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Aurora Riverside Hotel and Spa

4.0 star property

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Photo gallery for Aurora Riverside Hotel and Spa

Minibar, in-room safe, desk, blackout drapes
Outdoor pool, open 6 AM to 9:30 PM, pool umbrellas, sun loungers
Lobby
Point of interest
Superior King Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Room service
  • Parking included

Explore the area

Map
242 Cua Dai Rd, Hoi An, Quang Nam
  • Cua Dai Beach
    ‪5 min drive‬
  • Hoi An Impression Theme Park
    ‪6 min drive‬
  • Hoi An Memories Show
    ‪6 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout drapes

Superior King Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 538 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Aurora Riverside Hotel and Spa

4-star Hoi An hotel, connected to a shopping center in Cam Chau
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a playground.
Aurora Riverside Hotel and Spa offers 64 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aurora Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Aurora Riverside Hotel and Spa like an outdoor pool and a children's pool.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Aurora Riverside Hotel and Spa has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aurora Riverside Hotel and Spa has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle up to 3 km
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

More

  • 3 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 150000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 380000 per room (one-way)
  • Airport shuttle fee per child: VND 150000 (one-way), (from 6 to 18 years old)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4000982882
This property accepts credit cards, debit cards, and cash
Heating is not provided
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Phuoc River
Phuoc River Hoi An
Phuoc River Hotel
Phuoc River Hotel Hoi An
Phuoc An River Hoi
Aurora Riverside Hotel Villas Hoi
Aurora Riverside
Aurora Hotel Villas Hoi
Aurora Villas Hoi
Aurora Riverside Spa Hoi An
Aurora Riverside Hotel and Spa Hotel
Aurora Riverside Hotel Villas Hoi An
Aurora Riverside Hotel and Spa Hoi An
Aurora Riverside Hotel and Spa Hotel Hoi An

Aurora Riverside Hotel and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time we have stayed here and as ever was an enjoyable stay with very friendly staff. Perfectly placed halfway between the town and the beach overlooking a river meaning quieter at night although a cheap taxi ride or long walk to the old town. Several local restauraunts are nearby to eat in the evening if you want to avoid the busy old town.
Stayed 18 nights in Jul 2024

4/10 Poor

Margaret Ellen

They advertised 2 restaurants, a coffee shop, room service and a spa, and an airport shuttle. I sent 3 emails confirming my flight arrival time but received no response and there was no shuttle waiting when I arrived. What should have been a 30 minute shuttle ride from airport to hotel turned into a 3 hour trip to the wrong hotel before finally getting to the correct hotel. there were no restaurants on the property and no room service. When I asked about dinner I was directed to a restaurant 500 metres down a very busy road with no footpath. If you want to use the spa facilities you need to give them at least one hour notice so they can call someone in as it’s not open all the time. The rooms were clean and tidy but very old. I had a leak in my bathroom. They sent someone to dry the floor but not fix the leak. The lock on my room door jammed and someone had to come and let me in my room and then repair the lock. Definitely not the 4 star hotel they advertised!
Stayed 3 nights in Jun 2024

10/10 Excellent

Karen, Penn Yan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Nice pool. Spa was clean and worth a visit. Quaint and delicious food in restaurant next door. Breakfast buffet was good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay with my family, would definitely go back.
Stayed 4 nights in Sep 2023

10/10 Excellent

BYOUNGHO

Stayed 2 nights in Feb 2023

6/10 Okay

yejide

Liked: Cleanliness, property conditions & facilities, room comfort
Just a place to lay your head
I stayed in the deluxe double room. Room was very spacious with a balcony. Bed was comfortable but the room was just bare and un-inviting. Definitely will make you want to be out as much as possible lol. Bathroom was also roomy but infested with loads of little flies ( I think the lights attracted them but still had a few even when lights were off). As I was just staying 2nights, I didn’t bother to complaint and I cleaned with water every time I had to use the bath or wash basin. Breakfast was a little disappointing. Options were very limited and not particularly great. Reception area was quite small but had outdoor tables ( like a cafe style) so you can sit out on the street and enjoy the traffic. I had a trip booked through the hotel cancelled at last minute and was only informed at midnight. This could have ruin my trip as it was one of the main tour on my bucket list but I was able to reorganise the same trip myself in the morning so in my opinion, they didn’t go that extra mile for their guests. The staff were more interested in the trip advisor review than help with advise on what to do and see in 2 days in Hoi An. If looking for luxury, then keep looking. If looking for a place to just spend the night after a tour, then this will do. It’s definitely not a 4 star but a clean comfortable 3 star hotel. There is room to improve the decor and inject a bit of life into the hotel to give it a bit of character. Will I stay again? Definitely not.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and were willing to change room assignments so we could all be together and views of the river. The only negative was how hot the rooms would get when the key card was removed while leaving the room for a while. Food and service was excellent.
Stayed 2 nights in Jun 2019

8/10 Good

Lars Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel
Godt og velfungerende hotel
Stayed 21 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uima-altaalle ei paistanut aurinko.Polkupyörien kunto ei hyvä.Buffee aamiainen oli monipuolinen. Henkilökunta ystävällistä ja avuliasta.
Stayed 14 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Personalet var veldig trivelig og gav perfekt service. Rom og hotellet var rent og pent.god frukost.
Stayed 8 nights in Dec 2019

6/10 Okay

Clgnt, kobe

Liked: Cleanliness, property conditions & facilities
町の中心と海水浴場の中間にあり、両方とも楽しみたい自然派の旅行者に適している。バスもあるが本数少なく自転車を利用がベター。フロントの教育は今ひとつ。もう、少しフレンドリーな対応があれば。
Stayed 2 nights in Apr 2019