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Palmera Inn and Suites

3.0 star property

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Studio Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, WiFi, bed sheets
Loft (Caifornia King - Not Pet Friendly) | Living area | Flat-screen TV
Full-size fridge, microwave, stovetop, dishwasher
Outdoor pool
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Hot Tub
$159
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
12 Park Ln, Hilton Head Island, SC, 29928-3409
  • Coligny Plaza
    ‪4 min drive‬
  • Coligny Beach
    ‪4 min drive‬
  • Palmetto Dunes Club
    ‪4 min drive‬
  • Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    ‪70 min drive‬

Room options

View all photos for Loft (Caifornia King - Not Pet Friendly)

Loft (Caifornia King - Not Pet Friendly) | Living area | Flat-screen TV

Loft (Caifornia King - Not Pet Friendly)

9.2 out of 10
Wonderful
(113 reviews)
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(112 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Studio Suite | In-room safe, iron/ironing board, WiFi, bed sheets

Studio Suite

9.4 out of 10
Exceptional
(98 reviews)
  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

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Exterior

Holiday Inn Express Hilton Head Island by IHG

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  • Breakfast included
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, 209 reviews
Holiday Inn Express Hilton Head Island by IHG

About this property

Palmera Inn and Suites

3-star hotel in South End
This smoke-free hotel features a fitness center, a snack bar/deli, and a conference center. On-the-go breakfast is free. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Palmera Inn and Suites offers 156 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palmera Inn and Suites features a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This Hilton Head Island hotel also offers a terrace, barbecue grills, and a vending machine.

Palmera Inn and Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 9:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 130.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 130.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Park Lane Condominiums Hilton Head Island
Park Lane Hotel Hilton Head Island
Park Lane Hotel Suites
Park Lane Hilton Head Island
Park Lane Hotel Condominiums
Park Lane Hotel Suites
Palmera Inn and Suites Hotel
Palmera Inn and Suites Hilton Head Island
Palmera Inn and Suites Hotel Hilton Head Island

Reviews

Palmera Inn and Suites Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 713 out of 1139 reviews
Rating 8 - Good. 279 out of 1139 reviews
Rating 6 - Okay. 95 out of 1139 reviews
Rating 4 - Poor. 31 out of 1139 reviews
Rating 2 - Terrible. 21 out of 1139 reviews

Reviews

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

4/10 Poor

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No house keeping came our whole week trip. Full kitchen but no one came to empty trash or bring towels
Stayed 5 nights in Jun 2025

10/10 Excellent

Lindsay

Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities
The rooms were very clean. The loft room was unique. The property was close to the Harbour Lighthouse and Coligny Beach park. The hotel attendants did did give you a warm friendly greeting. That would of helped out a lot. When quest has traveled hours to get there and your attitude is not that pleasant at all. I had to break the ice then it got better. Expect a lot of kids in the pool area. The loft has two nice bathrooms. The hotel is back in a secluded area. You are charged a 100.00 deposit after leaving they will put it back on your credit card with 3 to 5 business days. The breakfast was good and filling. I was on the 3rd floor and it was quite. They do NOT come and clean your room or bring towels. You go to the front desk for towels. Doe the most part the stay was not bad it was a positive experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

lanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Planned A Weekend Getway And We Had A Great Time Together ❤️& Really Enjoyed Our Vacation/Hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful facility with friendly staff. They also had a full well stocked breakfast every morning.
Stayed 2 nights in Jun 2025

6/10 Okay

shelia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location is very close to everything. There is no room service. You leave your towels in the hallway and go down to the front desk to pick up clean towels. The security doors to the floors are not locked like they should be. Coffee is out 24 hours. Some breakfast mornings have a better selection than others. The major problem was a staff member. She was very rude and unwelcoming when we checked in. We explained that there would be a service dog with us. She wanted to question what the dog was with us for, and what kind of medical condition did the person have? One of us lost a room key twice. The second time the same lady told us she wasn’t giving us another key. She would let him in the hallway, but she was not opening up the door. He did finally get in. I suggest front desk training for new hires be required. Had we been greeted in a polite welcoming way our whole perspective of the stay at the hotel would have been more positive. Because of her, we wouldn’t stay again. I read other reviews that also spoke of the staff at the front desk. The evening staff was much more professional.
Stayed 3 nights in Jun 2025

6/10 Okay

Christy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel and rooms were extremely clean and up to date. It was a bit of false advertisement, the hotel description boosted of trails, bikes, a pool and a gym. There were three pieces of equipment in the gym and only one worked properly. The other two were dangerously broken. There wasn’t a trail And the bikes you had to rent through a third-party company There was a $21 resort fee, but the only thing that really comes with a resort that they had was the pool The staff were very rude and extremely frustrated when having to explain any and everything. It was like it was a big inconvenience to answer any additional questions you had. But imagine the confusion with hidden fees and missing amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Dee

Stayed 2 nights in Jun 2025

10/10 Excellent

heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities, room comfort
Property and the stay was over all great. We were not treated kindly when we asked to drop our luggage off before checkin as our flight was earlier than check in. They did do it but they acted as if it was a hassle for them.
Stayed 1 night in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, quiet getaway location.
Stayed 1 night in Jun 2025

2/10 Terrible

Maria Fernanda

Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness
Staff needs customer's courtesy training. I was trying to find directions to the hotel and a female staff "hung Up". Upon check. I saw the same associate and she couldn't look me in the face
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needed to change rooms

Upon arriving to check in, we were offered choice of two rooms 1st floor pool view, or 2nd floor forest view. We chose 2nd floor. Upon arriving there with luggage, we did not like the noisy beverage machine, as well as the elevator directly across and next door to our room. We asked for another room and were told nothing was ready yet at 3:30 pm and they were almost completely full. We waited for about 15 minutes and one room on 2nd floor of a different building became available, but we had to move our luggage from first building to the new building. We were thankful we were able to move, however it seemed like it was much trouble for the front desk to make the change!
Stayed 2 nights in May 2025

8/10 Good

Messiah

Stayed 2 nights in May 2025

10/10 Excellent

Kamal

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean and modern. We loved this property.
Stayed 1 night in May 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price point! Clean and quiet.
Stayed 2 nights in May 2025

8/10 Good

Nailah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shaneke, Macon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Price for the stay. Super clean and rooms were spacious but bathroom is a bit on the small side. The staff wasn’t friendly at check in and the gym needs major upgrades. The gym was extremely hot, the treadmill didn’t incline, there were no free weights, and the weight machine was broken and rigged up for guests to use which is unsafe.
Stayed 2 nights in Apr 2025

4/10 Poor

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary getaway

We only stayed in the room one night! I wished we had booked our 3 days here. The room was very nice! Extremely spacious for just the two of us. Very clean, modern room. Bathrooms were very clean. Comfortable bed. Very quiet! Plenty of parking spaces. My only dissatisfaction was the breakfast choices.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

The only negative thing I can think of is that I could not find and hot water, tea bags, or packets of hot chocolate in the breakfast room. Otherwise, wed rate it a ten.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy breakfast
Stayed 3 nights in May 2025