Hilo Reeds Bay Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilo Reeds Bay Hotel

View from property
View from property
Lobby
Lobby sitting area
Deluxe Studio (1 King Bed) | Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Naniloa Country Club
    4 min walk
  • Liliuokalani Park and Gardens
    10 min walk
  • Coconut Island Park
    10 min walk
  • Hilo, HI (ITO-Hilo Intl.)
    7 min drive

Room options

Standard Studio (2 Double Beds)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Bay View

  • 324 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Standard Studio (1 King Bed)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio (1 King Bed)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds, Bay View

  • 324 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilo Reeds Bay Hotel

Hotel in Keaukaha
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilo Reeds Bay Hotel features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 159 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that we could view the water, watch people fishing and hear the waves. The balcony was a cool place to sit. Appreciated the the kitchenette to cook. The hotel is showing it's age but it was clean and staff seemed to care about the place. Convenient to the airport. Good resonable priced place to explore Hilo and surrounding area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Stayed 2 nights in Sep 2024

8/10 Good

Troy

Traveled with partner
Liked: Staff & service
I little old but still a nice place to stay
Stayed 2 nights in Sep 2024

4/10 Poor

Matt

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No elevator. Sketchy area. Lots of live-in tenants
Essentially a weekly motel where people live. Not an actual HOTEL in the sense of anything remote to a resort or traveler friendly property.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
Great service, very friendly. The security person even helped carry my luggage to my room and gave suggestions for places to eat. We had an incredible view of the ocean and could hear the waves lapping against the shore.
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Business traveler
Easy to find and near delicious restaurants.
Stayed 1 night in Sep 2024

8/10 Good

slobodan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great customer service. Clean room . Exactly what we needed for overnight stay while visiting big island .
Stayed 1 night in Sep 2024

10/10 Excellent

Richard, Bellingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dated facility that has a caring management and staff. Bay view rooms are Grrreat!
Stayed 1 night in Oct 2024

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Sesilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access & safe
Stayed 2 nights in Sep 2024

10/10 Excellent

joseph, Chino Hills

Stayed 1 night in May 2024

4/10 Poor

Christiane, federal way

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown property in a beatiful setting.
Stayed 1 night in Sep 2024

10/10 Excellent

Lola

Stayed 1 night in Sep 2024

4/10 Poor

Keith

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JEREMY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No A/C but it was nice they had 2 fans in the room and a ceiling fan
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a "luxury" hotel, but it's clean, has great refrigetator/freezer, some dishes & utensils in additional to the microwave & coffee maker, a deep sink & dishwashing liquid/sponge. The ceiling fan kept the room cool & the little balcony had a screen door so we could enjoy the trades.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl and A.G.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to hotel for overnight stays in Hilo. Friendly staff, locally owned, yes it's not upgraded, but very comfortable and close to everything. The pool is a big bonus.
Stayed 1 night in Sep 2024

8/10 Good

Aida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice.
Stayed 2 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property with the basic amenities(coffee maker, hair dryer, laundry on property). Nothing fancy but with an older Hawaiian vibe, very cool. Nice views of the harbor and easy walking to the wonderful Lili'oukalani park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the only below great feature was the television service other than that everything was excellent
Stayed 2 nights in Aug 2024

8/10 Good

Peggy Jean

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Although it’s old it’s clean and convenient. Quiet too
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay but I found the desk clerk friendly and accommodating and security/greeter (men sitting on chair by entrance) very friendly. The rooms were clean, orderly, and comfortable. Could use some cleaning and updating on the outside of the room areas. I would staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
It has a kitchen area
Stayed 2 nights in Aug 2024

8/10 Good

Selena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024