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Zazz Urban Ho Chi Minh Hotel

4.0 star property

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Photo gallery for Zazz Urban Ho Chi Minh Hotel

Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
1 bedroom, premium bedding, down comforters, minibar
Daily buffet breakfast (VND 180000 per person)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
28 Su Van Hanh, Ward 9, District 5, Ho Chi Minh City, 70000
  • An Dong Market
    ‪5 min walk‬
  • Bui Vien Walking Street
    ‪2 min drive‬
  • Ben Thanh Market
    ‪3 min drive‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪9 min drive‬

Room options

View all photos for Z-Room King/Twin

1 bedroom, premium bedding, down comforters, minibar

Z-Room King/Twin

8.6 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Z-Room Queen

Z-Room Queen | 1 bedroom, premium bedding, down comforters, minibar

Z-Room Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Interior

Windsor Plaza Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1000)
$77 nightly
The price was $85
The price is $77 total
includes taxes & fees
Windsor Plaza Hotel

About this property

Zazz Urban Ho Chi Minh Hotel

4-star Ho Chi Minh City hotel, connected to a shopping center in District 5
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a meeting room, and concierge services.
Zazz Urban Ho Chi Minh Hotel offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Zazz Urban Ho Chi Minh Hotel features an outdoor pool and a fitness center. This Ho Chi Minh City hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services.

Zazz Urban Ho Chi Minh Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DAY'LI - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and light fare.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 180,000 for adults and VND 180,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • DAY'LI

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: VND 1000000.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 180000 for adults and VND 180000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Zazz Urban Ho Chi Minh Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 210 reviews
Rating 8 - Good. 59 out of 210 reviews
Rating 6 - Okay. 10 out of 210 reviews
Rating 4 - Poor. 5 out of 210 reviews
Rating 2 - Terrible. 6 out of 210 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Quan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID STAYING HERE. I stayed here early March and a couple days before we checked out, money was missing from the safe. Our safe code stopped working the day before we checked out, we thought it glitched. We asked for housekeeping the day before. When we asked the staff to open the safe for us, we realized the money we left in there was missing. Hotel staff and manager denied any involvement and lied to us that they had video footage of the housekeeper cleaning our room with the door open and that the safe was never touched. After calling the police and demanding they showed us the footage, it was revealed that the room door was closed the entire time, and you couldn’t see the housekeeper or the safe at all. I’m pretty sure everyone was in on it. Normally I would not keep valuables in the safe but I felt I could trust this establishment and unfortunately they proved me wrong. We had such a great time here initially and even overlooked the ant problem (there are ALOT of ants here) but this left a sour taste in our mouth and we would never come back, or could recommend this place to anyone.
Stayed 12 nights in Mar 2025

8/10 Good

Jim, San Francisco

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Hoa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a good price
Stayed 2 nights in Feb 2025

10/10 Excellent

Hoa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, super clean and very cheap. Walking distance to lots of places
Stayed 1 night in Mar 2025

10/10 Excellent

Sing, Castro Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Good breakfast, albeit small selection. Convenient. Room small as expected. Will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Donald, Brampton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price in this area
Stayed 1 night in Mar 2025

6/10 Okay

Donald, Brampton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Convenience location, but the rooms are way too small for my liking
Stayed 2 nights in Mar 2025

10/10 Excellent

LE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with modern facilities. Good range of breakfast options, with rotating daily menu. Friendly and helpful staff, including front door security team members. Well positioned between the city and chinatown areas.
Stayed 9 nights in Feb 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Qiong zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Chi chung

Stayed 3 nights in Jan 2025

8/10 Good

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took
Stayed 2 nights in Feb 2025

10/10 Excellent

Anh Tuan

Stayed 2 nights in Jan 2025

10/10 Excellent

Anh Tuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and helpful and the place is really clean
Stayed 7 nights in Jan 2025

10/10 Excellent

varanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business traveler, central

Had a great two night stay at the zazz. Great location and the staff was great. Very central for me to get around the things i wanted to see in Saigon
Stayed 2 nights in Jan 2025

6/10 Okay

KIM, Everett

Liked: Staff & service
The toilet is too small and breakfast should include with the booking ..
Stayed 5 nights in Jan 2025

4/10 Poor

Thao

Stayed 1 night in Jan 2025

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room and bed. Very clean and updated. Had the best shower in my SE Asia journey. Breakfast was excellent and sometimes we over ate because it was so good. Has a nice roof top pool. I will definitely recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonathan Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Gaston

Traveled with partner
Liked: Amenities, property conditions & facilities
All ok
Stayed 3 nights in Dec 2024

8/10 Good

Gaston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok

8/10 Good

Ai-Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si bien entretenue, très bien!

Nous étions en couple à cet hôtel, du 2 janvier au 5 janvier 2025. L’hôtel est très bien, selon moi et je lui donne une note de 8.5/10. Je voyage beaucoup… L’hôtel est très neuf lors de notre séjour. J’ai bien aimé la propreté du premier étage et du 8ième où nous étions. Les chambres sont situées du 3ième au 8ième. Mon court séjour ne m’a pas permis de profiter du 9ième étage où se trouve la piscine. Les jeunes gens à l’accueil sont sympathiques et surtout comprennent un peu l’anglais. Fiona nous salue toujours chaque fois qu’on la croise. C’est elle qui nous a accueillis à notre arrivée et cela m’a donné déjà une bonne impression du service, que je trouve très bien!!! La chambre est petite mais assez confortable. Le lit est vraiment confortable. Les draps sentent bon comme dans les hôtels bien cotés à Montréal. La salle de bain ne peut pas être plus propre qu’à la maison. Quoique exigüe. La porte de la salle de bain ne se ferme pas et vous rentre entre les jambes quand vous êtes assis sur le trône.😉 Dans la chambre, je suis surprise qu’elle soit équipée : boite de mouchoirs, qu’on trouve jamais dans les autres hôtels asiatiques et enfin assez de papier de toilette, du savon pour les mains, shampoing et gel pour la douche, sentant bon comme à la maison. Et une bonne surprise: un coffre-fort et un air climatisé silencieux!!! Par contre, j’ai eu des nuits blanches, car l’insonorisation de la chambre est nulle, comme tous les hôtels en Asie!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Anson

I arrived the hotel 3 hours early before check in time and with an upset stomach, the hotel has tried to put me into a room earlier with my poor condition, they even upgraded me to a higher floor! Very much appreciated and shall be back .
Stayed 5 nights in Nov 2024

8/10 Good

Yen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gary, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice and modern. Breakfast was not alot of choices, but they definitely made up for that with some delicious selections each day.
Stayed 3 nights in Dec 2024