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Candeo Hotels Hiroshima Hatchobori

3.5 star property

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Photo gallery for Candeo Hotels Hiroshima Hatchobori

Suite Room (with Private Spa Room) Non Smoking | Soundproofing, free WiFi, bed sheets
Lobby lounge
Hallway
Lobby
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
14-1 Hatchobori, Naka-ku, Hiroshima, Hiroshima, 730-0013
  • Hiroshima Central Shopping District
    ‪2 min walk‬
  • Kamiyacho
    ‪8 min walk‬
  • Hiroshima Museum of Art
    ‪8 min walk‬
  • Hiroshima (HIW-Hiroshima - Nishi)
    ‪8 min drive‬

Room options

View all photos for Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

Soundproofing, free WiFi, bed sheets

Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (16 ㎡)

View from room

Double Room, Non Smoking (16 ㎡)

  • 172 sq ft
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner King Room, Non Smoking (For 3 Adults) (19 ㎡)

View from room

Corner King Room, Non Smoking (For 3 Adults) (19 ㎡)

  • 205 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Corner King Room, Non Smoking (19 ㎡)

View from room

Corner King Room, Non Smoking (19 ㎡)

  • 205 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

  • 193 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [For 1 Guest] Run of the House, Non Smoking

Soundproofing, free WiFi, bed sheets

[For 1 Guest] Run of the House, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking (18 ㎡)

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking (18 ㎡)

  • 193 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking for single use

View from room

Double Room, Non Smoking for single use

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Twin Room, Multiple Beds, Non Smoking

  • 226 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Double Room, Non Smoking for single use

Soundproofing, free WiFi, bed sheets

Business Double Room, Non Smoking for single use

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room with desk, Non Smoking

Soundproofing, free WiFi, bed sheets

King Room with desk, Non Smoking

  • 205 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking

Deluxe King Room, Non Smoking | Soundproofing, free WiFi, bed sheets

Deluxe King Room, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Business Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Business Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for [For 2 Guests] Run of the House, Non Smoking

Soundproofing, free WiFi, bed sheets

[For 2 Guests] Run of the House, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Executive Twin Room, Non Smoking

  • 215 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for King Room with desk, Non Smoking for single use

Soundproofing, free WiFi, bed sheets

King Room with desk, Non Smoking for single use

  • 205 sq ft
  • Sleeps 1
  • 1 King Bed

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About this property

Candeo Hotels Hiroshima Hatchobori

3.5-star hotel in Hiroshima City Centre
Along with a full-service spa, this hotel has a restaurant and a sauna. WiFi in public areas is free. Other amenities include a hot tub, dry cleaning, and laundry facilities.
Candeo Hotels Hiroshima Hatchobori offers 183 air-conditioned accommodations with complimentary bottled water and bathrobes. 40-inch flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Hiroshima hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are 2 hot springs on site.

The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a full-service spa, Candeo Hotels Hiroshima Hatchobori features hot springs and a hot tub. This hot springs hotel also offers a sauna, a vending machine, and multilingual staff.

Candeo Hotels Hiroshima Hatchobori has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Candeo Hotels Hiroshima Hatchobori has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Things to do

  • 2 hot springs
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • 2 hot springs
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa tub

Accessibility

  • Elevator

More

  • 14 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CANDEO HOTELS HIROSHIMA HATCHOBORI Hotel
CANDEO HOTELS HATCHOBORI Hotel
CANDEO HOTELS HATCHOBORI
Candeo Hotels Hiroshima Hatchobori Hotel
Candeo Hotels Hiroshima Hatchobori Hiroshima
Candeo Hotels Hiroshima Hatchobori Hotel Hiroshima

Candeo Hotels Hiroshima Hatchobori Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1005 reviews
Rating 8 - Good. 310 out of 1005 reviews
Rating 6 - Okay. 81 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

arthur

Liked: Cleanliness, staff & service
Bathroom had mildew smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
This was both the cheapest and nicest place we stay at in Japan.
Stayed 1 night in Nov 2024

8/10 Good

Renata

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel had a lovely onsen. Breakfast was good. Room size better than some hotels we’ve stayed at through Japan. Hotel was not as clean as others we’ve stayed at (rug stains in room and halls) Staff was less able to help us figure out transportation than other Japan hotels we stayed at. Overall still good value
Stayed 2 nights in Nov 2024

8/10 Good

diana, north vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and location. Our room smelled of mildew/mould. I didn't like that. Otherwise, the spa, rooms and hotel were perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hiroshima Hatchobori exceeded my expectations. Our hotel room was comfortable and refined. For the price, I was expecting a more modest-sized room with budget decor/amenities; however, I found that our room was well-appointed and nicely designed. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite typhoon rain outside, this wonderful hotel provided some well needed luxury!
Stayed 1 night in Nov 2024

10/10 Excellent

Harvey H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury ambience
Stayed 3 nights in Oct 2024

10/10 Excellent

clifton, marysville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and large rooms! Great location to shopping, food and sites
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Susan

Traveled with partner
Disliked: Property conditions & facilities
The room that we’d booked was tiny: the bed was against a wall with about 30cm space the other side. The “bathroom” was incredibly small. So much so that we had to upgrade to a bigger room at an extorntionate cost. However, on the plus side it’s in a great location and clean.
Stayed 1 night in Oct 2024

6/10 Okay

Rusk

Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect stay close to everything and very nice and clean. A most stay hotel with very nice staff
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Overall feedback on candeo hotel
The location was excellent, room was small , service was good The room layout was a different from the picture i booked. Breakfast was substantial and good spread Staff were polite and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location and the onsen was great. The room was a good size although the bathroom was small
Stayed 2 nights in Oct 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but very nice hotel.
Very nice location, clean, comfortable and very friendly and helpful staff.
Stayed 3 nights in Sep 2024

8/10 Good

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent hotel within walking distance of Peace Park and other sights. Good breakfast. Only downside is that elevators take a long time to arrive.
Stayed 2 nights in Sep 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean modern hotel; close to the station on a main street, easy to walk around
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Yun

Traveled with group
Disliked: Property conditions & facilities
The property is not well maintained. The public bath and the rooms were not as clean as many of the other Japanese hotel chains in the same category.
Stayed 2 nights in Aug 2024

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Nice spa and facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. Amazing breakfast with lots of vegetarian options. The rooftop spa with hot pools and a sauna is a lovely way to relax at the end of the day.
Stayed 2 nights in Aug 2024