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ANA Crowne Plaza Hiroshima by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Hiroshima by IHG

Lobby
Exterior
Executive lounge
Standard Room, 2 Twin Beds, Club Lounge Access (High Floor) | 1 bedroom, premium bedding, down comforters, in-room safe
Junior Suite, 2 Twin Beds, Club Lounge Access (Luxury Bath View) | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
7-20 Naka-machi Naka-ku, Hiroshima, Hiroshima-ken, 730-0000
  • Hiroshima Peace Memorial Park
    ‪4 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪4 min walk‬
  • Atomic Bomb Dome
    ‪9 min walk‬
  • Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Room (Upgraded)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Twin Beds

  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Room

  • 193 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Accessible

Premium Room, 2 Twin Beds, Accessible | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Premium Room, 2 Twin Beds, Accessible

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access

Junior Suite, 2 Twin Beds, Club Lounge Access | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds, Club Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access

Junior Suite, 2 Twin Beds, Club Lounge Access | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds, Club Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Smoking, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Club Lounge Access

Executive lounge

Standard Room, 1 Double Bed, Club Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed, Smoking, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access (High Floor)

Executive lounge

Standard Room, 2 Twin Beds, Club Lounge Access (High Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access (Worklife)

Executive lounge

Premium Room, 2 Twin Beds, Club Lounge Access (Worklife)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Double Bed, City View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Twin Beds, Smoking, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Smoking, City View

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Double Bed, Smoking, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access (Worklife)

Junior Suite, 2 Twin Beds, Club Lounge Access (Worklife) | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds, Club Lounge Access (Worklife)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

Premium Room, 2 Twin Beds, Club Lounge Access | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Twin Beds, Club Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, City View

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access (Luxury Bath View)

Junior Suite, 2 Twin Beds, Club Lounge Access (Luxury Bath View) | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds, Club Lounge Access (Luxury Bath View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Twin Bed

  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

ANA Crowne Plaza Hiroshima by IHG

4-star hotel in Hiroshima City Centre
3 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
ANA Crowne Plaza Hiroshima by IHG offers 402 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

ANA Crowne Plaza Hiroshima by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
ATAGO - This fine-dining restaurant serves lunch and dinner.
The Lounge - Onsite bar. Open daily.
FRUITIER - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
TAO LI - This restaurant serves lunch and dinner. Open daily.
UNKAI - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ATAGO
  • FRUITIER
  • TAO LI
  • The Lounge
  • UNKAI

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Onsite self-parking is limited (80 spaces) and available on a first-come, first-served basis. Additional offsite parking is available at Otemachi Grand Parking, located 547 yards (500 meters) away, at a surcharge of JPY 120 per 20 minutes from 8 AM to 10 PM, and JPY 100 per hour from 10 PM to 8 AM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 2000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza
Ana Crowne Plaza Hiroshima
Ana Hiroshima
Ana Hiroshima Crowne Plaza
Crowne Plaza ANA Hiroshima Hotel
Crowne Plaza Ana Hiroshima
Crowne Plaza Ana Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Ana Crowne Plaza
Hiroshima Crowne Plaza
Ana Crowne Plaza Hiroshima Hotel Hiroshima

ANA Crowne Plaza Hiroshima by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to visit Peace Park and Museum. Large rooms, comfortable beds and friendly staff. Excellent Teppanyaki on site and cute coffe shop in the lobby
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund policy

The hotel was excellent. The reason why I was disappointed was because of the change policy. My plans changed so I had to move my stay forward one week. There was absolutely no compensation given for that. I have been a faithful client for Hotels.com and I hope to continue. However if the penalty is not adjusted in some way I will be moving to one of your competitors. The policy used to be that a no show would be charged for that one night then reservation cancelled. Hopefully you can make an adjustment so that I can remain a good customer. Check my past history. Thank you for your attention to this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Iain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Stayed 1 night in Feb 2025

10/10 Excellent

brad

Stayed 2 nights in Jan 2025

10/10 Excellent

Eleodoro

Stayed 4 nights in Jan 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Lawson is around the corner too for convenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. About 10 minutes walk from the Bus Center, n bus stops around the hotel. 3 minutes walk to the Peace Park. Shopping street and restaurants. pretty much everywhere is within walking distance. Breakfast is good. Staffs are helpful. Definitely recommend.
Stayed 5 nights in Jan 2025

10/10 Excellent

Samuel

Stayed 2 nights in Jan 2025

10/10 Excellent

KAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Amenities
Great Hotel, staff are very friendly and helpful. Great location !
Stayed 3 nights in Jan 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close the the Atomic Dome, shopping street and subway and tram.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julian

Stayed 1 night in Aug 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Perfect Location

Great hotel in a perfect location. Near Peace Memorial Park, which every human should visit, if possible. Close to shopping and restaurants. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Spacious rooms, friendly staff, walkable to Peace Park
Stayed 3 nights in Dec 2024

6/10 Okay

Wai Kwan Paul

Close to the A-bomb Dome, but...

If you only spend a night or two and mainly visit the Hiroshima Peace Memorial Museum, this hotel is only minutes away on foot. Otherwise, this place isn't close to the Hiroshima station. The room I got was surprisingly tiny for the price, but at least their shower is very powerful and the bed is comfortable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Woogeun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service, nice location
Stayed 3 nights in Nov 2024

2/10 Terrible

Shally

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a standard room, 2 Twin beds & the room is small & 2 twin beds sat side by side. I can hardly climb up from the end of the bed next to the window. I checked & was told I had booked a compact twin beds. If I had seen the wording of “Compact”, I won’t book this room. I ended up upgrading the room & I am happy to pay extra. We have stayed with ANA Kobe before traveling to Hiroshima & the room provided matched with the room description of standard room, 2 twin beds. ANA Hiroshima was the first ANA we had bad experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to that sad Hiroshima museum and the dome. The staff is super helpful and helped us ship our luggage to the next location. The restaurant is really good. They also have really fun amenities like an eye mask and a great bath tub. They also have netflix on their TV you just login to which was really nice. Also got a massage there for like $35 and it was awesome.
Stayed 2 nights in Nov 2024

8/10 Good

heidi

Liked: Staff & service, property conditions & facilities
a
Stayed 2 nights in Nov 2024