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Lotte Hotel Saigon

5.0 star property
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Photo gallery for Lotte Hotel Saigon

3 restaurants, breakfast, lunch, dinner served; international cuisine
Creator video
2 bars/lounges, lobby lounge
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym
$143
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
2A-4A Ton Duc Thang Street, District 1, Ho Chi Minh City, 70000
  • Ho Chi Minh City Opera House
    ‪8 min walk‬
  • Ben Thanh Market
    ‪19 min walk‬
  • Bui Vien Walking Street
    ‪3 min drive‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, River View (King)

Deluxe Suite, 1 King Bed, River View (King) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed, River View (King)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, River View

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room, River View

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View (King)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, City View (King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View (King)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, River View (King)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, River View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Lotte Hotel Saigon

5-star Ho Chi Minh City hotel, connected to a shopping center in District 1
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lotte Hotel Saigon offers 283 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

In addition to a full-service spa, Lotte Hotel Saigon features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 4 meeting rooms, and limo/town car service. Event facilities measuring 7535 square feet (700 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Children aged 3 and younger eat free breakfast.
The Canvas - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Crystal Jade Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Yoshino - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Ottimo House Trattoria - Onsite restaurant. Open daily.
Legend Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 728,000 for adults and VND 416,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crystal Jade Palace
  • Legend Lounge
  • Ottimo House Trattoria
  • The Canvas
  • Yoshino

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (7,535 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children from 4 to 11 years old for breakfast when sharing existing bedding.
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for VND 1605450.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 728000 for adults and VND 416000 for children
  • Airport shuttle fee: VND 1527500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1605450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hotel Legend Saigon
Legend Hotel Saigon
Lotte Hotel Saigon
Lotte Legend
Lotte Legend Hotel Saigon
Lotte Legend Hotel Saigon Ho Chi Minh City
Lotte Legend Saigon
Lotte Legend Saigon Ho Chi Minh City
Lotte Saigon Hotel
Saigon Legend Hotel
Lotte Hotel Saigon Hotel
Lotte Legend Hotel Saigon
Lotte Hotel Saigon Ho Chi Minh City
Lotte Hotel Saigon Hotel Ho Chi Minh City

Lotte Hotel Saigon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 3 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nguyen

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Gereon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice employees and overall nice facilities. But with beds like these, you can book the medical treatment right along with it. Both my wife and I got back problems despite not usually having them. I had been looking forward to staying at a Lotte, but who needs back pain from the hotel?
Stayed 7 nights in May 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 years since our last visit here but the Lotte still has a lot to offer. Great location for walking to restaurants and Ben Thanh area … go out of the back entrance and within minutes you have bars and a variety of places to eat at.Stayed in an executive room which was a good size and offered great facilities as well as being well maintained. The Club Lounge offers soft drinks, beers , wines and spirits at various times of the day and the food on offer in the evening was plentiful and tasty. The pool area is like a tropical oasis and was very peaceful when we stayed .. sun beds had comfortable mattresses and towels were provided. Definitely recommend a stay here and hope to be back again at some point.
Stayed 6 nights in May 2025

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Xuan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 15 nights in May 2025

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower tap only dispense hot water and no cold water. The room aircon was fixed at 22c. The maintenance team came to help rectify the issue.
Stayed 4 nights in May 2025

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely fantastic. Room service is fast and thorough, they are done by the time we finish our breakfast buffet, which was also AMAZING. The selection was overwhelming! Special thanks to the concierge and front desk staff who go out of their way to help us with bookings and recommendations. It wouldn’t have been as fun a trip without their support. LOTTE hotel was a highlight for us. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Ching Koo

Stayed 2 nights in May 2025

10/10 Excellent

Hyunwook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My best vacation in Vietnam at Lotte

The Hotel had the best view in the city, looking through the sunrise at the river every morning and at night with the bason bridge changing color such a beautiful and relaxing, exactly what I expect for my vacation, i had a peaceful stay, the bed are soft also the pillow, all the staff are super nice, I highly recommend it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in HCMC with east walk everywhere
Stayed 2 nights in Apr 2025

10/10 Excellent

Rizza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great location! Great amenities! Great services! Thanks Lotte for an amazing stay ;)
Stayed 4 nights in Apr 2025

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great place to stay in Ho Chi Minh city
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all areas. Amazing shower and very comfortable bed. I would definitely stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Audley, Garden Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good but could've been more accommodating and friendly.
Stayed 6 nights in Apr 2025

6/10 Okay

jung

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Lotte. It felt like home and was absolutely perfectly positioned within the city. We had a wonderful view and our room was clean and spacious. Staff were incredible and so helpful. We will be back and recommending to everyone staying in HMC.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We booked the Lotte on a whim without knowing much about the hotel and it was a great choice. If you're looking for a hotel with a great pool this is the one for you. Pool is massive and there is barely anyone ever there. Staff are all very attentive and welcoming, rooms are nice. We were a little disappointed we had a SMART TV but no access to Netflix etc. The location is great, close to the water and walkable to other places in D1 like the market. Overall a great few nights at the Lotte.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Amenities
The hotel and staff where fantastic! Made our stay very relaxing !!! 🙏❤️
Stayed 2 nights in Apr 2025

10/10 Excellent

Huy, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are professional and very attentive. He upgraded my room without me telling him my Expedia membership. The room is spotless.
Stayed 1 night in Apr 2025

10/10 Excellent

JUN HO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Subhash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful in every way
Stayed 1 night in Mar 2025