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Hilo Reeds Bay Hotel

2.0 star property

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Photo gallery for Hilo Reeds Bay Hotel

View from property
Lobby
Parking
View from room
Standard Studio (1 King Bed) | Terrace/patio

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Coconut Island Park
    ‪10 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(22 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(12 reviews)
  • 324 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(52 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(24 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(14 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.4 out of 10
Very good
(15 reviews)
  • 324 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1299)
$265 nightly
The price was $306
The price is $265 total
includes taxes & fees
Hilo Hawaiian Hotel, Trademark Collection by Wyndham

About this property

Hilo Reeds Bay Hotel

Hotel in Keaukaha
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilo Reeds Bay Hotel features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeroboam

Stayed 1 night in Apr 2025

8/10 Good

Summer

Traveled with family

Great stay in Hilo

Hotel is old but rooms are renovated and very spacious. Front desk staff, security, and owners are friendly. Great location to Merrie Monarch activities and within minutes of shops and restaurants. Beautiful beach park next to hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Kaponotuitalau

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tough hotel to stay in the hotel during summer months with no AC, extremely hot at night. Price for one night is $300 during merrie monarch week, but at best this hotel is worth $100/nt having no elevators and no AC in all the rooms. Staff seemed bothered to assist guests? Idk… Tough stay. I get sometimes we have bad days but man…… Anyways, I wouldn’t stay here again during merrie monarch week.
Stayed 1 night in Apr 2025

10/10 Excellent

Sanita

Liked: Cleanliness, staff & service, property conditions & facilities
Room with bay view was great, views from two windows. Room had everything you need, microwave, refrigerator and few cups and plates and urensils.
Stayed 3 nights in Apr 2025

6/10 Okay

Adora

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Staff were excellent and respectful. The property needs a lot of upgrades such us new paint, updared windows to the balcony, among other things.
Stayed 3 nights in Apr 2025

8/10 Good

Silvia

Liked: Staff & service
Clean, but it needs AC
Stayed 1 night in Apr 2025

10/10 Excellent

James

Disliked: Amenities
Rooms were clean Facility pretty old Lots of stairs No elevator
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Friendly employees ,reasonably priced.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a business overnight trip This place was awesome, I’d stay there again. They had no air conditioning but had sufficient fans and it was comfortable. They had no elevator but filled out requests of the ground floor due to my walking handicap. Was just like home
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This location looks a bit worn/dated. It has no A/C and no elevator, but it does have fans in the room and a kitchenette. The bay view is gorgeous. The staff is attentive and they keep everything clean. We truly enjoyed our stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lee, Honolulu

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew, Wailuku

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The rooms are reasonably priced, clean, safe, quiet, and the staff is friendly and professional. Plus, I enjoy the pool area is, too.. It had a nice view of the ocean.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Old Hotel with Ocean Sounds

Great location but unfortunately a pretty run down place. There was no hot warm in the room. You could hear the ocean all night since the windows could not close completely.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Traveled with partner
As always the place is extremely clean and the view is wonderful. We don’t as much out of the staff but they are always professional and friendly. It is our go to place in Hilo because of the cleanliness and value
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew, Wailuku

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew, Wailuku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice not fancy

Comfortable quiet and a nice location
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
This is not for folks who like sparkling new, fancy hotels. Reeds Bay Hotel has no air conditioning, but the breezes are amazing, the fans keep the air flowing, and you're at the water's edge. The rooms are very quiet, and the hotel is located close to the airport. I will definitely come here again.
Stayed 1 night in Apr 2025

6/10 Okay

Eli

Traveled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and laid back. Perfect for those of us who like a laid back atmosphere and don't like fancy resorts. Family owned and very welcoming.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness
It is a beautiful spot.
Stayed 1 night in Apr 2025