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Wild Ginger Hotel

2.0 star property

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Photo gallery for Wild Ginger Hotel

Lobby sitting area
Premium Room | Free rollaway beds, bed sheets
Free daily continental breakfast
Property grounds
Hiking

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping

Explore the area

View in a map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Hilo Farmers Market
    ‪12 min walk‬
  • Place, Wailoa River State Park Hawaii
    ‪14 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)
  • Garden view
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free rollaway beds, bed sheets

Standard Room

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | Free rollaway beds, bed sheets

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • Ocean view
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Free rollaway beds, bed sheets

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | Free rollaway beds, bed sheets

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 1
  • 1 Twin Bunk Bed

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About this property

Wild Ginger Hotel

Hilo hotel close to Hilo Farmers Market
A microwave in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a picnic area.
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Hilo hotel also offers a garden, a picnic area, and laundry facilities. Onsite self parking is complimentary.

Wild Ginger Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 22 2025 to December 31 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo

Wild Ginger Inn Hotel

Wild Ginger Hilo

Wild Ginger Hotel Hilo

Wild Ginger Inn b&b

Wild Ginger Inn Hilo

Wild Ginger Inn Hotel & Hostel Hilo, Hawaii

Wild Ginger Inn Hotel & Hostel Hilo Hawaii

Wild Ginger Inn Hotel

Wild Ginger Hotel Hilo

Wild Ginger Hotel Hotel

Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 797 reviews
Rating 8 - Good. 160 out of 797 reviews
Rating 6 - Okay. 88 out of 797 reviews
Rating 4 - Poor. 70 out of 797 reviews
Rating 2 - Terrible. 154 out of 797 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Carlos

Everything
Stayed 2 nights in Oct 2025

2/10 Terrible

Belkis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very rundown version of a hostel. Dirty, old with very outdated facilities. The pictures showed in your website must be at least 40 years ago.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tina, Saginaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service
I love this place! It is not for everyone, but if you want a property close to Downtown Hilo and do not mind a rustic older building, then this is your place…..
Stayed 4 nights in Sep 2025

6/10 Okay

Alma Jean

Disliked: Staff & service, property conditions & facilities
We had a late check in, the room was ok, the beds clean and comfortable. The shower had no hot water so freezing shower, and there was no breakfast. We left after 8 am and never saw anyone, not one employee, only one other guest also complained about the cold shower and was waiting for breakfast when we left.
Stayed 1 night in Oct 2025

2/10 Terrible

byanka

Disliked: Property conditions & facilities
The property is a construction site.
Men are repairing the roof because half of it is gone.
Stayed 1 night in Oct 2025

6/10 Okay

Renee

Traveled with family
Old hotel but upgraded room was very nice!
Stayed 1 night in May 2025

2/10 Terrible

Phillip

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend you look elsewhere. Unfortunately, I didn't read the reviews prior to booking this place. Read the reviews and find a accommodation that is far superior to this. For my military people Kileaua Military Camp is about the same cost and must more peaceful. I would recommend the the military camp and the cost is very similar! God speed in finding safe and reliable travel for this place needs to be condemned. The staff have no integrity. The photos are inaccurate.
Stayed 6 nights in Oct 2025

2/10 Terrible

Kristine

Disliked: Cleanliness, amenities, property conditions & facilities
windows does not close so insects comes and go, you can hear the planes, the cars. insects and frogs are okay but u can here people walking upstairs and people talking. Wall is paper thin. Shower water, no hot water and barely flows so u have to shower longer in cold water. just a beat up place . had to leave early because it looked unsafe. We tried calling the nymber but no answr. u can leave a msg but no one will call back. This place is straight up from a crime scene movie . I dont even understand why EXPEDIA has this on their list of places to stay. i was not expecting much but this is unimaginable.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations. Staff was extremely helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The walls are pretty thin so I'm glad there was no television.
Stayed 1 night in Oct 2025

4/10 Poor

Dotsie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking area is broken, room is very dirty, old flooring is unsafe. Shower is dirty, no hot water. Extremely loud road sounds, brled an pillows are terrible. This was called a premium room!
Stayed 1 night in Oct 2025

10/10 Excellent

Kaimiokaleomano

Stayed 1 night in Oct 2025

2/10 Terrible

Deborah

Stayed 1 night in Jul 2025

6/10 Okay

Dan

Liked: Cleanliness, room comfort
It seemed safe the bed was not great no AC older place breafast was poor Would not stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Logan

Stayed 1 night in Sep 2025

8/10 Good

Fetuoleaniva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Fetuoleaniva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Raquel

Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine the place should be condemned. No hot water no a/c old mattresses rotted wood no TV building code violations, two numerous to mention not worth the money do not stay there
Stayed 2 nights in Sep 2025

8/10 Good

Yulian

Stayed 3 nights in Sep 2025

2/10 Terrible

matthew

Traveled with family
Disliked: Room comfort

False advertising

Never checked in. Unsafe and dirty with dog coming into our room
Stayed 3 nights in Sep 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2025