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Hoa Lu Vacation Packages

Great location and great staff. Can be a little noisy as soundproofing is not great!

Staff is kind and helpful but the hotel is a scam. Their photos are highly misleading and there’s nothing luxurious about it. Expect a highway motel type of experience.

The room was not well maintained

Great customer service. Great breakfast buffet.

The only good thing about this place are the staff. They are very accommodating and nice other than that I wouldn't recommend or come back to this place. They only give you one key card which you have to put it in a slot for the electricity/AC to turn on. Every hotel/rental place always give two keys but not this place. It takes forever for the room to cool down. My first room had mold in the bathroom ceiling and ants everywhere. It smelled so bad and horrible. I asked the staff for another room. Staff was really nice and ran around to find us a better room. Second room was better but still had ant problems. Its a little rundown building. This place is close to shops and restaurants but not worth it for me.

Our room was very clean and everyone we dealt with was very nice. The hotel is in a perfect spot for checking out the old Hanoi. Plenty of shops and restaurants very close