This hotel features concierge services, free WiFi in public areas, and multilingual staff. Other amenities include a vending machine. Housekeeping is available on request.
Randor Hotel Hiroshima Prestige offers 43 air-conditioned accommodations with slippers and hair dryers. Kitchenettes offer microwaves and cookware/dishes/utensils.
Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.
Randor Hotel Hiroshima Prestige features a vending machine, multilingual staff, and concierge services. Wireless Internet access is complimentary.
Randor Hotel Hiroshima Prestige has designated areas for smoking.
Languages
Chinese (Cantonese), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
In-room kitchenette
In-room microwave
Mini-fridge
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Change of towels on request
Concierge services
Housekeeping (on request)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Housekeeping fee: JPY 3000 per day
Rollaway bed fee: JPY 2000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Randor Hiroshima Prestige
Randor Hotel Hiroshima Prestige Hotel
Randor Hotel Hiroshima Prestige Hiroshima
Randor Hotel Hiroshima Prestige Hotel Hiroshima
Randor Hotel Hiroshima Prestige Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a clean and nice hotel. The staff was not as friendly as other hotels though. They had a difficult time finding my reservation despite me providing a copy of my reservation.
The hotel is modern, clean, close to the main JR station and also close to the local tram service whicg we used daily. We recommend staying here if you are looking for a value based room. They do not offer daily cleaning unless you pay a fee. My only complaint is that the manager wanted to charge us 2000 yen to check in 50 minutes prior to the normal check in time (3pm) because as per the manager, “they are running a business”. We understand paying for an early check in time had it been hours prior to the normal check in time. Ironically they said they would take our luggage to the room but we could not go in without paying. If the manager really understood business he would have forgiven the fee to gain goodwill and a perfect review. Sometimes you have to look at the forest instead of the trees. Some management training will help him do better in future.
We had a good stay at this hotel. As others have mentioned, it is very close to the train station. It's also close to several streetcar stops. There are some good restaurants and convenience stores nearby. The rooms are spacious with nice bathrooms and a separate kitchenette area. We also liked the in-room washing machine and the roof-top terrace. The self-check-in process was cumebrsome for a large group--we had to keep entering the same information over and over again. Best feature: comfy pajamas.Biggest complaint: arrangement of beds. One of our units had two double beds which were arranged adjacent to each other with no space in between and no ability to move them, which had the effect of making one giant bed instead of two.
Good hotel within a reasonable distance of the main Hiroshima station (available to get JR local, Shinkansen, and streetcars alongside taxi) front desk not available from between 11pm through to 8am
Room was new, modern and comfortable. Check in was very fast and simple. Location was good as it was near the station, but we did have difficulty finding places to eat and get groceries. Probably due to our lack of knowledge of the area and given our Japanese is very poor.
The roof top area was a nice surprise and had reasonable city views.
The Peace Park was straight down the road the hotel is on, and was super easy to get to.
Nice apartment style room. Was an issue for us that the washing machine did not also dry and there was minimal hanging space for 3 adults despite being a large room. Was able to request an iron at the front desk. Was a short walk from Hiroshima station. Close to a variety of restaurants and shopping. The street car goes past here however we just walked to the peace memorial park and castle as it wasn't too far and allowed us to explore more local shopping.
We enjoyed our two night stay at this hotel. It was very conveniently located and a quick walk from the train station. We did wish we had asked for a room on a higher floor. The view from the top floor terrace was amazing, but we were on the ground floor with a view of nothing. This room was really large compared to most of the places we stayed in Japan. There was also a washing machine in the bathroom which we weren’t expecting but really appreciated!