*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
- Dining venue(s)
- Full-service spa
Property Features
Gem Riverside Hotel Hoi An features an outdoor pool and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.
Gem Riverside Hotel Hoi An has designated areas for smoking.
- Couples/private dining
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Lockers available
- Beach shuttle (surcharge)
- 24-hour front desk
- Beach umbrellas
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Year Built - 2018
- Free self parking
- Beach sun loungers
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Books
- Babysitting or childcare (surcharge)
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Hair salon
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Shared microwave
- Designated smoking areas
- Pool umbrellas
- Reception hall
- Laundry facilities
- Parking (limited spaces)
- Beach towels
- Total number of rooms - 59
- Television in common areas
- Accessible airport shuttle
- Number of floors - 4
- Number of buildings/towers - 1
- Wedding services
- Airport transportation (surcharge)
- Garden
- Outdoor furniture
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
Room Amenities
Gem Riverside Hotel Hoi An offers 59 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and portable fans. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Minibar
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Cable TV service
- Flat-panel TV
- Free WiFi
- Bathtub or shower
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Electric kettle
- Portable fan
- Towels provided
- Bedsheets provided
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ruby Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Scooter/moped rentals on site
- Ecotours on site
- Playground on site
- Free bicycles on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately VND 200000 for adults and VND 150000 for children
- Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: VND 400000 per day
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 2:00 PM
Minimum check-in age is: 15
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staffed front desk
Carbon monoxide detector
Smoke detector
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is available
Property registry number - 4001110267
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for VND 400000 per day.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 6:00 AM to 9:30 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Gem Riverside Hotel Hoi Hoi An
- Gem Riverside Hotel Hoi
- Gem Riverside Hoi Hoi An
- Gem Riverside Hoi
- Gem Riverside Hoi An Hoi An
- Gem Riverside Hotel Hoi An Hotel
- Gem Riverside Hotel Hoi An Hoi An
- Gem Riverside Hotel Hoi An Hotel Hoi An
Hotel Reviews
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