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Mermaid Beach Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mermaid Beach Hotel

Terrace/patio
On the beach, white sand, sun loungers, beach towels
Front of property
Breakfast, lunch served; local and international cuisine, beach views
Superior Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Main Street, Hillsborough, Carriacou and Petite Martinique, 12345
  • Carriacou Museum
    6 min walk
  • Sandy Island
    3 min drive
  • Tyrell Bay Beach
    11 min drive
  • Hillsborough (CRU-Lauriston)
    18 min walk

Room options

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, City View

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Beach View

Superior Room, 1 Queen Bed, Beach View | View from room

Superior Room, 1 Queen Bed, Beach View

  • 450 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mermaid Beach Hotel

3.5-star Hillsborough hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, tour/ticket assistance, and a garden are onsite.
Mermaid Beach Hotel offers 22 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Hillsborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Mermaid Beach Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
Callaloo at the Mermaid - This beachfront restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaloo at the Mermaid

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Front desk hours are 8 AM-3:30 PM on Sunday.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 27.5 per night
Cribs (infant beds) are available for USD 20.6 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 12 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.6 per night
  • Rollaway bed fee: USD 27.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mermaid Beach Hotel Hillsborough
Mermaid Beach Hillsborough
Mermaid Beach Hotel Hotel
Mermaid Beach Hotel Hillsborough
Mermaid Beach Hotel Hotel Hillsborough

Mermaid Beach Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 102 reviews" "
Rating 8 - Good. 44 out of 102 reviews" "
Rating 6 - Okay. 7 out of 102 reviews" "
Rating 4 - Poor. 4 out of 102 reviews" "
Rating 2 - Terrible. 3 out of 102 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed at the Mermaid Beach Hotel over the Christmas period. Jude our host was wonderful and I cannot speak more highly of her. However, we were very disappointed with the property itself. We booked this hotel as it was advertised that it included a beachside restaurant and bar. However, this was not the case and the hotel restaurant and bar was shut the entirety of our stay (except for when they opened for a private corporate Christmas party that went until 2am). Carriacou completely shuts down over Christmas for 4 days so we had limited access to food. It would have been nice for the owners to contact us so that we could have made alternate arrangements over the holiday period. We also advised the hotel through Expedia that we would be arriving for a late check in, however we never heard back from the hotel and then found out the property had been taken off expedia for future bookings. When we arrived late at night the hotel was completly shut up, and we had to make alternate accomodation arrangements which was an additional out of pocket expense. Jude was amazing and has been with the hotel for years, however the owners need to take more care when booking guests into their property.
Stayed 9 nights in Dec 2021

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to stay in Hillsborough, the oceanfront room was large and comfortable and the gorgeous beach below was a delight. The staff were friendly and helpful. I definitely recommend the Carriacou breakfast!
Stayed 2 nights in Aug 2021

8/10 Good

Locksley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome weekend
Great
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and assistant manager were excellent! They were willing to help with anything and everything! I loved everything about that place: staff, services, location, and breakfast!
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2020

8/10 Good

wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First floor wss great with views over the beach and sea. Staff were first class especially Michelle
Stayed 4 nights in Mar 2020

8/10 Good

Richard

Liked: Cleanliness
Carnival
Overall a pleasant stay, good breakfast which was included in the price, staff were pleasant, particularly when they became familiar with u. A bit noisy at night /early hours of the morning g, but it was carnival weekend. This was very interesting.
Stayed 3 nights in Feb 2020

8/10 Good

Cate F.

Liked: Cleanliness
Nice beach location
Our ocean front room was very comfortable and the very thoughtful housekeeping staff found our wet clothes on the line and secured them with pins to keep in place. Location was great right on the beautiful beach and within town for easy walking to shops and restaurants. Found a fun rum shop just down the beach and had a great pizza.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Diane, Petrolia Ontario

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location, clean, friendly and efficient staff. Great breakfast choices
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean and comfortable place right on the beach. Staff are helpful and friendly.
Stayed 4 nights in Jan 2020

4/10 Poor

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Birthday Dream Blues.
On yr advice i contacted hotel direct to ask for a special request. It was my birthday and my dream was a 1st floor room overlooking the beach. I wanted to sleep with open curtains to see stars and sea on my birthday. Despite agreeing request by email 30 December when i arrived over 2 weeks later i found my promised room had been given to someone else days earlier. Hotel tried to blame hotels.com till i showed them their email. We asked for Manager. No response. No explanation. Why werent we warned before? No note. No card. Not so much as a biscuit. Nothing. My longed for Birthday dream? They did not care. Expensive hotel but dont believe them. Cowards, liars or both?
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

MaryAnne, Wabash IN

Traveled with group
Liked: Staff & service, property conditions & facilities
Very nice staff. Beautiful beach front location. Restaurant food ok
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view. Complimentary breakfast was delicious.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Nov 2019

10/10 Excellent

HowardC, St Georges

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean, modern, great AC, had the lamb is curry which was excellent. Would stay here again next time
Stayed 1 night in Nov 2019