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Norfolk Mansion Luxury Serviced Apartment

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norfolk Mansion Luxury Serviced Apartment

Lobby
Balcony
Front of property - evening/night
Penthouse | Living room | 32-inch LCD TV with satellite channels, TV
Premier Apartment, 2 Bedrooms | City view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
17-19-21 Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000
  • Vincom Center Shopping Mall
    5 min walk
  • Shang Palace
    1 min walk
  • The East Station
    6 min drive
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    21 min drive

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Studio, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Premier Apartment, 2 Bedrooms

  • 1173 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Deluxe Apartment, 2 Bedrooms

  • 947 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Penthouse

Penthouse | Living room | 32-inch LCD TV with satellite channels, TV

Penthouse

  • 2691 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Signature Room, 1 Bedroom

Signature Room, 1 Bedroom | Minibar, in-room safe, desk, iron/ironing board

Signature Room, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Executive Room, 3 Bedrooms

  • 1399 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

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About this property

Norfolk Mansion Luxury Serviced Apartment

5-star hotel in District 1
This hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center.
Norfolk Mansion Luxury Serviced Apartment offers 126 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Norfolk Mansion Luxury Serviced Apartment provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Business-related amenities at this 5-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This luxury hotel also offers a library, an arcade/game room, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Norfolk Mansion Luxury Serviced Apartment has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Terrazzo Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 280,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 300,300 for adults and VND 150,150 for children
  • 2 restaurants

Restaurants on site

  • Shang Palace
  • Terrazzo Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 15 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1250000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300300 for adults and VND 150150 for children
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self parking fee: VND 280000.00 per day
  • Rollaway bed fee: VND 1250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0300629889

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Norfolk Mansion Luxury Serviced Apartment Aparthotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Serviced Ho C
Norfolk Mansion Serviced
Norfolk Mansion Luxury Serviced Apartment Hotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Luxury Serviced Apartment Hotel Ho Chi Minh City

Norfolk Mansion Luxury Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 259 out of 358 reviews" "
Rating 8 - Good. 73 out of 358 reviews" "
Rating 6 - Okay. 11 out of 358 reviews" "
Rating 4 - Poor. 9 out of 358 reviews" "
Rating 2 - Terrible. 6 out of 358 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ann, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 3 nights in Aug 2024

6/10 Okay

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Toufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Full service. Clean facility. Quiet area. Walkable distances to major city points.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
This was one of the worst hotel experiences we have ever had. Hotels.com inadvertently double booked us-the hotel and hotels.com refused to cancel our “2nd room” and provide us with a refund. It took us 90 min to check in as the hotel was trying to force us to check in for both rooms. We were harassed every time we left the hotel and returned. The hotel room was pretty spacious, but a little dated. Room was pretty clean (we had a 3 bedroom suite). Breakfast was adequate, but below average. Area was OK-district 1.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmed

Stayed 3 nights in May 2024

8/10 Good

DIANE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, great staff!
This hotel was not quite what I expected, but it actually did grow on me after the first day. They called it service apartments, but I will not call it, it’s definitely a hotel. I would describe this as more vintage style than modern, but very well maintained. The staff is outstanding! They were always available, prompt, courteous, and incredibly friendly. The included breakfast was really nice, especially as you could order your own pho and banh mi. There are washers and dryers on each floor. The gym is well appointed and the pool is fantastic. It was a holiday week when I was here, so there were no crowds anywhere in the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly, Braintree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place to stay. We had a two bedroom suite for 10 days and felt at home. Great Staff
Stayed 9 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Hwee Khan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service apartment was spacious and clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We were pleasantly surprised by the spaciousness and comfort of our two bedroom condo in Saigon. The staff was superb, the pool perfect for lap swimming and the fitness center was well furnished with a variety of modern equipment. Nothing but good things to say, highly recommend.
Stayed 7 nights in Jan 2024

10/10 Excellent

Nancy, La Jolla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

aashish

Stayed 4 nights in Dec 2023

10/10 Excellent

Thang, Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice are & the staff very helpful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !! All great. Great people and service
Stayed 5 nights in Aug 2023

10/10 Excellent

Thu Van

Stayed 5 nights in Aug 2023

10/10 Excellent

Vivian

Stayed 5 nights in Jul 2023

10/10 Excellent

ANNA

Stayed 4 nights in Jul 2023

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 4 nights in Jul 2023

10/10 Excellent

Thu Van

Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, spacious and wonderful balconies
Stayed 6 nights in Mar 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
My third time using this hotel. They are great, great staff, great service!
Stayed 4 nights in Feb 2023

10/10 Excellent

Minh Man

Stayed 2 nights in Feb 2023

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

nagib

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing service and people