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Hilo Reeds Bay Hotel

2.0 star property

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View from property
Standard Studio (1 King Bed) | Iron/ironing board, bed sheets
Lobby
Standard Studio (1 King Bed) | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Coconut Island Park
    ‪10 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

  • 324 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

  • 324 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1272)
$176 nightly
The price is $176 total
includes taxes & fees
Hilo Hawaiian Hotel, Trademark Collection by Wyndham

About this property

Hilo Reeds Bay Hotel

Hotel in Keaukaha
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilo Reeds Bay Hotel features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 391 out of 1004 reviews
Rating 8 - Good. 335 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No elevator or air conditioning but did have a full refrigerator and 2 full size beds. We were there for a volleyball tournament and was convenient and near. Great pool, great friendly staff. A little worn down but still safe and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

rajiv, Concord

Stayed 1 night in Mar 2025

2/10 Terrible

Lucky

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and appeared to be new. Enjoyed the stay!
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Stayed 5 nights in Feb 2025

6/10 Okay

deborah, Cross plains

Stayed 1 night in Feb 2025

6/10 Okay

deborah, Cross plains

Traveled with family
Liked: Cleanliness, staff & service
It was Very basic , No A C but there are ceiling fans and other fans and with the ocean breeze was comfortable enough to sleep . The beds & bathroom very clean. The cupboards doors in the kitchenette were dirty and unclean.. The pool is very nice and so are the staff. For a night or two is fine and certainly more economic then the other hotels in Hilo.
Stayed 1 night in Mar 2025

8/10 Good

Melvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

suet ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ana

Stayed 3 nights in Feb 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were welcoming and helpful. It was nice having a fridge, microwave and sink to be able to eat in at times. Laundry facilities were available. I'd go for a dip in the ocean right next door and then hop into the pool. Very relaxing. Ask for a room, second floor, overlooking the pool as this gives you a nice view of the ocean as well. Very good location in Hilo
Stayed 5 nights in Mar 2025

10/10 Excellent

Preston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!! Staff went above and beyond to accommodate our needs. Recommend room 120, great view and breeze.
Stayed 7 nights in Feb 2025

8/10 Good

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service
Great hotel for those on a budget. Beautiful outlook and simple but clean facilities.
Stayed 2 nights in Feb 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good basic place to stay in Hilo

The staff were friendly and helpful. The kitchenette in our unit and the beach and restaurants within walking distance were a plus.
Stayed 1 night in Feb 2025

10/10 Excellent

Muriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our efficiency had everything we needed. Enjoyed being on Banyan Drive - great location
Stayed 4 nights in Feb 2025

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julien

Stayed 2 nights in Feb 2025

8/10 Good

Louis, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is great. Not far from downtown Hilo and within walking distance to a beautiful park. Parking was not an issue. It is a very old hotel. It does need a facelift. For me traveling alone and being out and about it was fine. The rooms do have a refrigerator and microwave. It was great I could save some money on dinning. The pool is not heated and is cold. I am 71 years old, that could be the issue too. The housekeeping staff as outstanding. Always smiling and so pleasant. The young lady at the front desk at night is so nice. There is no air conditioning. There is a fan in the room. I kept the sliding door open at night. Nice breeze and could hear the water in the bay. The airport is close. It did not bother me. Overall it was good for me.
Stayed 28 nights in Jan 2025

6/10 Okay

Trudy

Stayed 1 night in Feb 2025

8/10 Good

Denise

Traveled with family
Liked: Staff & service, room comfort

Nice and comforrable

Staff helpful. Made accommodation my elderly mother and for our emergency extension.
Stayed 4 nights in Feb 2025

6/10 Okay

robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was fine for 1 night.
Stayed 1 night in Feb 2025

10/10 Excellent

Johan, Airdrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything. Staff very friendly and the hotel was very clean.
Stayed 5 nights in Feb 2025