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Sense City Hotel & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sense City Hotel & Spa

Deluxe Double Room | City view
Street view
Lobby
Massage
Premium Double or Twin Room, 1 Bedroom, Bathtub, City View | Street view

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
15 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh City, 0084
  • Pham Ngu Lao Street
    11 min walk
  • Ben Thanh Market
    11 min walk
  • War Remnants Museum
    14 min walk
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    23 min drive

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, free WiFi

Deluxe Triple Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, No Windows

Superior Room, No Windows | Minibar, in-room safe, desk, free WiFi

Superior Room, No Windows

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Sense City Hotel & Spa

3-star hotel in District 1
This hotel features a restaurant, a snack bar/deli, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Sense City Hotel & Spa offers 43 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. A total renovation of this property was completed in November 2017.

Sense City Hotel & Spa has designated areas for smoking.

Hoang-lien - This restaurant specializes in Vietnamese cuisine. Open 24 hours.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • hoang-lien

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Built in 2002
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 235000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 344000.00 per vehicle (one way)
  • Rollaway bed fee: VND 235000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hoang Lien
Hoang Lien Hotel
Hotel Lien
Lien Hotel
City View Hotel Ho Chi Minh City
City View Ho Chi Minh City
City View Hotel
Sense City Hotel & Spa Hotel
Sense City Hotel & Spa Ho Chi Minh City
Sense City Hotel & Spa Hotel Ho Chi Minh City

Sense City Hotel & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 200 reviews" "
Rating 8 - Good. 65 out of 200 reviews" "
Rating 6 - Okay. 63 out of 200 reviews" "
Rating 4 - Poor. 12 out of 200 reviews" "
Rating 2 - Terrible. 18 out of 200 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
This is the first negative review I have ever done. The first room I was in had a broken fridge, a broken air conditioner and was not clean. I asked to be moved. The second room had a broken toilet and broken tv. I asked for them to be fixed and was told that this was a bad hotel, I should expect things like this. I fixed the toilet myself. The room was dirty and unmaintained. The shower curtain and bathroom walls had mould everywhere, and the sleeping area had filthy walls, mould and humidity pealing paint. If you are asthmatic stay away from this place. There was one helpful person at the front desk.
Stayed 5 nights in Sep 2023

6/10 Okay

Donna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs TLC
This place needs a lot of maintenance. The plugs in both the bath and the sink were broken. The fridge didn’t work. Otherwise it was fine
Stayed 3 nights in Sep 2023

6/10 Okay

Thi Kim Loan

Arrived 5 minutes before 2pm check in time and they said you have to wait until 2pm to checkin! Breakfast photos are all over their website, however they no longer offer breakfast. Which has always been free with your accommodation as I’ve stayed there multiple times over the past 12 years.
Stayed 1 night in Jul 2023

2/10 Terrible

Shine

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staffs, not helpful of presenting information of the surroundings
Stayed 3 nights in Jul 2023

10/10 Excellent

Lutovio PJ

Liked: Staff & service, amenities
Disliked: Cleanliness
Hi Expedia Slow service for facilities. Staff needs more good attitude to help customers. Staff don’t sleeping on your duty. Do your staff allows to sleep on duty.?
Stayed 14 nights in Apr 2023

6/10 Okay

Jody

Liked: Room comfort
Stayed 21 nights in Mar 2023

4/10 Poor

Thuy T

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Not clean had to ask for towels had to ask bed sheets change
Stayed 14 nights in Mar 2023

8/10 Good

Hayden Lee

Liked: Staff & service
Disliked: Room comfort
Pretty good
Pretty good stay. Sections of the hotel look very tired, could do with an update. AC wasn't very powerful. Overall a pretty convenient location and good for a short stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

Paul, Wakefield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel
Stayed 14 nights in Jan 2023

2/10 Terrible

NGO

Stayed 2 nights in Jan 2023

2/10 Terrible

Thienbao

2/10 Terrible

Hong

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very dirty. I can not stay and get out quickly. Very very bad and I move to another hotel cross streets A 25 hotel right now. If you take money back for me. And I says thank you 🙏
Stayed 1 night in Jan 2023

6/10 Okay

Kah Hui

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're just looking for a super cheap accommodation, this is good enough. However, that is about the only thing you'll get. Front desk service is...pretty lousy (guy isn't very friendly, and basically doesn't do anything). Room is not exactly the cleanest (there was a cockroach in my room on L4, which we got rid of ourselves and didn't see anymore thereafter, BUT STILL). The dressing table was a little dusty, but I just wiped it down with my own wet tissue. Wardrobe door is a little creaky. One thing to also note - the electricity in the room goes out once you leave the room (remove the key from the wall plug) so the fridge switches off, which means anything you try to chill - does not continue chilling. Overall, not recommended unless your #1 priority is cost.

4/10 Poor

john

Stayed 7 nights in Dec 2022

2/10 Terrible

john

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Be careful with this hotel not recommended
I have been to this hotel in years past it was wonderful they changed owners and I would not recommend it at all. 5 days in the hotel they did not make the room once didn't take the trash out it started piling up. At the end of the stay they charged me $25 for checking out half hour late. The staff is unacceptable at best. I would advise everybody to look very carefully as to rent in this hotel. It was a couple rooms where people didn't spend the night and I'm not sure exactly what was going on other than they used it for an hour and left you make the decision what they were doing.
Stayed 6 nights in Oct 2022

6/10 Okay

Hung, MANASSAS

Traveled with family
Disliked: Amenities, property conditions & facilities
Owner let this good location property run down, staff is very limited.
Stayed 5 nights in Oct 2022

8/10 Good

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a good hotel
Stayed 14 nights in May 2022

6/10 Okay

Vinicius, Singapore

Is a very old hotel need to maintance frequently wash basin Popup waste fail to response daily housekeeper must check. Any nice location easy excess to eatery. Bw Be back to stay again my next trip.😁😁😁
Stayed 1 night in Apr 2022

2/10 Terrible

Philip

Stayed 1 night in Apr 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful hitel & happy hotel
Staff was very helpful in every way
Stayed 1 night in Feb 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weak Wifi
The staff were friendly and generally quite good. The WiFi is pretty much non existent though! So if you have anything to do on-line you will not be doing it there.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist is not hard to understand. They can communicate well.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019