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Hilo Reeds Bay Hotel

2.0 star property

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Photo gallery for Hilo Reeds Bay Hotel

View from room
Iron/ironing board, bed sheets
Standard Studio (1 King Bed) | Terrace/patio
View from property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen
$188
includes taxes & fees
Mar 29 - Mar 30

Explore the area

View in a map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Naniloa Country Club
    ‪5 min walk‬
  • Place, Coconut Island Park
    ‪12 min walk‬
  • Place, Port of Hilo
    ‪2 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • Bay view
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.2 out of 10
Very good
(21 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(58 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(32 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.2 out of 10
Very good
(19 reviews)
  • Bay view
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(24 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room 2 Double bed

Iron/ironing board, bed sheets

Standard Room 2 Double bed

  • Sleeps 4

View all photos for Deluxe Studio (2 Double Beds)

Iron/ironing board, bed sheets

Deluxe Studio (2 Double Beds)

  • Sleeps 4

View all photos for Deluxe King Studio

Iron/ironing board, bed sheets

Deluxe King Studio

  • Sleeps 2

King Studio With Bay View

  • Sleeps 2

Standard King Studio

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

King Studio With Bay View

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

Standard King Studio

  • Sleeps 2

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About this property

Hilo Reeds Bay Hotel

Hotel in Keaukaha
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilo Reeds Bay Hotel features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, express check-in, and express check-out.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Qinshuang

Stayed 3 nights in Dec 2025

6/10 Okay

Somphone

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was an ok stay.
Stayed 3 nights in Dec 2025

8/10 Good

Jingying

Traveled with family
Liked: Cleanliness, staff & service
It looks like a studio transferred hotel, there is a mini kitchen with microwave, coffee machine, electronic stove, cooking wares but without smoke vacuuming. Convenient if you want to make simple heating. I dont like the hallway, it feels old and dark. They offer a nice coffee bundle. The surrounding is nice, but the road is complex, you don’t want to miss any exit.
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our time at Reeds Bay Hotel. We got an ocean view which helped to keep it comfortable at night considering there is no air conditioning, as most in Hawaii do not have or use air conditioning. We slept well and the staff were all very warm and welcoming. Banyan Drive is beautiful and places you close to all things you would want to do and see in Hilo.
Stayed 3 nights in Dec 2025

8/10 Good

Todd

Stayed 1 night in Dec 2025

8/10 Good

Hannah

Stayed 3 nights in Dec 2025

10/10 Excellent

Sandi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

4/10 Poor

Anthony-Joseph

Traveled with partner
Disliked: Amenities, property conditions & facilities
Staff was very kind and friendly but it is much different than the pictures and seems extremely run down for the price. we found much nicer locations for cheaper this isn’t a terrible last resort but it isn’t what is advertised
Stayed 1 night in Dec 2025

8/10 Good

Laurel

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, Bay view room worth the extra money. Older property with some deferred maintenance, but clean room and good service. The kitchenette with dishware is a nice extra.
Stayed 3 nights in Dec 2025

10/10 Excellent

Randall

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Clean room great view on 3rd floor corner unit. No air conditioning and it was beautiful blowing all night. Beds are nice small kitchen. Perfect for our stay and staff was very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely location, easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Maria, Bellevue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice location. Wonderfully responsive staff and friendly front desk. Our resquests and preferences were taken into consideration.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the lanai. Room was comfortable and had everything I needed
Pool view
View at night from lanai
Stayed 1 night in Oct 2025

8/10 Good

James, Dauphin

Business traveler
Liked: Cleanliness
Nice place. Nothing fancy. But has what is needed for a comfortable stay. Owner abd staff are pleasant and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Dharmesh

Stayed 1 night in Dec 2025

6/10 Okay

Tom

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff was very courteous. The building needs many improvements however.
Stayed 2 nights in Nov 2025

10/10 Excellent

Don

Stayed 2 nights in Nov 2025

8/10 Good

denmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Sharla-Ann, Papaikou

Stayed 2 nights in Nov 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

2/10 Terrible

Mingjun

Traveled with family
Liked: Staff & service
Disliked: Amenities
No air condition in the room. Everything looks difference with the picture on hotels.com
Stayed 1 night in Nov 2025

6/10 Okay

Cynthia

Liked: Cleanliness, amenities
Clean and more updated rooms, friendly staff. Bed and pillows were comfortable. But the planes will wake you up late at night and/or around 6 am. The wifi doesn't really work.
Stayed 1 night in Nov 2025

4/10 Poor

Isaac

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The flat-screen tv did not work. Was unable to access any available streaming services that the tv provided. Hotel did not properly charge the reservation on-time, but only on the day of check-in. Was not happily satisfied
Stayed 2 nights in Nov 2025

10/10 Excellent

sorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 2 nights in Nov 2025