus Mirage Hotel & Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 349 reviews
Rating 8 - Good. 104 out of 349 reviews
Rating 6 - Okay. 31 out of 349 reviews
Rating 4 - Poor. 9 out of 349 reviews
Rating 2 - Terrible. 14 out of 349 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 1 night in Dec 2024

10/10 Excellent

Andriano

Stayed 1 night in Nov 2024

8/10 Good

Elke

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Everyone was extremely friendly and helpful. Breakfast service with Teresa was great and the chef Riaz provides tasty food with excellent options.
Stayed 2 nights in Dec 2024

8/10 Good

Glenn, Fort Smith

Stayed 1 night in Nov 2024

10/10 Excellent

BERNICE

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely return
Stayed 1 night in Nov 2024

10/10 Excellent

Kandice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service Excellence
The front staff during my stay were personable, friendly, accommodating, and professional. The morning breakfast staff was friendly, helpful, and professional. A well appointed hotel to stay for relaxation, business, or overnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theresa was amazing!!! She was so helpful and caring!!! And so was all the front desk staff one of the best hotels I’ve ever slept in and visited!
Stayed 3 nights in Nov 2024

8/10 Good

Loretta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Glenda

Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Check in staff were fantastic. Very friendly and happy to be working here.
Stayed 1 night in Nov 2024

6/10 Okay

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

victoria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in High level travelling through. Room was clean and spacious
Stayed 1 night in Nov 2024

8/10 Good

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great dining options
Stayed 1 night in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ns
Stayed 1 night in Oct 2024

10/10 Excellent

Melody

Traveled with family
Liked: Staff & service, property conditions & facilities
Thank you to the amazing staff
Stayed 1 night in Oct 2024

8/10 Good

Bryan, Yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property several years ago. From what I have seen on my most recent stay, the owners have worked hard at upgrading the facilities. They are doing a very good job.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resturant.was nice with a great breakfast. Teresa in the restaurant was helpful and friendly. Food was good too. I think this is the nicest BW I've ever stayed in.
Stayed 1 night in Oct 2024

10/10 Excellent

Bipin

Stayed 1 night in Sep 2024

10/10 Excellent

Willem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like access to the room via outside doors, it makes getting to your car easy. The hotel is also pet friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Léa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in high level!
Stayed 5 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Nice restaurant and breakfast.
Stayed 2 nights in Sep 2024

8/10 Good

Glenn, Fort Smith

Stayed 1 night in Oct 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry clean and the front desk staff was very friendly
Stayed 1 night in Sep 2024

8/10 Good

Crystal

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfy other than the areas missed.
I really enjoyed having my own room to myself. Beds were comfortable, however, the area behind the nightstands were really dusty, including the rug, and the walls needed a good wipe down.
Stayed 1 night in Sep 2024