Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

4.0 star property

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Photo gallery for Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

Breakfast, lunch and dinner served
Property video
Breakfast, lunch and dinner served
Lounge
Room, 2 Queen Beds, Balcony | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
$165
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
96 Log Cabin Lane, Highlands, NC, 28741
  • Place, Cullasaja River Gorge
    ‪3 min walk‬
  • Place, Highlands Playhouse
    ‪7 min walk‬
  • Place, The Bascom Center for the Visual Arts
    ‪8 min walk‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Garden)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite (The Garden)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Patio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Queen Beds

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About this property

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

4-star Highlands hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Trailborn Highlands, Outdoor Collection by Marriott Bonvoy offers 63 air-conditioned accommodations with laptop-compatible safes and bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Highlands hotel also offers a library, a terrace, and a vending machine. Concierge services and wedding services can be provided. Complimentary self parking is available on site. A total renovation of this property was completed in June 2024.

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy is a smoke-free property.

Highland Supper Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - June 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Reviews

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 178 out of 247 reviews
Rating 8 - Good. 44 out of 247 reviews
Rating 6 - Okay. 18 out of 247 reviews
Rating 4 - Poor. 5 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

Reviews

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one to check us in. Took a while to find someone to help The facility is great. Rooms are nice Ground level floors have 2 entry door. Front and back. Very convenient for parking
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Wonderful Stay.

Everything was wonderful. Extremely Clean. Loved the music station and the group that played.
Stayed 3 nights in Aug 2025

10/10 Excellent

kelly

Unique hotel and extremely well done. Would stay again.
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
The shower tile grout was black with mildew.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to downtown and restaurants and shopping
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Great location and close to town. Clean rooms with a friendly staff made our stay enjoyable
Stayed 1 night in Aug 2025

10/10 Excellent

John, Old Fort

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the outdoor seating of this facility. We loved the location feeling secluded but close to the downtown area. We loved the quietness of the room and the common areas.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Everything about this place is amazing.
Stayed 1 night in Aug 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and the staff is very accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Kathie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location - 2 minute drive to town. Supper Cub right behind the hotel was very good! Hanger steak, Elk, pork belly appetizer. Bourbon bacon old fashion was delicious!
Stayed 3 nights in Aug 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities

Inconvenient for desk work!

There was no chair to sit down and do any work. Also, shower bring so open created a very wet did slippery floor. Very convenient location.
Stayed 3 nights in Aug 2025

6/10 Okay

Sergio

Stayed 2 nights in Aug 2025

10/10 Excellent

james

Stayed 3 nights in Aug 2025

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in the Highlands. Staff was great and the place was extremely clean and quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little touches throughout the property and from the staff that enhanced our stay! Loved the morning coffee and banana bread.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

Ronald, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Our accommodation and the entire property was very clean, cozy and comfortable. We will return!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very serene and calming. Especially loved the living room area and continental breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Penny

Very nicely renovated. Enjoyed the stay. Walking distance to downtown Highlands.
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

robert

Liked: Cleanliness, property conditions & facilities
Bed old and soft. Breakfast not much. Clean enough and quiet. Walking easy. Dark but with small porch. Overall ok. Front desk inefficient and less than helpful.
Stayed 3 nights in Aug 2025