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Ciao SaiGon Hotel & Spa

4.0 star property

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Photo gallery for Ciao SaiGon Hotel & Spa

Lobby
Outdoor pool
Courtyard
Hallway
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
$45
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000
  • Place, Parkson CT Plaza
    ‪5 min walk‬
  • Place, Hoang Van Thu Park
    ‪7 min walk‬
  • Place, Gia Dinh Park
    ‪12 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪7 min walk‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 3

View all photos for Deluxe Double with Window

Deluxe Double with Window | Minibar, in-room safe, desk, blackout drapes

Deluxe Double with Window

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Window

Family Room with Window | Minibar, in-room safe, desk, blackout drapes

Family Room with Window

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Double with Window

Suite Double with Window | Minibar, in-room safe, desk, blackout drapes

Suite Double with Window

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2

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About this property

Ciao SaiGon Hotel & Spa

4-star Ho Chi Minh City hotel, connected to a shopping center in Tan Binh
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, concierge services, and dry cleaning.
Ciao SaiGon Hotel & Spa offers 60 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Ciao SaiGon Hotel & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ciao SaiGon Hotel & Spa is a smoke-free property.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 2,016 buildings
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Reviews

Ciao SaiGon Hotel & Spa Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 100 out of 267 reviews
Rating 8 - Good. 111 out of 267 reviews
Rating 6 - Okay. 31 out of 267 reviews
Rating 4 - Poor. 14 out of 267 reviews
Rating 2 - Terrible. 11 out of 267 reviews

Reviews

10/10 Excellent

RAM SHARAN

Traveled with family
Liked: Amenities
Hospitality
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas, Choctaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Vincent, Houston

Traveled with family and small children, Traveled with family
Very good hotel. We will come back in future.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Amenities
Terrible hotel. Would not stay there again
Stayed 1 night in Jun 2025

8/10 Good

Robert, Sherburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I thought the hotel lack was the breakfast menu was very small and the hotel pool hours were very short. You could not come home after a day of shopping and relax in the pool because it close so early.
Stayed 4 nights in Mar 2025

6/10 Okay

Bao, Victorville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok or very good, but the one thing I don’t like beca It is look like they’re cheating me, when I’m looking the hotel, the pictures they’re show very nice ( because they have another with the same name or they’re the same) and the pictures I saw very nice, so after i ready booking, they sent me another one. That ok . I’m very easy person.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Trang

Stayed 3 nights in Jan 2025

6/10 Okay

Raffaele

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thuylan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Hau

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area. Good environment
Stayed 1 night in Aug 2024

10/10 Excellent

Thuylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed overnight waiting to transit to another flight so was very conveniently located close to the airport
Stayed 1 night in Aug 2024

8/10 Good

Hau

Traveled with family
Liked: Staff & service, property conditions & facilities
We like spacious rooms and quiet
Stayed 1 night in Aug 2024

6/10 Okay

Nhan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overally, the hotel is clean and quite near the airport. However, breakfast is quite poor. Food and Beverage staff is not friendly. I booked 1 single room and 1 double bedroom. For double bedroom, he said I will have 3 voucher only for breakfats whileas it’s supposed to be 4 voucher. I didn’t like to argue with him at the restaurant. My single room added my 2 years old son. And my double bedroom is for my brother’s family which has 3 people. The F&B staff said he is flexible for me by adding more noodle in my soup so my 2-yr-old can share with me. My son will not be allowed for breakfast. My family is 4 adults, one 11-yr-old girl and one 2-yr-old boy but there are 5 breakfast voucher. Moreover, the evening receptionist looked not welcoming. Security guards are the nicest staff overal.
Stayed 1 night in Jul 2024

6/10 Okay

Lu

Disliked: Cleanliness, property conditions & facilities
The room condition was under standards. There were signs of water damages on walls, ceilings and bathroom cabinet. Shower’s drain was blocked and there were sharp nail under the room carpet next to the ceramic floor. We report them to the receptionist, hopefully these will be fixed. On a positive note however, restaurant staff was very polite and responded carefully to our request. Choices at breakfast are limited to 2.
Stayed 1 night in Jul 2024

8/10 Good

Desmond

Business traveler
Liked: Cleanliness, room comfort

Decent

Decent hotel but it doesn't look like a 4 stars hotel.
Stayed 1 night in Apr 2024

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and convenient place

Front desk and restaurant Staff are super friendly and professional, quick to respond to requests, rooms are clean and efficient. Be prepared for a hot room when you first get in, The AC took a couple of hours to cool the room, but once it’s on, it works perfectly. Don’t plan to bring durian back to the hotel as requested by staff. Breakfast menu is the same every day, and you can request different dishes If you want to. There are free instant coffee tubes and tea bags but ramen noodle is not free , hotel should have been more clear on stuff that is left on counter, whether they are free or charged. Location is so close to the airport, and surrounding areas have many eateries and coffee shops. I wanted to return to this hotel later for 5 more days and asked if they would honor the same rate but they refused. I then booked a 8.2 hotel 2 minutes away and got a much lower rate than my previous rate at Ciao. They’re losing my business and missing out on my loyalty and patronage.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kwok Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024

8/10 Good

Va

Traveled with partner
We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Stayed 1 night in Jan 2024

8/10 Good

Joe

Stayed 1 night in Jan 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it very difficult to cross “trường sơn” street if walking around the area because the whole long street has no cross street light for pedestrians.

6/10 Okay

Mia

Business traveler
Stayed 3 nights in Dec 2022

2/10 Terrible

William J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
Stayed 1 night in Nov 2022