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Fivitel Hoi An Hotel

4.0 star property

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Photo gallery for Fivitel Hoi An Hotel

Outdoor pool, pool umbrellas, sun loungers
Front of property
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Pool
  • Air conditioning

Explore the area

Map
Au Co, Cua Dai, Hoi An, Quang Nam, 560000
  • Cua Dai Beach
    ‪18 min walk‬
  • An Bang Beach
    ‪4 min drive‬
  • Hoi An Market
    ‪7 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Family Room, Partial Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Family Room, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Family Room, Village View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Family Room, Village View

  • 431 sq ft
  • River view
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room, Village View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double or Twin Room, Village View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room, Village View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room, Village View

  • 377 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room, Balcony

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Room, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Family Room, Balcony

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Partial Ocean View

View from room

Deluxe Double Room, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Fivitel Hoi An Hotel

4-star hotel in Cửa Đại
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Fivitel Hoi An Hotel offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Premium cable television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, Fivitel Hoi An Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, spa services, and a library. A complimentary area shuttle within 5 kilometers is available for guests. Onsite self parking is complimentary.

Fivitel Hoi An Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 420000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 420000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Fivitel Hoi An Hotel Hotel Hoi An
Fivitel Hoi An Hotel Hotel
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hotel
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hotel Hoi An

Fivitel Hoi An Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kayla Maree

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms were nice enough, but dining/room service was constantly closed. There is no spa as mentioned only a day spa. There is construction next door that starts from as early as 6am until 10pm at. Staff were very unfamiliar with their own facilities and when or what was open. But very friendly. Overall wouldn’t be likely to return
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with great staff and views of ocean

Lovely hotel with very friendly staff. Beautiful ocean view from room.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay in Fivitel hotel

All the staff at this hotel are wonderful. Nothing is too much trouble. Breakfast was good with egg station and fruits together and toast with many other more typical Asian choices. I had a sore throat and cough and the lovely girls in the restaurant maid me honey and lemon tea each morning. The hotel is near the beach but unfortunately the weather was not beach weather so we didn’t use that or the pool. We hired a motor bike which Sen at reception organised for us. Although the hotel is not in the centre the hotel runs a regular bus service to Hanoi old town. There are also free bicycles you can use to explore.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 3 nights in Feb 2025

8/10 Good

Kerryn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff very helpful & friendly, facilities, service, breakfast & spa were all very good. Only downside was location away from shops but ran a great shuttle bus to markets & old quarter
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldnt have been any more helpful and accommodating xx nothing was an issue or trouble. We will definately stay there again next tume in Hoi an xxx
Stayed 7 nights in Aug 2024

10/10 Excellent

Elena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good location by the beach. Close drive to Hoi An old town. Wonderfully staff. Thanks Sen, Nhi and the team for all the help, tips, and excellent service!!!! Wholeheartedly recommend this hotel!
Stayed 5 nights in Jun 2024

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It’s out of the city. The hotel offers a shuttle service but is unreliable.
Stayed 6 nights in Jun 2024

6/10 Okay

J

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very nice hotel situated in a quiet area very close to the beach. Got a very warm welcome from Ms Sen upon my arrival which made check-in a breeze. I would recommend this hotel if looking for some quiet time.
Stayed 8 nights in May 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fivitel Thank you!

From the time we stepped into the foyer we knew we had picked the right hotel. Sen and the team at reception could not be more helpful and they are a credit to this hotel. The room was cleaned daily, the breakfast has a wide variety for all tastes. The hotel has a private beach across the road where we spent many days. They have a rooftop pool which has an amazing view. They have a complimentary shuttle to The old town centre at 4:30 daily. We used the push bikes regularly to dinner 5 minutes down the road there are an abundance of restaurants. We even extended our time at the hotel twice. Again thank you Sen and the team for a memorable stay. We will be back!!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice and friendly, buffet breakfast beautiful and close to beach
Stayed 4 nights in Jun 2023

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service
Staff and management were professional and with good language skills. Obliging and attentive at all times. Good breakfast buffet and free outbound taxi supplied to town centre daily.Distance to Hoi An was considerable and not an easy walk. Hotel itself seemed to be in an empty redevelopment area with not much going for it but a small pleasant beach. I had to complain about some very annoying plumbing noises that had obviously been ongoing for some time .Notwithstanding all this, it was a comfortable stay and the rooftop pool, though small was a treat.
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveler

Stayed 9 nights in Mar 2020

8/10 Good

Danny, Darwin Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff , nice breakfast, nice facilities,nice pool, nice beach across the road. Area around the hotel is still developing so not a lot around the area, a few small restaurants.
Stayed 2 nights in Mar 2020

8/10 Good

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience

The front desk does a great job making sure everything is taken care of. The continental breakfast is decent, especially if you like fresh fruit. The views from the roof top pool are spectacular. A bit of a distance from the market, but still pretty easy to get to. We would stay there again
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2019

6/10 Okay

SonMichael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Friendly staff. Average facilities and amenities for the reasonable price. Higher rooms on ocean side would be recommend. Beach is across the street about 700 feet walk. New hotel is being built across the street. Very cute little swimming pool on rooftop with nice view of the ocean and sunrise.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value

Really enjoyed my stay here... Quiet location, with short walks to beach/restaurants/shops; free area shuttle & bicycles also offered... Lovely rooftop pool with ocean view... Great breakfast spread (but could do without the massage/spa sales-push while eating!?)... Many thanks to the very friendly & attentive lobby staff-- I especially miss Lotus' warm welcomes!
Stayed 2 nights in Oct 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Great place wonderful value for money
Stayed 1 night in Oct 2019

8/10 Good

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein kleines aber nettes Hotel etwas abseits des Zentrum gelegen. Das Zimmer was wir hatten war ausreichend groß alles war sauber und gepflegt. Das Frühstück war gut. Das Hotel bietet ein Kostenlosen hin und Rücktransport in die Innenstadt was sehr praktisch ist. Das Personal war immer freundlich und hilfsbereit. Was uns weniger gefallen hat war die etwas zu harte Matratze und die Tatsache, dass das Zimmer sehr Hellhörig war. Der Lärm der Baustelle in direkter Nachbarschaft war auch nicht schlaffördernt aber dafür kann das Hotel nicht. Das Hotelrestaurant ist nicht schlecht es gibt aber genügend alternativen in der Nähe.
Stayed 8 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Rico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024