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Customs House Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Customs House Hotel

Marina
Superior Waterfront King Room | Terrace/patio
Front of property
Waterfront Studio Room | Desk, free cribs/infant beds, free WiFi, bed sheets
Breakfast, lunch, dinner served; seafood

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Brooke Street Pier
    2 min walk
  • Mona Ferry Terminal
    2 min walk
  • Franklin Square
    3 min walk
  • Hobart, TAS (HBA-Hobart Intl.)
    15 min drive

Room options

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Studio Room

  • 280 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

  • 323 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Twin Room

  • 258 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cribs/infant beds, free WiFi, bed sheets

Queen Above Bar

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Queen Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Twin Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Waterfront King

Waterfront King | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront King

  • 258 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room

  • 280 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

Exterior

RACV Hobart Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1069)
The price is $135
per night
$148 total
includes taxes & fees
Dec 11 - Dec 12
RACV Hobart Hotel

About this property

Customs House Hotel

3-star hotel in Hobart Central Business District
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services, and multilingual staff are onsite.
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This historic hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services.

Customs House Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 772 reviews" "
Rating 8 - Good. 316 out of 772 reviews" "
Rating 6 - Okay. 83 out of 772 reviews" "
Rating 4 - Poor. 20 out of 772 reviews" "
Rating 2 - Terrible. 14 out of 772 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay !! We have stayed here over and over again; we enjoy the most for its Harbourside location and the inclusive breakfasts.
Stayed 2 nights in Aug 2024

8/10 Good

Karyn

Traveled with partner
Love this hotel, very central to many things (shops, restaurants, bars, Salamanca Markets, Battery Hill). It’s a very old building but rooms are refurbished and mostly well maintained and comfortable. Little bit neglected with cleaning this visit (lipstick still on a mug, 1 teaspoon for 2 people, bit of mould in the shower) but not deal breakers. Inclusion of breakfast is our favourite thing, and it’s very good! Staff in the restaurant were friendly & welcoming, especially the hostess who greeted us and took our orders, she was amazing! Overall a good option if you enjoy the waterfront, walking to places and somewhere that’s pretty good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position was so convenient! . And the food fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and atmosphere. Complementary breakfast amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadeem

Stayed 4 nights in Jul 2024

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly hotel.
It was lovely to be back at Customs House. it is very friendly hotel with fun quirky rooms, a great location and a very tasty breakfast included. Just be aware you sometimes need to carry your suitcase up some short stairs.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa-May, Wodonga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, room was large and comfortable- restaurant was great with fantastic staff - love the history
Stayed 2 nights in Jun 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lance, Vincentia

Stayed 1 night in Jun 2024

10/10 Excellent

Graziane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good and close to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Vivienne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a convenient location. Staff were professional but very friendly. Restaurant food and service were very good.
Stayed 2 nights in May 2024

8/10 Good

Rayma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,breakfast; staff & location. Would certainly stay here again
Stayed 4 nights in May 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. Greatly appreciated their help and support.
Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Staff & service, room comfort
Lovely hotel ruined by noise
Always, always read the lowest ratings first. Decent hotel but the location is the issue. Fine during the week but come the weekend evenings and the area turns into a rave party atmosphere. The Customs House hotels' bar downstairs plays thumping music to the wee hours and the drunken hoards from the bars and clubs in the area roam the streets as cars cruise around revving their engines. You wont sleep! This is all normal and has been going on for years. DONT stay here on the weekends if you want to enjoy your holiday.
tree blocking view
Stayed 4 nights in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
2 night stay central location close walking distance to Salamanca markets. Old style accommodation and bit of music noise before 11pm but not enough to keep awake or be an issue. Very good breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully restored historic Hobart icon. Comfortable, clean room and close to the CBD and transportation.
Stayed 1 night in Apr 2024

10/10 Excellent

Polly, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and comfortable hotel in a charming 19th c. building. Great restaurant, too.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ann-maree

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, love our balcony view.
Stayed 2 nights in Apr 2024

8/10 Good

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here for 3 nights. The room was great, had a harbour view. Could hear the downstairs pub in the evening but it was ok. Breakfast was also great each morning included in the price. Only downside was parking, we had a rental car and you have to pay to park across the road, but I would recommend to do this rather than risk a fine in the metered areas.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful view of the harbour from our room. The hotel is in a very convenient location. The staff were all very friendly. We would recommend this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice bar and restaurant.
Stayed 1 night in Mar 2024