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ANA Crowne Plaza Hiroshima by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Hiroshima by IHG

Lobby
BBQ/picnic area
Executive lounge
Chapel
Standard Room, 2 Twin Beds, Club Lounge Access (High Floor) | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
$102
Sep 28 - Sep 29

Explore the area

View in a map
7-20 Naka-machi Naka-ku, Hiroshima, Hiroshima-ken, 730-0000
  • Place, Hiroshima Peace Memorial Park
    ‪4 min walk‬
  • Place, Hiroshima Peace Memorial Museum
    ‪4 min walk‬
  • Place, Atomic Bomb Dome
    ‪9 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Room (Upgraded)

Room amenity

Standard Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, City View

Room amenity

Premium Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Twin Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

Room amenity

Standard Room, 2 Twin Beds, City View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access

Executive lounge

Junior Suite, 2 Twin Beds, Club Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access

Executive lounge

Junior Suite, 2 Twin Beds, Club Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds

7.6 out of 10
Good
(9 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

Room amenity

Premium Room, 1 King Bed, Smoking, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Room amenity

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Room amenity

Standard Room, 2 Twin Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Club Lounge Access

Room amenity

Standard Room, 1 Double Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Executive lounge

Standard Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

Room amenity

Standard Room, 1 Queen Bed, Smoking, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access (High Floor)

Executive lounge

Standard Room, 2 Twin Beds, Club Lounge Access (High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access (Worklife)

Executive lounge

Premium Room, 2 Twin Beds, Club Lounge Access (Worklife)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Executive lounge

Standard Room, 2 Twin Beds, Club Lounge Access

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

Room amenity

Standard Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

Room amenity

Premium Room, 2 Twin Beds, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Smoking, City View

Room amenity

Standard Room, 1 Double Bed, Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access (Worklife)

Executive lounge

Junior Suite, 2 Twin Beds, Club Lounge Access (Worklife)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

Executive lounge

Premium Room, 2 Twin Beds, Club Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

ANA Crowne Plaza Hiroshima by IHG

4-star hotel in Hiroshima City Centre
3 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
ANA Crowne Plaza Hiroshima by IHG offers 402 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

ANA Crowne Plaza Hiroshima by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
ATAGO - This fine-dining restaurant serves lunch and dinner.
The Lounge - Onsite bar. Open daily.
FRUITIER - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
TAO LI - This restaurant serves lunch and dinner. Open daily.
UNKAI - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ATAGO
  • FRUITIER
  • TAO LI
  • The Lounge
  • UNKAI

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Onsite self-parking is limited (80 spaces) and available on a first-come, first-served basis. Additional offsite parking is available at Otemachi Grand Parking, located 547 yards (500 meters) away, at a surcharge of JPY 120 per 20 minutes from 8 AM to 10 PM, and JPY 100 per hour from 10 PM to 8 AM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 2000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza
Ana Crowne Plaza Hiroshima
Ana Hiroshima
Ana Hiroshima Crowne Plaza
Crowne Plaza ANA Hiroshima Hotel
Crowne Plaza Ana Hiroshima
Crowne Plaza Ana Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Ana Crowne Plaza
Hiroshima Crowne Plaza
Ana Crowne Plaza Hiroshima Hotel Hiroshima

ANA Crowne Plaza Hiroshima by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveler
Liked: Property conditions & facilities
Like = location. Cleanness Don’t like = no pool
Stayed 5 nights in Jun 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed very much staying at the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Harry, SAN JOSE

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent pastry chef!
Stayed 2 nights in May 2025

10/10 Excellent

Mara, Oak Park

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice to let me leave my backpack to go on my tour and check in afterwards. My stay was only for a night but I was comfortable my whole stay. They have two choices of breakfast, Western and Japanese. I chose the Japanese breakfast and it was good. The hotel is close proximity to the peace memorial park and other restaurants and convenience stores.
Stayed 1 night in May 2025

8/10 Good

Peter, Lincoln

Stayed 2 nights in Apr 2025

10/10 Excellent

Coral

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, definitely come back. Close to Lawson, Starbucks, Peace Memorial Park and ferry to Myjami
Stayed 2 nights in May 2025

8/10 Good

Russell

Traveled with family
Couldn’t check in until 4:30 pm. The room wasn’t ready.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Jonathan

Liked: Cleanliness
I liked the idea of the hotel as it’s close to the peace museum. The staff are nice, but even with google translate two concierge employees couldn’t help me to find dinner options, even with such a basic request. The room is nice and clean but the shower / bathroom just has a feeling of low cost when this is clearly a luxury hotel. The lack of plugs in the room isn’t ideal when needing to charge multiple Devices. The rooftop view is very mediocre and the Restraunt on the roof is quite unappealing. With that said I did think the room and lobby were nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Stayed 2 nights in Apr 2025

10/10 Excellent

catriona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay when visiting Hiroshima and wanting access to the Peace Park. So walkable. Staff are super helpful. Beds were comfie and rooms large enough for our family. Overpriced food and drinks at the hotel but so many options on your doorstep. Would totally recommend. Brilliant service including late checkout for IHG members until 2pm.
Stayed 1 night in Apr 2025

4/10 Poor

Carolyn

Location was good, but room was so small for luggage and two people. Shower was in bath with cheap shower curtain. No space on counter. Lights were harsh.
Stayed 1 night in Apr 2025

10/10 Excellent

Linnith

Stayed 1 night in Apr 2025

10/10 Excellent

Hana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, and the staff was very helpful. It would be nice to have onsite laundry facilities for a long stay, but we found a very convenient facility within 2 blocks. They have a laundry service that is priced by piece, which was a bit pricey. Otherwise, a great stay - if you can book with 22nd floor lounge access, do so. It was nice to begin and end the day there with beautiful views of the city and islands.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very misleading photo. You get what you pay for I guess. Room was so small and outdated. Floor carpet leading into room was falling apart. Hotel needs an upgrade for sure
Stayed 2 nights in Mar 2025

8/10 Good

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to visit Peace Park and Museum. Large rooms, comfortable beds and friendly staff. Excellent Teppanyaki on site and cute coffe shop in the lobby
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund policy

The hotel was excellent. The reason why I was disappointed was because of the change policy. My plans changed so I had to move my stay forward one week. There was absolutely no compensation given for that. I have been a faithful client for Hotels.com and I hope to continue. However if the penalty is not adjusted in some way I will be moving to one of your competitors. The policy used to be that a no show would be charged for that one night then reservation cancelled. Hopefully you can make an adjustment so that I can remain a good customer. Check my past history. Thank you for your attention to this.
Stayed 2 nights in Mar 2025