Hitchin Priory

3.5 star property

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January 2025

Photo gallery for Hitchin Priory

Garden
Hallway
Individually decorated, individually furnished, desk, blackout drapes
Interior
Daily full breakfast for a fee

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

Map
Tilehouse Street, Hitchin, England, SG5 2TS
  • Top Field
    15 min walk
  • Gordon Craig Theatre
    9 min drive
  • Stotfold Watermill & Nature Reserve
    12 min drive
  • London (LTN-Luton)
    21 min drive

Room options

Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Single Room

  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premium Double Room, 1 King Bed

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hitchin Priory

3.5-star Hitchin hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and barbecue grills are onsite.
Hitchin Priory offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 12 meeting rooms are available. This Tudor hotel also offers a terrace, barbecue grills, and a garden. Complimentary self parking is available on site.

Hitchin Priory is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Delme - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 9.50 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Delme

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 12 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1700
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between August 20 and August 20.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.5 to 12.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hitchin Priory Hotel
Priory Hotel Hitchin
Hitchin Priory Hotel Hitchin
Hitchin Priory England
Hitchin Priory Hotel
Hitchin Priory Hitchin
Hitchin Priory Hotel Hitchin

Hitchin Priory Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 89 reviews" "
Rating 8 - Good. 34 out of 89 reviews" "
Rating 6 - Okay. 18 out of 89 reviews" "
Rating 4 - Poor. 11 out of 89 reviews" "
Rating 2 - Terrible. 6 out of 89 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Not somewhere I’d stay again
Had to move rooms once as no TV 2nd room, wrapper found in room on radiator so unconvinced on level of clean. No headboard on the bed so sat up against the wall with the one pillow available Earliest breakfast 08:00 so despite paying with the booking was unable to get food before having to leave for work.
Stayed 1 night in Oct 2020

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location
Stunning hotel set in a beautiful setting. Fantastic food and great staff
Stayed 1 night in Oct 2020

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

4/10 Poor

Dylan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

John, Grimsby

Traveled with partner
Liked: Cleanliness, staff & service
The hotel staff made every effort to make our trip a success. The food we had was excellent. On the negative side: I paid extra for a large double room to enable my wife and I to have room to sit in view of restricted movement within the hotel. Our room was large but the space was taken up by an extra bed and we only had one chair! I wanted to book a meal in advance but the hotel's meal booking system told me there were no places available. When we got there we could have booked any time. The hotel needs to provide much more accurate information before guests arrive.
Stayed 3 nights in Oct 2020

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on hotel
Amazing old priory building. Service first class. Wonderful hotel.
Stayed 1 night in Sep 2020

6/10 Okay

alex

Traveled with group
Liked: Cleanliness
Safe place to stay during COVID
Great COVID precautions- felt very safe there. The down side of this was that service was slow but we accept this at these times. What would have been a stunning building has been somewhat wrecked with not so modern alterations/additions which is sad. Fantastic location & grounds.
Stayed 1 night in Sep 2020

8/10 Good

Michele, St Mary's Bay Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and a very convenient location
Stayed 1 night in Sep 2020

8/10 Good

Neil, Uk

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent slice of history to stay in, grounds were beautiful and peaceful. Nothing was too much trouble for the staff. A special mention for Luke who made our stay even better
Stayed 2 nights in Sep 2020

6/10 Okay

Anthony

Liked: Room comfort
Quiet night but room tired and really ready?
It was the first week since reopening post Covid lockdown and things were clearly still working up. Bed very comfortable and room quiet - major pluses for us. Surprised that things not quite working such as shaver socket, dripping hot water tap in sink, door lock took a lot of twirling before it engaged, wet patches on carpet in entrance part of room - perhaps recent cleaning that had not dried properly. All reported as leaving to local management for attention. Shower easily controllable and good flow Breakfast (Hotels.com clients asked to pay extra) - delivered to rooms currently - asked when we wanted it said 9:00, suggested it'd be busy we said OK 9:15, by 9:30 had not arrived so called, told on way, when still not there 9:45 rang again to chase. Eventually delivered 10:00. Not all expected contents as advertised - no fruit or cereal, nor milk for coffee / cereal. Enjoyed bacon bap albeit coolish - room a long way from reception and kitchen. We solved mystery of where our previous breakfast had been delivered to on way out - a bag clearly labelled for 41 sitting on floor outside 47 On site Parking arrangements (400 yards from hotel) OK too Double billed - I said I thought I had already paid but assured not, sorted out once returned home and in doing so hotel promptly refunded duplicated charge + most of supplement we were charged for breakfast. Restaurant and bar unused as an overnight to save driving home after a meal in a favourite local restaurant
Stayed 1 night in Sep 2020

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel.
Delightful hotel. Beautiful room in the old coach house with door straight to the outside. Very peaceful place and helpful members of staff.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
A tired out and run down hotel
The main building itself looks nice but the annex is in a very poor state with patchy paintwork, exteremly thin walls and a lumpy and uncomfortable bed. The staff were friendly but in general the whole place is a bit run down and poor value for money. We wont be staying again any time soon!
Stayed 1 night in Feb 2020

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stopover
Bed very hard, room very dated in need of upgrade
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired, disappointing, basic & needs major refurb
Hotel very tired, and just doesn’t resemble the photos advertised in the slightest. From the moment we arrived in the car park, which was covered with parking warning signage, we were sceptical. Polite and pleasant staff checked us in, but then allocated us a room which, at best could be described as tired, dilapidated and basic. The whole annex in which the room was housed felt dated; the walls covered in dots and dabs of paint covering old marks etc; the carpet threadbare and the room looked more 1980s than 2020s. It really didn’t stand up against its price tag, when a comparable price got a clean, modern and more relaxing double room at a nearby Premier Inn. We opted not to stay the night in the end - as we just didn’t feel comfortable, though credit to the staff they were apologetic for the inconvenience. Couldn’t fault them, simply the hotel and dated facilities.
Stayed 1 night in Jan 2020

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Sean

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Stu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff manning the Reception were excellent, and very good quiet night's sleep. (I found the pillows were perfect for me).
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience. Thank you. ...............
Stayed 1 night in Dec 2019

8/10 Good

Thomas

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful building in an amazing setting, nicely decorated in the public areas and evidently maintained with care and high standards. But... breakfast was completely self-service and the two toasters only worked at half their capacity: 4 of the 8 toasting slots failed to heat up. The demand for toast is always high, so this created an impression of inefficiency and/or carelessness. My ‘economy single room’ contained the most uncomfortable bed l’ve ever paid to sleep in. The spavined springs complained with every movement, and a ratty old duvet had been inserted under the mattress protector in an effort to reduce the impact of lumps and failed suspension. I’ve seen better at the tip! All this came to light when l remade the bed, which was necessary because the bottom sheet lifted off when l turned back the upper duvet. It hasn’t been tucked in, let alone made with hospital corners. Overall, a class act spoilt by a couple of false economies!
Stayed 1 night in Dec 2019