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Trailborn Highlands

4.0 star property

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Photo gallery for Trailborn Highlands

Lobby
Breakfast, lunch and dinner served
Meeting facility
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Separate tub and shower, designer toiletries, hair dryer, bathrobes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
96 Log Cabin Lane, Highlands, NC, 28741
  • Cullasaja River Gorge
    ‪3 min walk‬
  • Highlands Country Club
    ‪2 min drive‬
  • Dry Falls
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Balcony

  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Patio

  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Patio

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Garden)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Suite (The Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 1 King Bed (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Trailborn Highlands

4-star Highlands hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Highlands hotel also offers spa services, a library, and a terrace. Concierge services and wedding services can be provided. Complimentary self parking is available on site. A total renovation of this property was completed in June 2024.

Trailborn Highlands is a smoke-free property.

Highland Supper Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Trailborn Highlands Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 102 reviews
Rating 8 - Good. 13 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacklyn

Stayed 1 night in Feb 2025

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
elegant vibe. the music. high quality teas, granola, etc. good beverages in the store. Christy was the best.
Stayed 1 night in Feb 2025

4/10 Poor

James

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This property is way overpriced for what you get. This is an old Hampton Inn with fresh paint. The Trailborn Group model seems to be to purchase older hotels in great locations, paint them and charge the traveler double the market price. I am convinced that many of the reviews are fake. I have never seen so many 10/10 reviews before let alone for such an average offering. At least Hampton Inn offered a basic hot breakfast! Don't be a victim of this pump and dump scheme by a group of Ivy League ex bankers.
Stayed 3 nights in Oct 2024

10/10 Excellent

Al

Loved room and dinner at supper club-close to town was enjoyable for a short stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Adorne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Everything about Trailborn was wonderful! The staff were kind and helpful, the room and the decor all around are earthy and natural, and I love that they use Grown Alchemist products. The fire pit was so nice to sit around and they're justice playing through out, as well as radios in the room. They're is a light breakfast with granolas, fruit, cereal, and yogurt. We didn't dine at the Supper Club behind the hotel, but we tried their biscuits and had a cocktail and it was great! There are also cute bikes available to ride but we did not get the chance this time. Trailborn is a beautiful hidden gem, and we can't wait to come back and to also try the other locations out west.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary weekend

My husband and I visited for an Anniversary weekend. It was close to trails and hiking while being adjacent to downtown Highlands. Loved how environmentally conscious they are.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, peaceful. Good place for relaxation. Close to downtown shopping and dining. But, all advertised amenities were not yet available, somewhat of a disappointment.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved our stay at Trailborn Highlands!! The staff (I wished I could remember her name)was so kind and helpful. Her smile was so inviting!! We will come back and stay longer!! Thank you. The room was so clean. The beds were so comfortable. The showers had plenty of hot water. Loved it!!
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel- friendly staff (Chris was fantastic!)
Stayed 4 nights in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for family, couples, or groups!

Excellent stay for a wedding in town; the room was cozy and well-appointed. Loved the little touches like the gas logs (easy to use!), the tea, the bathrobes. The bed was incredibly comfy and the room felt clean as a whistle. We'll be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Harper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Dillon

Descent hotel, over priced, but nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Edgar, Charlotte

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Very clean and convenient to everything. Staff were all very nice. We’ll definitely be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times even before the new owners and recent remodeling. We love it. Pet friendly and the staff isb
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trailborn is a win.

This is a fabulous property. Love the common areas and the quality of the snacks/tea offered. Have done a great job overhauling the space but keeping its original soul. Comfortable, well appointed and not at all fussy. Would absolutely return.
Stayed 3 nights in Nov 2024