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Customs House Hotel

3.0 star property

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Photo gallery for Customs House Hotel

Front of property
Quadruple Room | Desk, free cribs/infant beds, free WiFi, bed sheets
Breakfast, lunch, dinner served; seafood
Superior Waterfront King Room | Terrace/patio
Superior King Standard | Desk, free cribs/infant beds, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Laundry
$141
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1 Murray Street, Hobart, TAS, 7000
  • Place, Salamanca Market
    ‪3 min walk‬
  • Place, Salamanca Place
    ‪5 min walk‬
  • Place, Constitution Dock
    ‪7 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room

  • 280 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Waterfront King

Waterfront King | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront King

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Queen Room

8.6 out of 10
Excellent
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cribs/infant beds, free WiFi, bed sheets

Queen Above Bar

8.4 out of 10
Very good
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

Superior King Standard | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior King Standard

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

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About this property

Customs House Hotel

3-star hotel in Hobart Central Business District
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services, and multilingual staff assistance are onsite.
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This historic hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services.

Customs House Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 879 reviews
Rating 8 - Good. 352 out of 879 reviews
Rating 6 - Okay. 86 out of 879 reviews
Rating 4 - Poor. 20 out of 879 reviews
Rating 2 - Terrible. 14 out of 879 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cameron

Stayed 2 nights in Aug 2025

8/10 Good

Antoinette

Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We spent several days there last week. The room was comfortable & clean. Our only comment was the hairdryer was out of another era. We needed some extra towels & the staff quickly got them. The staff were wonderful. Everyone was pleasant & accommodating. We arrived late due to a flight change & were able to arrange to pick up a key using technology. My daughter figured it out. I would have had a bit of a problem! Breakfasts were included & delicious. We needed to have them ready quickly a few times & we arranged this the night before & it was done without a problem. The restaurant is popular in Hobart too and we went for Happy Hour & for dinner one night. It was delicious. The location is great. Our room had a harbor view. Walked right over to the Salamanca Market on Saturday. We’d absolutely go there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy accommodation Great location Enjoyable pub and dining experience Location was very convenient
Stayed 3 nights in Aug 2025

8/10 Good

Kristin

Stayed 1 night in Jul 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff have to be congratulated, staying at Customs House ended up being one of the highlights of our holiday.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lilliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently sited. Close to the city, the market, ferries, buses, and restaurants. I would highly recommend staying there.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rose

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation
Stayed 3 nights in Jul 2025

8/10 Good

Trish

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff here are very friendly and accommodating. Really central spot,just across the road from the Mona ferry.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities
Great location. Friendly staff. Room was good too, though a little tired.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the food is delicious. Staff so friendly and helpful. And my breakfast coffee was extra hot- just how I like it! Comfortable, clean rooms with individual air con.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking is an issue in Hobart generally but also problematic for this hotel. Had to park about a 15 minute walk away.
Stayed 1 night in May 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great bar food!
Stayed 5 nights in May 2025

10/10 Excellent

Ravikash Chandra

Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation
Stayed 4 nights in May 2025

10/10 Excellent

Jenice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and fantastic staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ofir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great spot, great intimate room to sleep and rest. Good service. Though the building old, the interior renovated whyhold some character.
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended.

Great location right in the heart of everything, asked for a room without steps received a free upgrade. Included breakfast was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Stayed 2 nights in May 2025

10/10 Excellent

Stevie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room Ive stayed in so far, loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Bernard, Caloundra

Stayed 1 night in Apr 2025