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Dolphin Bay Hotel

2.5 star property

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Photo gallery for Dolphin Bay Hotel

Exterior
Exterior
Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Garden
Family Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Kitchen
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
333 Iliahi Street, Hilo, HI, 96720
  • Kalakaua Park
    ‪7 min walk‬
  • Hilo Farmers Market
    ‪13 min walk‬
  • Panaewa Rainforest Zoo
    ‪3 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Basic Studio, 1 Queen Bed, Kitchen

  • 170 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Superior Studio, 1 Queen Bed, Kitchen

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Apartment, 1 Bedroom, Kitchen

  • 355 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About this property

Dolphin Bay Hotel

Hilo hotel with in-room kitchens
Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite.
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Dolphin Bay Hotel features barbecue grills, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Hilo hotel also offers a picnic area, concierge services, and laundry facilities. Complimentary self parking is available on site.

Dolphin Bay Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 613 reviews
Rating 8 - Good. 161 out of 613 reviews
Rating 6 - Okay. 25 out of 613 reviews
Rating 4 - Poor. 11 out of 613 reviews
Rating 2 - Terrible. 12 out of 613 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Magali Natalia

Stayed 4 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolphin Bay was a Fantastic Treat
The rains definitely started to fall two days into our 3 day visit to Hilo and we desired to move from our relatively off-grid Hipcamp (which we loved!) into an actual hotel room with amenities. Dolphin Bay has been a bucket list hotel for me and sure enough, I checked Hotels.com to see if they had a room on the fly and they did! and one with a kitchen...PERFECT! Chrissy was so friendly and welcomed us and told us about things to see locally. The kitchen was immaculate and well set up. We were able to cook up a delightful gourmet dinner, wash and dry our laundry, I took a nice long bath annnnd I had Hallmark Christmas movies on almost the entire time...The rains just fell and fell outside the entire night and through the next day and it was soooo relaxing to just have the windows open listening to the rains and even thunder. Odie (I think his name is ) the kitty came in to visit us when my hubby opened the door. We love kitties and he is just a precious one; we welcomed him right in and he hung out with us the day of our checkout. The coffee and Banana Bread in the lobby was such an Amazing treat. We already had a reservation for another hotel on the waterfront just a few miles away so we checked with Katie in the lobby and she gave us the go ahead for a very relaxing Late checkout which worked perfectly to meet our reservation at the other hotel. She found out Kauai was on our itinerary and gave my husband some great info on places to visit. We love Dolphin Bay!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very atmospheric place with old-school Hawaii vibes. Excellent service, clean facilities, a true hidden gem!
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation was on ground level. Parking was very easy and close to the room door. Our family room unit was very clean and spacious with everything we needed. We even had a nice sitting area out front with all kinds of shade it was very beautiful and peaceful. The grounds were very well kept up. I will definitely stay here again when visiting Hilo. Another good thing about it is you are walking distance from the downtown area!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Not a fancy place, but the staff are amazing - they know the island, and can always guide you to interesting places/events. 12 out of 10 for the friendly, knowledgeable staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Arlene, LOS OSOS

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Fersen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Marilynn

Great location. Friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Bryan

Liked: Staff & service, room comfort
Cozy for the right price
Very nice for the price. You wont have AC, but you will have fans around the place so do keep that in mind if you are visiting with major heat weather. The staff is super friendly and have banana bread on the daily for their guests. They also provide local bananas and papayas. A nice kitchenette so you can definitely cook your own foods and a full fridge. The living room have two futons for anyone to sleep on and the master bedroom has one large queen bed in addition to another futon! One thing I didn't like too much was the ramp onto the parking lot in the back. It would scrape the bottom of your rental if its fairly low. Would definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like being a resident in paradise. Homey spacious living space. Daily bed, towel, trash service. Friendly aloha spirit during the entire stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Property conditions & facilities
Amazing property with a gorgeous tropical garden attached. We loved the proximity to downtown. Great restaurants nearby yet still quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

DATTA PRASAD GANAPATI

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024

8/10 Good

Marcel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Old place no AC but nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Dolphin Bay Hotel.. the staff have always been friendly, welcoming and helpful. The kitchenette is a plus for the longer stays.. always love the fresh Banana bread and Papaya in the morning with our coffee.. very walkable for downtown shopping or restaurants a very easy 5-10 min walk..
Stayed 6 nights in Sep 2024

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit over more than 50 years to this property. We love it!
Stayed 1 night in Sep 2024

10/10 Excellent

Arisa

Stayed 2 nights in Aug 2024

6/10 Okay

CARLOS, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities
Coming from a big condo in Waikaloa this property was kind of a disappointment. Maybe our fault not doing better research but the NO A\C was a big no-no, although weather was not that hot. Really tiny room etc.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee and banana bread, ear plugs provided for the frogs. Only two blocks from downtown Hilo for dinner and shopping. Nice staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Laid back, friendly, very clean.
Stayed 10 nights in Aug 2024

10/10 Excellent

Jane

Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolphin stay
one night only. room was big! and tidy. Bit dated but for me that was no problem. Frogs at night outside were a pain but hey if you elect to sleep in the burbs then one needs to appreciate that will be part of the landscape
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely local spot for getaway weekend
This was a weekend trip with my nieces so we got a family room, which allowed for 2 bedrooms and a small kitchen, very nice, at a very affordable price. The Hotel does not have A/C but has ceiling and other fans, and is in the tropical forest so it was comfortably cool. Low key, local, very friendly. Comes with motel cats for we cat lovers. 7-10 minute walk to Hilo town and the farmers market, very convenient. Overall a great stay. I may come again with my husband for a fall weekend getaway. Also Hilo is easy to access Volcano National Park.
Stayed 2 nights in Jul 2024

8/10 Good

Estella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind. Banana bread was awesome. The location is quaint Hawaiian style with a beautiful garden out back.
Stayed 1 night in Jul 2024

6/10 Okay

Fiona

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property does not have air conditioning and that is not stated on the website.
Stayed 2 nights in Jul 2024