Red Roof Inn Hilton Head Island

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Hilton Head Island

Exterior
Lobby
Deluxe Room, 1 King Bed, Accessible (Smoke Free) | Desk, laptop workspace, blackout drapes, free cribs/infant beds
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Reception

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Pool
    Pool
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
5 Regency Pkwy, Us 278, 30 Miles From I-95, Hilton Head Island, SC, 29928-3311
  • The Golf Courses of Palmetto Dunes
    13 min walk
  • Shelter Cove Harbour
    19 min walk
  • Palmetto Dunes Tennis & Pickleball Center
    4 min drive
  • Hilton Head Island, SC (HHH)
    11 min drive

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Smoke Free)

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Smoke Free)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Smoke Free)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn Hilton Head Island

Hotel in South End
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Hilton Head Island offers 111 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. 31-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Roof Inn Hilton Head Island features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This Hilton Head Island hotel also offers an ATM and pool umbrellas. Onsite self parking is complimentary.

Red Roof Inn Hilton Head Island has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from March 31 to November 30
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Red Roof Inn Hilton Head Island Reviews

Reviews

6.4
Rating 10 - Excellent. 227 out of 1000 reviews" "
Rating 8 - Good. 224 out of 1000 reviews" "
Rating 6 - Okay. 203 out of 1000 reviews" "
Rating 4 - Poor. 154 out of 1000 reviews" "
Rating 2 - Terrible. 192 out of 1000 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Micheal

Disliked: Property conditions & facilities
Some air refresher in the room would be helpful because the room was very musky.
Stayed 1 night in Aug 2024

10/10 Excellent

Nataly

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Bayardo

Liked: Cleanliness
It is ok
Stayed 1 night in Aug 2024

8/10 Good

Kim

Stayed 1 night in Aug 2024

6/10 Okay

Dewey

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ANN

Stayed 7 nights in Jul 2024

4/10 Poor

Virginia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Tracer

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was one of the worst
Stayed 6 nights in Jul 2024

2/10 Terrible

Joy

Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Was told we had fridge and microwave we arrive and pay for room and find out they didn't have either. Room was stinky and there ice machine didn't work had to hunt towels down forever.
Stayed 4 nights in Jul 2024

8/10 Good

Galina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel itself was pretty good based on its price. Stayed in 214 room, plenty of parking space, clean room, quiet, pool was open. Customer service didn’t exist. Joanna at the front desk didn’t say a word during my check in. Looked like she hates everyone. They don’t pick up the phone either when you call them. Joe was good. They charge an additional $25 if you want to check in earlier even if the have clean rooms available. I came at 2 pm with my toddlers and had to wait as they didn’t have rooms available. No breakfast served, just coffe at the lobby
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities
How many nights ?
People at the front desk were polite. The bed skirt in my room had mold on it. There was half burned incense stick with ash on the ground when I checked in. The tv buffered so badly, I couldn’t watch anything. I never got a receipt for my stay. I was told I’d get one at check out. Then at check out I was told a receipt would be emailed to me. It’s been 5 days and still no receipt.
Stayed 3 nights in Jul 2024

8/10 Good

Clay

Liked: Staff & service
Nice
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air stopped working
Stayed 1 night in Jul 2024

6/10 Okay

Lyudmyla

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good thing that this hotel is clean. Very bad is that they charge you additional money after checking out and never explain why. Neither they apologize or call back. 0 communication after my 3 calls and an email to them! When we discovered that our trash bin had a big crack, we immediately informed the manager. He said "ok". After we arrived home, we saw that the hotel took $10.68 from our card, nothing on what is this for. After I reached the Red Roof by phone, they either put me on endless hold or said they didn't know. The hotel representative told me that the manager would call back. This never happened. We stayed there 8 days. In the first room we were offered there was trash here and there and no linens at all. The manager apologized and gave us another room, this one was clean, yet without toiletries. During our stay the cleaning lady never showed up. When we wanted to get fresh towels, we succeeded only with the third attempt. First the lady at the front desk said that "there was no towels at the laundry" . She did not apologize for the inconvenience. When we brought our towels a few hours later, there was nobody at the lobby. Only in the late afternoon we finally got lucky. Though the hotel is described as smoke free, there were enough smokers and bad smell all over the property, in the pool area too. There was no fridge and microwave in the room. My recommendation is "don't stay in this in this hotel".
Stayed 8 nights in Jun 2024

6/10 Okay

Brian

Liked: Staff & service
I asked the office to put new batteries in the safe. That did not happen. I was not aware that someone is living next door. Apparently, I was making too much noise by slamming the door. I was unaware of this, but my neighbor for the next two days brought this to my attention. I do appreciate Mike & Joe who work at the front desk.
Stayed 1 night in Jul 2024

2/10 Terrible

Alyson

Traveled with family
Terrible Terrible Terrible Do not stay here!
I booked this room after staying at the Grand Hilton Head. I went to check it out to make sure it was safe and when I got there there was pot smoking, scary activity, dirty, bugs, just disgusting! I cancelled my reservation and the girl at the front said all was good. They charged me $300 to hike I was eating dinner a few hours later. I called and the manager said he would not refund me! That is stealing.
Stayed 2 nights in Jun 2024

2/10 Terrible

Chloe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got bitten up multiple times by bugs while asleep had to take Benadryl because of swelling from the bug bites and the staff was very unhelpful when it came to wanting to change the bedding to help with the bugs said they’d leave it at our room since it wasn’t cleaned yet came back 6 and half hours later and it wasn’t there
Stayed 12 nights in Jun 2024

10/10 Excellent

Sunil

Stayed 3 nights in Jun 2024

10/10 Excellent

Felentia

Stayed 2 nights in Jun 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had roaches we left and did not stay we checked out.
Stayed 1 night in Jun 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Jayden

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I was harassed by another guest. My security slide lock was busted off the frame when I entered and the mini fridge was held on a shelf by card board boxes. This place was not as advertised.
Stayed 7 nights in Jun 2024

4/10 Poor

Kathryn

Stayed 1 night in Jun 2024

2/10 Terrible

Kathryn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room smelled like mold, fridge, microwave and phone did not work.
Stayed 3 nights in Jun 2024