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Comfort Hotel Hiroshima Otemachi

3.0 star property

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Miscellaneous
Exterior
Dining
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Atomic Bomb Dome
    ‪13 min walk‬
  • Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(39 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

9.0 out of 10
Wonderful
(9 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Hotel Hiroshima Otemachi

3-star hotel in Hiroshima City Centre
This smoke-free hotel features self parking, dry cleaning, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This Hiroshima hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Comfort Hotel Hiroshima Otemachi is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 640 reviews
Rating 8 - Good. 257 out of 640 reviews
Rating 6 - Okay. 83 out of 640 reviews
Rating 4 - Poor. 12 out of 640 reviews
Rating 2 - Terrible. 6 out of 640 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Stayed 3 nights in Apr 2025

8/10 Good

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great location for seeing the sites-particularly, The Memorial Peace Park and Museum. Lots of transport and meal options within walking distance and convenience store next door for lunch and dinner options. Whilst being an older hotel,the staff make it memorable and its definitely clean and tiny with good facilities. Would definitely recommend staying.
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in name and experience

My wife and I enjoyed our stay. The staff are friendly and helpful, the cafe and library area is a nice place to rest a while and the luggage lockers near reception are really convenient.
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

MaryLou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Anitza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a good complimentary breakfast. I appreciate that staff assigned seats during busy breakfast hours. Hotel offers good luggage storage. Convenient location to main areas such a Hodontori street and Peace Park.
Stayed 2 nights in Apr 2025

10/10 Excellent

dave

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within 5 mins walking distance to Chuden-Mae street car station. 10 minutes walking to the Hiroshima Peace Memorial Museum. Many local dining options and a Family Mart next door. Friendly staff, morning breakfast provided. Again, great location
Stayed 2 nights in Mar 2025

8/10 Good

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel only 8 minutes walk from the peace park with everything you will want to see like the museum, eternal flame and the atomic dome. Also you can get the boat to miyajima next to the dome and a little further to the castle. Just a 5 minute uber ride to the eating and drinking area (£5:50) and about the same to the bus/train station where the airport limousine drops you off. Bit of a detailed review, but everything I want to now when looking for a hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ward, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located near Peace Memorial Park and a short bus ride to Hiroshima Station.
Stayed 1 night in Apr 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Mar 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Amenities
Close to streetcar station (Chuden-Mae) and museums are walking distance. I will recommend this place anytime.
Stayed 1 night in Mar 2025

10/10 Excellent

Ajit

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean place
Stayed 3 nights in Mar 2025

6/10 Okay

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was on the smaller side and the bed was uncomfortable. The pillows were especially uncomfortable being rock hard and the AC did not work, only pushing out heat. The biggest issue however was the other guests on our floor being super loud and running down the halls at times, the rooms are not very sound proof. This is no fault of the hotel itself though as the staff were very pleasant and accommodating. The rating is mostly due to the comfortability but it’s a cheap place to stay and the location is pretty good.
Stayed 2 nights in Mar 2025

6/10 Okay

Kristy

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good location and what can be expected of a budget hotel. The breakfast was subpar, compared to other hotel breakfasts I’ve had in Hiroshima. After the 2nd day, I just skipped it. The room carpet was soiled, over due for a deep cleaning. The bed was okay, kind of comfortable, the pillows were a thin foam, not as comfortable. The rest of the room was good and bathroom was useful. The coin laundry was helpful. I would probably search for another option when returning to Hiroshima unless they cleaned the carpets and switched up the breakfast.
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a reasonable price.

Very nice hotel at a reasonable price with a basic breakfast included. We had a corner room which was large by Japanese standards. The hotel is well located yet quiet at night. My only criticism is that the pillows were very hard and uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ka Yue Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful. Rooms very small for people who are travelling, quite hard to have room to open our suitcases but overall good facilities and good experience.
Stayed 2 nights in Feb 2025

8/10 Good

Shiho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry basket is something that you can't find in a hotel laundry room so easily. The free breakfast was excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

Beatriz

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and enjoyed breakfast options. Would stay again
Stayed 2 nights in Jan 2025

6/10 Okay

Meghan

Traveled with family
Liked: Staff & service
Affordable and central location. The breakfast was great. Hotel is slightly dated and has a strange odour.
Stayed 3 nights in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent three star property close to all the major attractions
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Good service. Okay breakfast.
Stayed 4 nights in Dec 2024