Herla Masteri Thao Dien

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Herla Masteri Thao Dien

Sundeck
Fridge, microwave, stovetop, electric kettle
Balcony view
Smart TV, fireplace
Fountain

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Parking available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
159 Xa lo Ha Noi, Masteri Thao Dien, Thao Dien Ward, Thu Duc, Ho Chi Minh City
  • Vincom Mega Mall
    2 min walk
  • The Pizza Company - Vincom Mega Mall Thảo Điền
    4 min walk
  • The East Station
    7 min drive
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    29 min drive

Room options

Deluxe Apartment, 2 Bedrooms, Accessible

  • 753 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Herla Masteri Thao Dien

3.5-star Ho Chi Minh City hotel, connected to a rail/subway station in District 2
With direct access to the slopes, Herla Masteri Thao Dien makes guests feel at home with amenities like a full-service spa and an outdoor pool. Limited housekeeping is available.
Herla Masteri Thao Dien offers 5 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds and desks. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with cable channels. Additionally, rooms include rice cookers and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, ski-in/ski-out access, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Herla Masteri Thao Dien features outdoor tennis courts and ski-in/ski-out access. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 8 coffee shops/cafes. The property also has a snack bar/deli. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This ski hotel also offers an outdoor pool, a children's pool, and a fitness center. Guests can use the indoor pool, outdoor pool, and health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered valet parking is complimentary.

Herla Masteri Thao Dien has designated areas for smoking.

A complimentary manager's reception is offered each day.
Herla Masteri Thao Dien has 10 restaurants on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered valet parking on site
  • Uncovered self parking on site (USD 1 per day)
  • Onsite parking options include a carport

Food and drink

  • 10 restaurants
  • 8 coffee shops/cafes
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Shopping mall
  • Ski-in/ski-out access

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 2 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Queen sofa bed

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Rice cooker
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Uncovered self parking fee: USD 1.00 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Herla Apartment Masteri Thao Dien
Herla Apartment Masteri
Herla Masteri Thao Dien
Herla Masteri
Herla Masteri Thao Dien Hotel
Herla Masteri Thao Dien Ho Chi Minh City
Herla Masteri Thao Dien Hotel Ho Chi Minh City

Herla Masteri Thao Dien Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan Peter

Disliked: Cleanliness, staff & service
Stayed 9 nights in Jun 2024

6/10 Okay

Tina N

Disliked: Amenities
Front desk staffs were rude. Wasn’t helpful at all.
Stayed 11 nights in Jan 2024

10/10 Excellent

Dinh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very safe. You can see security personnels on street after midnight. Mini Mart is nearby, very convenient for a quick grabs at night. The rooms are clean. Mr. Giau is nice to talk with. You can request late check-out. I left small tip for cleaning crews just to appreciate their hard work. Thanks.

2/10 Terrible

Cam

Stayed 1 night in Jan 2024

10/10 Excellent

byoung woo

Stayed 3 nights in Sep 2023

10/10 Excellent

Raymond

Stayed 2 nights in Aug 2023

10/10 Excellent

byoung woo

Stayed 4 nights in Jun 2023

10/10 Excellent

byoung woo

Stayed 2 nights in Jun 2023

10/10 Excellent

Thanh

Stayed 3 nights in Apr 2023

10/10 Excellent

Khay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment and super friendly staff . Will definitely go back for stay .
Stayed 3 nights in Jan 2023

10/10 Excellent

Manmeet, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, great value for the price we paid .
Stayed 2 nights in Jul 2019

6/10 Okay

KC

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was spacious, largeley clean, and cheerful. However, it was also lacking in key ammenities (clean towel, and adequate tolietries). We were expecting more of a service apartment but this is more of an "Air B&B".
Stayed 1 night in May 2019

6/10 Okay

Paul V

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
management needs to be improved
the place was nice with a good view the only thing bad was the service when we arrived we were told to go to building t2 at 2 pm check in time, we arrived at 1:40 pm maybe to check in early we had all our bags and tired of traveling we just wanted to get to our room and freshen up. we arrived and no one new about our reservation so we tried to call and what happen they sent us an email while we were in travel that we needed to go to a different building and check in time was now at 3 pm and they told us to go eat until they get the room ready for us. we called and my wife called and they hung up on my wife so I was ready to book a hotel somewhere else when the cleaning staff came down to take our luggage while we went to go eat and wait for our room. when leaving I called in the morning to see where I am to leave the key card and the manager sounded like she just woke up and I asked her did you just wake up and she said yes and hung up, so I asked the front desk to leave the key card with them and they said they don't take the key card from clients so I had to leave the key card in the unlocked mail box. when I left the first review it was not good and they called me and asked me to remove my post and they kept asking me to remove my post so I told them that I was busy and I had to go and I hung up on them. the place is nice but the management has to go, I would of fired the management if they were working at my business if I didn't I would not have a business to run
Stayed 6 nights in Jan 2019

10/10 Excellent

Ngoc Hieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It was a pleasant stay. The apartment is clean and tidy. The sorroundings is nice. The only thing that is uncomfortable are the mattresses they are hard,.Need more space to hang laundry. Over all it is a nice apartment to stay away from home as it is well eguip. I would rent this again if ever come back.
Stayed 2 nights in Jan 2019

10/10 Excellent

Ngoc Hieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Herla Masteri Apartment was great it is very close to all amenity. The place is nice and clean but i think a little small for a family of 5. The apartment is clean and tidy. We will stay here again if ever come back.
Stayed 3 nights in Jan 2019

10/10 Excellent

Tom Barnard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience for a family of 5!!!
We stayed here for one night and we loved it. Everything was clean and comfortable, especially the swimming pool was nice and large.The kids loved it! The staffs were very nice, helpful, and friendly. We would like to stay again next time!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious & Good Location
A spacious & good location; Safe & Clean environment. Just beside vincomm mega mall.
Stayed 4 nights in May 2018

2/10 Terrible

David, San Francisco, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Dirty beds, dirty bathroom, the cable tv was not paid, so it did not work for the full stay. The kitchen had one glass and virtually nothing else. This was the most disappointing Expedia booking that I've ever had. Avoid this place even though it looks like a great value. Also, only one tiny towel, dirty soap bars, one conditioner but no shampoo. The conditioner is in Vietnamese, so I thought it was shampoo... No trash bins at all, so had to leave all of the trash on the countertop because I didn't happen to bring a garbage bag. There is much more, but I think that you get the idea.
Stayed 2 nights in Dec 2017

6/10 Okay

Kwok wai

Liked: Cleanliness, staff & service
Everything is good except the mattress of the bed is too hard.
Stayed 5 nights in Oct 2017

10/10 Excellent

Mi, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern apartment to stay with family
This is a large apartment, fully equipped. Everything was good. I could cook here. They have enough kitchenware. The only thing missing compared to a hotel is that they dont provide personal stuffs like toothbrush, toothpaste, razor etc. Overall: expectation met.
Stayed 1 night in Sep 2017

10/10 Excellent

byoung woo

Stayed 2 nights in Jun 2023

10/10 Excellent

JUNGHYUN

Stayed 1 night in Mar 2023

8/10 Good

Anette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig fin lejlighed i roligt kvarter
Det var en rigtig fin lejlighed med 2 soveværelser, som passede perfekt til en familie på 4 - to børn på 10 og 13. Alt var, som det skulle være og der var pænt og rent. Super dejlig pool og et fint fitness center. Lige ved siden af, ligger et indkøbscenter med flere restauranter, så det er rigtig nemt. Ligger i et roligt kvarter og det tager 15 min med taxi ind til den gamle del af Ho Chi Minh. 15 min gang fra lejligheden ligger restaurant MAD House, som er en dansk ejet restaurant. Et besøg værd, hvis man har hjemve!!
Stayed 5 nights in Dec 2019

10/10 Excellent

MEI-CHIH

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
社區型的家庭式民宿,有客廳及兩個房間,還有泳池設施,櫃檯的右手邊有大樓信箱(依照房東給妳的樓層房號到信箱拿卡片或鑰匙方可抵達要到的樓層)所以很安全,近購物商場,商場也有超市,到離景點會有一點距離。
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
로비에도 항상 안전요원이 있어서 안심하고 보안이 철저했으며 수영장에도 항상 안전요원이 있어서 마음놓고 지내기에 편안한 곳이였습니다
Stayed 6 nights in Nov 2019