Comfort Hotel Hiroshima Otemachi

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi
Dining
Lobby
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    6 min walk
  • Hiroshima Central Shopping District
    8 min walk
  • Hiroshima Peace Memorial Museum
    9 min walk
  • Hiroshima (HIW-Hiroshima - Nishi)
    14 min drive

Room options

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking (Compact)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (Compact)

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Hotel Hiroshima Otemachi

3-star hotel in Hiroshima City Centre
This smoke-free hotel features self parking, dry cleaning, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This Hiroshima hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Comfort Hotel Hiroshima Otemachi is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 514 reviews" "
Rating 8 - Good. 208 out of 514 reviews" "
Rating 6 - Okay. 74 out of 514 reviews" "
Rating 4 - Poor. 8 out of 514 reviews" "
Rating 2 - Terrible. 4 out of 514 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anita van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible to everything.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dusty but otherwise very clean. Complimentary breakfast was delicious and staff were amazing — attentive, welcoming, and helpful. Rooms are quite small, so just be aware! Wasn’t an issue for us since we were travelling light and didn’t plan to spend too much time in the room aside from sleeping, anyway. Great location, easy to walk to the Peace Park and lots to see and eat in the area. Conveniently located near streetcar stop, so navigating throughout the city was easy.
Stayed 2 nights in Sep 2024

8/10 Good

Barbara, Converse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we selected was the Queen compact. In retrospect, I missed the compact part when booking because the space was very tight for two adults, especially for my 6ft 2in husband. We managed okay because we packed carry on suitcases and backpacks. If you have full size luggage, it's a no go. The breakfast buffet was delicious and generous. Despite large crowds on one of the busy mornings, the staff managed it well and there was no lack. They accommodated storing my temperature sensitive medication and travel cooler in the hotel's refrigerator and freezer since the room's mini fridge was not cooling enough. My only complaint would be the bed. It was rather stiff, including the pillows, the blanket felt small for the two of us, and unfortunately, we didn't find a spare. Every time we shifted in bed, we felt the movement, which meant light sleep. Overall, the accommodation served its purpose for three nights and the staff was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Very nice and clean rooms. Would recommend staying
Stayed 2 nights in Sep 2024

8/10 Good

Yang, Monterey Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Daily breakfast is great!
Stayed 5 nights in Sep 2024

10/10 Excellent

Victor, Rahway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful when we needed medical assistance
Stayed 3 nights in Sep 2024

10/10 Excellent

Lizdalia, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno me encantó
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2024

10/10 Excellent

christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't say in the listing but had a laundromat in the lobby
Stayed 1 night in Aug 2024

8/10 Good

christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with foreign language accommodation. Didn't like how compact the room was but thats on me, should have read the room description closer.
Stayed 1 night in Aug 2024

8/10 Good

chico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ed, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff, free breakfast and convenient laundry room are hands down in my book!
Stayed 6 nights in Aug 2024

8/10 Good

Torin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First inpressions not as good as the main lobby has a smoking room right outaide the elevator whoch becomes the first thing nitocable in the elevator and lobby and my forst experience with the staff felt a bit impatient as i was reading the check in machine. The smoke is not noticable once you head towards the upper levels and rooms. Only other thing of note is a slight stain on the wall above the can trash bin in my room but still seemed cleaned and sanitized as much as it could. Howver every day after entirely improved with amazong breakfast, amazong locations to hiroshima center, and further interactions with the staff was very nice and pleasant. Overall an 8/10 i was worried from first impressions but the room, staff, area, and breakfast were great. Just dislike the smoke room and its location
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Clean and streamlined hotel. Great price, helpful staff. Really good breakfast buffet as well.
Stayed 2 nights in Jul 2024

8/10 Good

swee a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all amenities, close to the peace park, shopping, bus station and dining etc.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shalabh

Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great located hotel
Very well located hotel. Nice and friendly staff. Lots of added extras such as free coffee at reception Room was very clean and spacious 15 minutes walk from bus station
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jun 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant.
Stayed 1 night in Jul 2024

8/10 Good

Saori

Traveled with family
Liked: Cleanliness
It was good :)))
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Propre et en bon état. Agréable pour notre nuit sur place
Stayed 3 nights in Apr 2024

10/10 Excellent

Segundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent breakfast buffet
Stayed 2 nights in Jun 2024

6/10 Okay

Jinghua

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024