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Ho Tsao Trai Vacation Packages

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

Bath soap, toiletries, toilet paper, lotion, cups etc were not replenished daily, have to repeatedly call house keeping and was a long wait on the phone, waitresses demanded tips in the poker playing area and were rude about it

Pleas don’t book the apartment in this hotel. It’s not associated with the hotel services. The 2nd room has 3 beds all bed sheets were dirty. The has prior hair from guest before us. Behind the headboard I found a dirty t-shirt. Hall restroom tub was rusted and peeling, I was disgusted to see that. The other restroom still had a long hair in the tub. Sanitary is NOT a priority for the owner of this apartment. The price I paid for my 4 day was a steel. Also, beach gear was a laugh in the face. No beach chair, no wagon and the umbrella covered 1 person. I reached out to the person but never showed up with clean sheets. I had to invest in my stay detergent, sanitizing wipes, trash bags and toilet covers. Let me know forget to say, on my first stay the bottom of my feet was all black from the floors being super dirty. The only good thing of the place was the beach distance.

it was dirty. There was hair in the shower. The fridge was dirty. The floors are dirty. There was roaches, and even the mattress has stains.

the room has bad smell. no shampoo, conditioner and we had to request for towels, and pillows, the refrigerator does not work and smells bad and the tv is too small screen.

This hotel goes way beyond what one would normally expect. The room was essentially a luxury apartment. Two large flatscreens. A modern bathroom with shower. A huge bathtub in the bedroom. Washer and dryer. Complete kitchen.

This hotel is just okay compared to others on the Strip. Finishes are not luxe, layout is confusing, and the pool area was very basic. the location is fairly convenient to the Sphere.