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Sheraton Grand Hiroshima Hotel

4.5 star property

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Club Suite, 1 Bedroom, Corner | In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, lunch served
Lobby
Banquet hall
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
$186
Dec 18 - Dec 19

Explore the area

View in a map
12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0053
  • Place, Mazda Zoom-Zoom Stadium
    ‪12 min walk‬
  • Place, Shukkeien
    ‪13 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪17 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(42 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | In-room safe, desk, laptop workspace, blackout drapes

Club Suite, 1 Bedroom, Corner

  • 861 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(25 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | In-room safe, desk, laptop workspace, blackout drapes

Club Suite, 1 Bedroom, Corner

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Hiroshima Hotel

4.5-star hotel in Hiroshima City Centre
This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Sheraton Grand Hiroshima Hotel offers 238 accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include massages.
In addition to an indoor pool, Sheraton Grand Hiroshima Hotel provides a hot tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Sheraton Grand Hiroshima Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Bridges - Onsite restaurant.
MIYABI-TEI - This restaurant serves lunch and dinner. Open daily.
Lobby Lounge - Onsite restaurant. Open daily.
MIYABI-TEI Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,950 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bridges
  • Lobby Lounge
  • MIYABI-TEI
  • MIYABI-TEI Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: JPY 10 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1950 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000 per night
  • Facilities fee: JPY 1650 and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hiroshima Sheraton
Hotel Sheraton Hiroshima
Sheraton Hiroshima
Sheraton Grand Hiroshima
Sheraton Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel
Sheraton Grand Hiroshima Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel Hiroshima

Reviews

Sheraton Grand Hiroshima Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 716 out of 1007 reviews
Rating 8 - Good. 207 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

Reviews

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

8/10 Good

Mamta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Room was spacious and very clean. Very convenient to train station and easy to catch airport bus close by. Only downsides were the hotel did not have coin laundry and had to pay extra fee to use gym. Would still highly recommend
Stayed 1 night in Aug 2025

6/10 Okay

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, nice amenities and the staff is super kind and gentle
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It’s located in a perfect spot in the city. Reason why I recommend it.
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Amenities
Love the location and the hotel is very spacious and nice. Having laundry facilities would have been nice.
Stayed 2 nights in Jul 2025

8/10 Good

Nici

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were family of 3. My bed was right next to the open living setup, where sink station was right next my bed, so I couldn't sleep well, every time anyone woke up. The room setup didn't feel like family friendly. May be for a solo business traveler even though the cost was not low.
Stayed 1 night in Jun 2025

2/10 Terrible

Jean-Pierre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
not much to do near the hotel. we therefore rely on the hotel restaurants. for some reasons all restaurants were always fully booked for all 3 meals. but when going to the restaurants., it was always empty. we were really disappointed since we paid a lot of money for this hotel. it was our last 2 days in japan and we wanted to spend it away from the crowd and all the action. very disappointing . lots of staff and polite but not useful .
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent, San Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The breakfast buffet was very good, and we tried the dinner buffet once and it was also quite good. Very convenient location, as it was right next to Hiroshima station. I was disappointed that access to the pool was not included.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location was excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel , right by the train station. Very clean , nice stuff
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria Isabel Lopez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location in Hiroshima

Perfect location right in Hiroshima Station. Accessible to all public transport. Rooms are big. Buffet breakfast offers a wide variety of Western and Japanese breakfast. The Lounge offers a great meal and snacks with wine etc for happy hour.
Stayed 2 nights in May 2025

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super convenient. Next to train station.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel very much! You can’t beat the location next to the train station. Both restaurants in the hotel were delicious and so were the drinks in the bar on the 7th floor. The staff was very welcoming and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the shower was fantastic! Walking distance to the train station made it exceptionally convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Leftheris

The hotel was conveniently located next to train station. Room was spacious and well appointed with all comforts. Food was very good and service was great. A hotel stay worth returning to.
Stayed 1 night in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Beautiful hotel Nice rooms and restaurant / lounge Pool use has a charge of 15000 yen per night.
Stayed 1 night in May 2025

4/10 Poor

Geoffrey

Disliked: Staff & service, property conditions & facilities, room comfort

Over priced, overly crowded , old and outdated

There is no security between the floors in this hotel. So you can use the lift to go to any floor without a room key card. This also works for people off the street so make sure not to leave valuables in your room as the door is open when they clean. The layout of the room means the bathroom and toilet open directly into the sleeping area and the hand basin is in the open facing your bed. Our room smelled strongly of bleach because of the shower and it was was not pleasant. The carpet was dirty in our room and could use a stream clean. The club lounge is very small, with very few options so don't waste your money getting the upgrade. The breakfast queue was very long and if you go after 7.30 am expect to be waiting for the plethora of tour groups to take their time.
Stayed 3 nights in May 2025

10/10 Excellent

Cheng S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kimiko

Stayed 2 nights in May 2025