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Hilo Town Inn

2.0 star property

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Photo gallery for Hilo Town Inn

Cozy retreat with a bed, desk, and seating area, perfect for relaxation and productivity.
Enter a serene space with a white toilet, shower curtain, and convenient storage for essentials.
Hallway
Interior
Interior entrance

Popular amenities

  • Air conditioning
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
132 Punahoa St, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪3 min walk‬
  • University of Hawaii at Hilo
    ‪4 min drive‬
  • Port of Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View | 1 bedroom, individually decorated, individually furnished

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

  • 400 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room, 1 King Bed, Air conditioning, City View

Classic Double Room, 1 King Bed, Air conditioning, City View | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

Classic Double Room, 1 King Bed, Air conditioning, City View

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Quadruple Room, 2 Queen Beds, Park View

Classic Quadruple Room, 2 Queen Beds, Park View | 1 bedroom, individually decorated, individually furnished

Classic Quadruple Room, 2 Queen Beds, Park View

  • 355.2 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilo Town Inn

Hilo inn with free self parking
This smoke-free inn features free self parking and free WiFi in public areas.
Hilo Town Inn offers 5 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. 55-inch Smart televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include irons/ironing boards and complimentary toiletries.

Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Hilo Town Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 200 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Property Registration Number TA-121-868-0320-01, GE-121-868-0320-01, 2300903500000

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilo Town Inn Inn
Hilo Town Inn Hilo
Hilo Town Inn Inn Hilo

Hilo Town Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place in great location

We had a little hiccup with the email providing the check-in info, but once we called it was quickly resolved. The room has been redecorated nicely, with a super comfy bed and cold A/C. Right next to the farmers market, and a short walk to downtown Hilo. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and comfortable

I loved my room! It was spacious and comfortable, perfect for my needs. This isn’t a modern hotel with tons of amenities, but I found it charming. There was a large bathtub that I enjoyed as well. There is no front desk, but that wasn’t a problem for me. I had text contact if I needed anything.
Stayed 1 night in Jul 2025

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness
The interior of the property is nice but the exterior is Seriously in need of a face lift. Once we came inside we were pleasantly surprised. Also the area around it is rundown with many homeless on the street. I’ve been to Hilo before and that did not surprise me. Restaurants within walking distance so that’s a plus. Overall it was very good for what we needed for a one night stay.
Stayed 1 night in Jul 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilo Town Inn is very clean and updated. We were very comfortable and Sam was very helpful and responsive. Would definitely recommend if visiting Hilo area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jiali

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and very clean room. Only complaint is the windows are not well sealed so you can hear the traffic on the street. Also you can hear sounds from next door very clearly... The owner did provide earplugs but I feel it doesn't necessarily work for everybody.
Stayed 1 night in May 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and within walking distance to the farmers market, restaraunts, and night life. The rooms were very clean and updated. I would recommend this to anyone
Stayed 1 night in Apr 2025