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Customs House Hotel

3.0 star property

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Photo gallery for Customs House Hotel

Front of property
Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets
Superior King Standard | Desk, free cribs/infant beds, free WiFi, bed sheets
Superior Waterfront King Room | Terrace/patio
Quadruple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Salamanca Market
    ‪4 min walk‬
  • Salamanca Place
    ‪5 min walk‬
  • Constitution Dock
    ‪6 min walk‬
  • Hobart, TAS (HBA-Hobart Intl.)
    ‪15 min drive‬

Room options

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Studio Room

  • 280 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

  • 323 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Twin Room

  • 258 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cribs/infant beds, free WiFi, bed sheets

Queen Above Bar

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Queen Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Twin Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Waterfront King

Waterfront King | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront King

  • 258 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room

  • 280 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

Front of property - evening/night

Hadley's Orient Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1002)
The price is $108
per night
$119 total
includes taxes & fees
Apr 28 - Apr 29
Hadley's Orient Hotel

About this property

Customs House Hotel

3-star hotel in Hobart Central Business District
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services, and multilingual staff assistance are onsite.
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This historic hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services.

Customs House Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 371 out of 825 reviews
Rating 8 - Good. 335 out of 825 reviews
Rating 6 - Okay. 85 out of 825 reviews
Rating 4 - Poor. 20 out of 825 reviews
Rating 2 - Terrible. 14 out of 825 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wei Chew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the waterfront, easy to walk around.
Stayed 3 nights in Jan 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and comfort. We enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth, Kealakekua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we what's to do. Walkable, safe car space. Staff very friendly and helpful
Stayed 3 nights in Dec 2024

8/10 Good

Graham

Traveled with partner
Liked: Staff & service, property conditions & facilities
Didn’t have a safe in room
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2025

8/10 Good

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was average but very clean and located conveniently regarding lift and steps.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Steps tough
Good reception and help. Lots of steps required as elevator goes to level 2.5 - go elsewhere if lots of luggage. Great location and included breakfast was good at the harbor facing resturant but should be a room breakfast credit if early departure as the go meal is not worth it
Stayed 1 night in Jan 2025

8/10 Good

Margaret

Stayed 1 night in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

rodney

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great spot
Stayed 4 nights in Dec 2024

8/10 Good

Ting

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Review: We recently stayed at this hotel for four nights and had a generally positive experience. The location is incredibly convenient, making it easy to explore the area and access nearby attractions. One of the highlights of our stay was the excellent Christmas buffet breakfast – the variety, quality, and festive atmosphere truly stood out and added to the holiday spirit. However, we were disappointed that during our entire stay, the housekeeping staff never refilled the paper box tissues in our room. This small oversight was inconvenient and detracted slightly from an otherwise enjoyable visit. Overall, it’s a great option for its location and dining experience, but attention to detail in room amenities could be improved.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Dec 2024

8/10 Good

Bronwyn

Stayed 2 nights in Dec 2024

8/10 Good

Narelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice antique hotel close to the wharf. Very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price that includes a restaurant breakfast. Close to shopping and lots of food and you can book all your activities from just across the street. This is a busy part of time as it is next to the cruise ship terminal so I felt very safe.
Stayed 1 night in Dec 2024

10/10 Excellent

SHANE

Liked: Cleanliness, property conditions & facilities
great stay, beautiful large room close to everything down near the wharf
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome old hotel. Great location.
Stayed 2 nights in Nov 2024

8/10 Good

cathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is an excellent place to stay. It's in the exciting precinct near Franklin Wharf, Constitution Dock and Salamanka Markets. Breakfast was included.
Stayed 1 night in Nov 2024

10/10 Excellent

Genelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.
Stayed 1 night in Nov 2024