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Hilo Reeds Bay Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilo Reeds Bay Hotel

View from property
Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets
View from property
Lobby
Deluxe Studio (1 King Bed) | Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Naniloa Country Club
    4 min walk
  • Liliuokalani Park and Gardens
    10 min walk
  • Coconut Island Park
    10 min walk
  • Hilo, HI (ITO-Hilo Intl.)
    7 min drive

Room options

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

  • 324 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

  • 324 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

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Terrace/patio

Castle Hilo Hawaiian Hotel

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1112)
The price is $189
per night
$258 total
includes taxes & fees
Dec 10 - Dec 11
Castle Hilo Hawaiian Hotel

About this property

Hilo Reeds Bay Hotel

Hotel in Keaukaha
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilo Reeds Bay Hotel features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 372 out of 1056 reviews" "
Rating 8 - Good. 374 out of 1056 reviews" "
Rating 6 - Okay. 171 out of 1056 reviews" "
Rating 4 - Poor. 76 out of 1056 reviews" "
Rating 2 - Terrible. 63 out of 1056 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Property conditions & facilities
Stayed 13 nights in Aug 2024

10/10 Excellent

Nina

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breeze from the bay. The beds were comfortable and it was close to the airport. Lovely location.
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. It was an older hotel, but we felt very safe. The staff were always friendly as they welcomed us each time we arrived or left for the day. We would stay again if we visit Hilo again.
Stayed 3 nights in Aug 2024

8/10 Good

Darrell

Traveled with group, Business traveler
Good enough for me.
Stayed 1 night in Aug 2024

10/10 Excellent

Hiroshi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view to ocean and forest
Stayed 2 nights in Jul 2024

6/10 Okay

B

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Well where do I start? I’ll just say I won’t be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place to stay on the edge of Banyan Drive in Hilo. The staff are excellent. The facilities are a little out of date -- but I like it that way.
Stayed 2 nights in Aug 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is located directly on the water. Was a little warm in the room but fans helped out. Older hotel but worked for what we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Hilo
A very nice property for our 4 night stay and well located in Hilo. It was a bit dated and I thought we would miss AC, but we were so near the ocean that the breezes and sound of the surf was wonderful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jinzhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel looks small and 1960ish, I can sense the Hilo bay's old glory，which is kind of exciting. The staff are elder locals, very down to earth and easy going. The location is right next to a public bay front park where you can see local people having picnic and kids doing all kinds water activities. The room has no A/C and can get a bit warm in the afternoon because of the sun. But it's nice and cool in the evening and the waves are very soothing to hear. The sink, microwave and fridge are very convenient and clean but I didn't get to use them.
Stayed 1 night in Jul 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than the lack of air conditioning, which really was not too bad, this hotel is a great stay for the cost. We would stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Selena

Stayed 3 nights in Jul 2024

10/10 Excellent

Pamela

Traveled with group
Loved the view and the friendly staff.
Sunrise
Stayed 1 night in Jul 2024

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholai

Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Always a great stay, clean, friendly and affordable
Stayed 7 nights in Jul 2024

6/10 Okay

kristy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is not very welcoming. It seems almost like apartments with open rooms for rent for hotel. Was a little unsettling
Stayed 1 night in Jul 2024

6/10 Okay

Maylien

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pros- close to bay, i like the white noise of waves ( we open the window at night to hear it, helped me fall asleep Cons- outdated room
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price right on the bay
Stayed 5 nights in Jul 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service
Property is clean but dated. Pool closes early
Stayed 1 night in Jul 2024

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No air conditioning in thd rooms
Stayed 1 night in Jul 2024

10/10 Excellent

ZUBAIR

Stayed 1 night in Jun 2024

10/10 Excellent

Melveena-Rae

Liked: Cleanliness
Stayed 1 night in Jul 2024