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Wild Ginger Hotel

2.0 star property

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Photo gallery for Wild Ginger Hotel

Exterior
Property grounds
Superior Room | Living area
Free daily continental breakfast
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Pacific Tsunami Museum
    ‪7 min walk‬
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free rollaway beds, bed sheets

Standard Room

7.2 out of 10
Good
(20 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | Free rollaway beds, bed sheets

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 192 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Free rollaway beds, bed sheets

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | Free rollaway beds, bed sheets

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

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About this property

Wild Ginger Hotel

Hilo hotel close to Hilo Farmers Market
A microwave in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a picnic area.
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Hilo hotel also offers a garden, a picnic area, and laundry facilities. Onsite self parking is complimentary.

Wild Ginger Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 22 2025 to December 31 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 796 reviews
Rating 8 - Good. 160 out of 796 reviews
Rating 6 - Okay. 88 out of 796 reviews
Rating 4 - Poor. 70 out of 796 reviews
Rating 2 - Terrible. 153 out of 796 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Felt like part of landscape that is Hawaii
Stayed 2 nights in Aug 2025

2/10 Terrible

Ramiro Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window broken, no window in the bathroom, no hot water in the shower. Dirty. Charge of 25 $ for a 25x25 cm towel that they could not clean.
Stayed 2 nights in Aug 2025

8/10 Good

Sira

Liked: Staff & service
Acceptable breakfast, though completely vegan. Lush foliage on the property. Friendly staff. Absence of hot wain the rooms a definite minus. The place looks like it could disappear into the vegetation any day
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

walter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice
Stayed 1 night in Aug 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Johnathan

Stayed 1 night in Aug 2025

4/10 Poor

Brenden

Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable.
Stayed 1 night in Aug 2025

4/10 Poor

Bachir

Disliked: Property conditions & facilities, room comfort

Not the right one

No AC and one window had no glass. You could hear the bug sounds all night long. If you sound sensitive you will not be able to sleep. Shower takes about 1/2 hr hot water and yes all that water wasting for 1/2 hr. Pay a little more and stay somewhere else.
Stayed 2 nights in Aug 2025

2/10 Terrible

Danica

Stayed 1 night in Aug 2025

2/10 Terrible

Bronson

Stayed 2 nights in Aug 2025

10/10 Excellent

Chengyang

Liked: Cleanliness, property conditions & facilities
Walking distance to bus terminal,
Stayed 4 nights in Aug 2025

8/10 Good

William

Traveled with partner
Disliked: Amenities
Bed was nice
Stayed 2 nights in Aug 2025

6/10 Okay

Crystal

Traveled with family
Disliked: Property conditions & facilities

Website photos misleading

As stated, historical, 100 yrs old. In need of many updates, floor slants so drawers won’t shut on cabinets. Shower to room would not even get luke warm after the 20 minutes of running it. I feel like the website pictures are very misleading. When we arrived, it was not at all what I had expected and when I went to check in-I had asked the lady if I could please look at room and was told yes, after I gave her my iD and credit card for payment. I was confirmed that I was paying regardless . Breakfast was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gaylyn, Waimea

Liked: Cleanliness, staff & service, property conditions & facilities
If you expect resort atmosphere, this is not for you. If you enjoy quiet and simple it’s perfect!
Stayed 3 nights in Aug 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the nature surrounding the hotel and the over all vibes. It was very comfy and I felt safe. The shower room
Stayed 2 nights in Aug 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great! Very kind and respectful. Rooms are clean and nice. You definitely get bang for your buck. Breakfast is good. Walls are a little thin but its not bad. I enjoyed my stay and had lots of fun. Rooms feels very homey
Stayed 2 nights in Aug 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Derrick Deon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Stacy

Stayed 2 nights in Aug 2025

10/10 Excellent

Anaïs

Liked: Staff & service, amenities, property conditions & facilities
good.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with family
Liked: Amenities
First off I’d really loved that. This was a very old and traditional type of hotel, which is why we booked it. The paint jobs were pretty poor but again understandably the garden was beautiful open large windows. Listening to the Coke frogs all night was pretty nice.. The fruit was fresh so was the coffee the pastries not so much could’ve done without them as they were like bulk bought. Yes unfortunately the building to the back looks like it fell into the cauldron of little mini forest behind it. But all in all I was happy with the facility. Only thing that would have been a bit more friendly I guess is that we would’ve gotten at least half of our first night back. Due to natural disaster of the tsunami, we could not get to the island cause all flights were canceled until the next day so if they want to give us half the nights it would be very grateful
Stayed 3 nights in Jul 2025

2/10 Terrible

Tami

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property should be condemned. Lots of dry rot wood & broken structures with holes inthe walls.. The roof is rotten, the wooden floors planks feel like you could go through the floor any minute. It was advertised as a $300 room with “a great discount.” All lies! It’s not worth $25.00 a night. The pics weren’t accurate. We didn’t stay there and had to find another hotel last minute. Trying to get a refund. Buyer be aware!
Stayed 1 night in Aug 2025